Call 911 to report any dangerous condition including fumes, smoke, fire, or carbon monoxide from a boiler inside a building.
You can report a boiler in a residential building, a mixed use building, NYCHA public housing, or a commercial building that is:
- Defective
- Not working
- Not registered
- Has no permit
- Noisy
Boilers are permitted through the Department of Buildings (DOB). Once a boiler is permitted, DOB requires proof of periodic inspections.
If proof is not provided, DOB may issue a violation to the building owner.
Learn about boiler inspections.
DOB does not take complaints for no heat or hot water for residential buildings.
Include in your report, if possible:
- If the building is a private house or an apartment, mixed use, or commercial building
- How many apartments or units are in the building
- If you live in the building
- If you have told the landlord or super about the problem
- If there is heat and hot water
- What is wrong with the boiler, if you know
