You can make a complaint about businesses that sell merchandise or offer services from a booth or stand at a street fair in New York City. This does not include food vendors.
You can report consumer complaints such as:
- Damaged or defective goods
- False or misleading advertising
- Operating without a license
- Overcharge
- Refund, return, or exchange refused
- Scale inaccurate or broken
Your complaint should include:
- The vendor's exact location
- Date and time of the incident
- The vendor’s Consumer and Worker Protection license number if possible
The Department of Consumer and Worker Protection (DCWP) may not be able to handle your complaint without this information.
What Happens Next
If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.
If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.
