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Health Insurance for People with Disabilities

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You can get assistance with health benefits for people with disabilities, including Medicaid and financial assistance programs for Medicare.

Working people with disabilities, age 16 to 64, may be eligible for Medicaid health care coverage.

You may be eligible even if your income is over the Medicaid limit.

Learn more about Medicaid.

  • Agency: nyc311-prd
  • Division: Medicaid Helpline
  • Phone Number: (888) 692-6116
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Automated Assistance is available in English and Spanish 24 hours, 7 days a week. Staff is available through the automated phone system during business hours, except on City Holidays. Most languages are available through a staff person.

The Health Insurance Information Counseling and Assistance Program (HIICAP) offers free counseling about health benefits to disabled individuals who have Medicare. 

You must make an appointment for in-person assistance.

Learn more about HIICAP.

  • Agency: nyc311-prd
  • Division: Aging Connect
  • Business Hours: Monday - Friday: 8:30 AM - 5:30 PM
  • Call volume is often high. If you get a busy signal, try again later or email agingconnect@aging.nyc.gov. Agents are available during business hours.

If you have a disability, or are blind or low vision, you can get free in-person help applying for Medicaid and financial assistance programs for Medicare.

Assistance is available at Medicaid Offices or community enrollment sites.

An enrollment facilitator will:

  • Find out if you qualify for public health insurance coverage
  • Help you enroll or recertify in Medicaid or financial assistance programs for Medicare

The client entrance for HRA’s Home Care Services Program Office and Brooklyn South Medicaid Office that was previously located at 785 Atlantic Avenue, Brooklyn, NY 11238 has moved around the corner to 495 Clermont Avenue. Use this new entrance when you visit these offices.

Find a Medicaid office.

Find a community enrollment site.

  • Agency: Human Resources Administration
  • Division: Health Insurance Enrollment Assistance
  • Phone Number: (347) 396-4705
  • Business Hours: Monday - Friday: 9 AM - 5 PM

 

 

Disability Access Survey

Tell us how accessible NYC311 is for you! 

Thank you for visiting our site. We’re offering a survey on our Disability Access. Our goal is to ensure that NYC311 is easily accessible for all.

It usually takes just a few minutes. Click here to take the Disability Access Survey.