Rental Property Owners

Report building construction work in progress that is unsafe, done without a permit, after hours, or outside approved plans.

Learn about rent payments for landlords who rent to Cash Assistance clients.

Find a certified asbestos investigator.

Report chemical odors or chemicals that are abandoned or not stored safely.

Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.

Report that child proof stove knob covers are not provided to a tenant.

Learn about hearings for violations of quality of life laws, health code, or other City rules.

Pay a summons for violations of quality of life laws, health code, or other City rules.

Report a commercial vehicle parked in a residential driveway or lot.

Apply for or renew an abatement to reduce property taxes for co-op and condo units.

Report dust from roadwork, construction, demolition, renovation, or another source.

Learn about the Emergency Rental Assistance Program (ERAP) for eligible low- and moderate-income households.

Report a problem with heat or hot water in a residential building.

Learn about recent laws, rules, and programs that may affect residential property.

A notice for property owners that must be posted in all residential properties with three or more units to inform tenants of the ABCs of Housing guide.

Report tenant or landlord fraud in the HPD Section 8 program.

Learn about the In Rem Foreclosure process for property.

Make a complaint about a health, car, home, life, or property insurance company.

Report a problem with an online business or online service that wasn't delivered.

Learn about lead poisoning, lead poisoning prevention, and lead paint repair.

Learn about safe lead paint work practices for landlords and construction professionals.

Learn about tax liens placed on properties for unpaid property taxes, water and sewer bills, and other charges and how to avoid the lien sale.

Report mold in an apartment, loft, commercial, or abandoned building.

Appeal the denial, removal, or reduction of a property tax exemption.

Challenge the City's assessment of your property's market value on your Notice of Property Value (NOPV).

Learn about property tax exemptions, abatements, and credits for homeowners, including eligibility and types of benefit programs.

Learn about property tax bills and get copies and account information.

Request an agreement to defer property tax and interest payments for homeowners experiencing hardship.

Request an agreement to pay property tax debt in installments.

The deadline to apply for this one-time property tax rebate was March 15, 2023.

Appeal the assessed value, tax class, or exemption listed on your Notice of Property Value (NOPV).

Report rats, mice, and conditions that might attract them.

Make a complaint about a satellite television provider.

Report a sewage leak or odor in a residential or commercial building.

Learn about smoke-free buildings and how to create a smoke-free housing policy.

Report illegal tobacco or marijuana smoking or vaping.

Learn about the Neighborhood Tree Planting Program. Report a problem with the location or condition of a newly planted tree.

Learn about the invoice a lot owner gets when the Department of Sanitation cleans a lot.

Get information about vacate orders. Report people in a building with a vacate order.

Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.

Report the use of too much water or water waste in any facility.

Learn about American Water Resources (AWR) voluntary water and sewer service line protection program.

Report a water meter that is broken, leaking, frozen, missing, or stolen.

Learn about window guards and preventing window falls.