The Family Assessment Program offers information and assistance to help families resolve parent-child conflicts and concerns with an adolescent child's behavior. 

Social work staff will meet with family members to help families identify available options. Alternatives to Family Court intervention, including Persons in Need of Supervisions (PINS) petition, will be considered. 

Families are not required to have an open case with the Administration for Children's Services (ACS) to receive help. 

You should go to the Family Court location in your borough.  You will be seen on a first-come, first-served basis. No appointments will be taken.

Learn more about the Family Assessment Program.

The Family Assessment Program is open to all families, Monday through Friday, from 9 AM to 5 PM in each borough.  

Families will be accommodated on a first come, first serve basis. Appointments are not taken.

Bronx

  • Agency: nyc311-prd
  • Division: Bronx Family Assessment Program Office
  • Address: 248 East 161st Street, Between Grant and Morris Avenues., Bronx, NY,
  • Phone Number: (718) 664-1800
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Brooklyn

  • Agency: nyc311-prd
  • Division: Brooklyn Family Assessment Program Office
  • Address: 345 Adams Street, 8th Floor, Between Johnson and Willoughby Streets., Brooklyn, NY,
  • Phone Number: (718) 260-8550
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Manhattan

  • Agency: nyc311-prd
  • Division: Manhattan Family Assessment Program Office
  • Address: 60 Lafayette Street, 2nd Floor, Between Leonard and Franklin Streets., Manhattan, NY,
  • Phone Number: (212) 341-0012
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Queens

  • Agency: nyc311-prd
  • Division: Queens Family Assessment Program Office
  • Address: 151-20 Jamaica Avenue, 4th Floor, Between 150 and 153rd Street., Jamaica, NY,
  • Phone Number: (718) 725-3244
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Staten Island

  • Agency: nyc311-prd
  • Division: Staten Island Family Assessment Program Office
  • Address: 51 Stuyvesant Place, 3rd Floor, Between Hamilton Avenue and Wall Street., Staten Island, NY,
  • Phone Number: (718) 720-0418
  • Business Hours: Monday - Friday: 9 AM - 5 PM