Special Sale Complaint

You can file a complaint about businesses in New York City that advertise that they are going out of business or hold any sale involving a store closing.

Stores can only:

Hold going out of business sales for a maximum of 90 days
Advertise the store closure 30 days before closing
Have the sale at the location that is being closed

Report a problem with a special sale.

What Happens Next

If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.

The Department of Consumer and Worker Protection does not accept reports of rude employee behavior. You should report this type of complaint to the business.

For reports of discrimination, go to the Discrimination page.

The New York City Department of Consumer and Worker Protection can help you with complaints about businesses in New York City. For complaints about businesses elsewhere, contact the local Consumer Affairs office or the State Attorney General's office.

Online

Learn how to file a complaint for a business outside of NYC.

By Phone

Agency: Nassau County Consumer Affairs
Phone Number: (516) 571-2600
Business Hours: Monday - Friday: 9 AM - 5 PM

Agency: Suffolk County Consumer Affairs
Phone Number: (631) 853-4600
Business Hours: Monday - Friday: 9 AM - 5 PM

Agency: Westchester County Department of Consumer Protection
Phone Number: (914) 995-2155
Business Hours: Monday - Friday: 9 AM - 5 PM

Agency: New Jersey Division of Consumer Affairs
Phone Number: (973) 504-6200
Business Hours: Monday - Friday: 9 AM - 5 PM

Special Sale Complaint

Report a problem with a special sale.

Rude Employee Behavior

Business Outside of New York City