You can get free monthly cell phone service from SafeLink. You must meet low-income requirements.
SafeLink is a government supported program. It is not connected to any New York City Agency. A private company provides the cell phone service.
Contact SafeLink to find out:
- More about the program
- What plans are available
- If you are eligible
- How to apply
- How to recertify, which means to prove you are eligible each year
- How to cancel your plan
Online
Learn more about the SafeLink Wireless program.
Get technical and service support.
Live chat is available on the website.
By Phone
- Agency: nyc311-prd
- Division: SafeLink Wireless
- Phone Number: (800) 723-3546
- Business Hours: Monday - Saturday: 8 AM - 10 PM; Sunday: 8 AM - 7 PM
By Mail
SafeLink Wireless
PO Box 160490
Hialeah, FL 33016-9997
