Abandoned Vehicle
Report an abandoned vehicle (including boats) on public property or request the removal of an abandoned vehicle with no license plates on private property.
Adoption and Foster Care
Learn about adopting a child in foster care. Request assistance after adoption. Check the status of adoption subsidy payments.
Adult Probation Supervision
Get information for and about adults placed on probation by the criminal and supreme courts in New York City.
Adult Protective Services
Get help for an adult age 18 or older who has mental or physical disabilities or make a complaint about the Adult Protective Services program.
Airports
Learn about John F. Kennedy, LaGuardia, and Newark Airports, AirTrain, and other ground transportation options. Submit air travel service complaints.
Alcohol Sale Complaint
Report the sale of alcohol to minors/intoxicated people, at more than half-off, to-go without food, outside of approved hours, or in unlicensed businesses.
Alzheimer's Care
Learn about resources for living with Alzheimer's Disease, including long-term care and living arrangements. Get support for caregivers.
Animal Abuse Registry
Learn about the Animal Abuse Registry, including how NYC residents convicted of an animal abuse crime can register with the Abuse Registry.
Animal Care and Handling Course
Learn about the certificate to manage a pet shop or business that sells, grooms, or houses cats, dogs, or other small animals.
Animal Facility Complaint
Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.
Apartment Maintenance Complaint
Report a maintenance problem in an apartment, public area, or entire building of a privately-owned residential rental building.
APEX Accelerator
Get one-on-one assistance and training for people who are interested in local, state, and federal government contracts.
Bankruptcy Court
Get information about the court that handles bankruptcy cases.
Bar or Club Complaint
Report a bar or club that's selling alcohol to minors, overcrowded, or open after hours.
Barbecuing
Learn about the rules for commercial and residential barbecuing, find a place to barbecue in a park, or report barbecuing where it is not allowed.
Bed Bug Prevention and Control
Learn about preventing and getting rid of bed bugs safely, including how to comply with a NYC Health Commissioner's Order.
Beekeeping
Learn about keeping honeybees in New York City.
Bike Lane
Report a maintenance issue with an on-street bike lane or request a new bike lane.
Bike Map
Get the New York City Bike Map or have a bicycle shop location added to the map.
Bike Rack Complaint
Report a bike rack issue or a usable abandoned bike chained to a bike rack. Learn how to retrieve a bike that has been removed from a city-owned bike rack.
Bike Rack Request
Request that the City install a bike rack on a sidewalk or other public property.
Bikes in Office Buildings
Learn about the Bike Access to Office Buildings Law which allows bikes in commercial office buildings. Report office buildings not following with the law.
Brooklyn Cyclones
Learn about the Brooklyn Cyclones, including schedule and ticket information.
Brownfields
Learn about brownfield cleanup and redevelopment.
Brush Fire Risk
Learn about the current brush fire risk and the Burn Ban in place for New York State.
Building Code
Get a copy of the New York City Building Code.
Building Construction Complaint
Report building construction work in progress that is unsafe, done without a permit, after hours, or outside approved plans.
Building Conversion or Occupancy Complaint
Report past changes without DOB approval, including to a basement, room, space, apartment, or building. Report building use against occupancy or zoning.
Building Registration
Register a building with 3 or more units or a 1- or 2-family home that you don't live in with the Department of Housing Preservation and Development (HPD).
Building Violation
Get status and general information about violations issued by the Department of Buildings.
Buildings Information System (BIS)
Learn about building information, past or current construction jobs, and skilled trade license and general contractor status from DOB's BIS.
Burning Garbage
Call 911 to report burning garbage either outdoors or in an illegal incinerator.
Bus Arrival Sign
Get information, report a problem, or suggest a location for a sign with real-time bus arrival information.
Bus Lane and MTA Bus Cameras
Learn about cameras that film vehicles driving, parking, or standing in bus lanes, standing or stopping in a bus stop, and double parking.
Business Registration
Learn how to file a Business Certificate, also called a Certificate of Assumed Name.
Business Tax Assistance
Get help with business tax filing, payment, and account issues. Get a copy of a filed business tax return.
Cabaret License
The City no longer requires a cabaret license for bars, clubs, taverns, and discos.
Cable Complaint
Report a problem with a cable TV, phone, or internet provider.
Cable Installation Training
Learn about a free training program that helps unemployed and underemployed New Yorkers access careers in low-voltage cabling.
Calorie Posting
Learn about calorie posting requirements information for restaurants and mobile vendors. Report failed to display calorie information.
Camp
Learn about summer camps, day camps, and overnight camps. Report a problem with a camp.
Camp License and Operation
Get licensing and inspection information for a summer camp, day camp, or overnight camp for kids.
Campaign Finance Disclosure
Get a database that tracks and provides the transition and inaugural activities of elected officials.
Car Wash License
Apply for or renew a license to run a commercial car wash.
Carbon Monoxide
Call 911 to report carbon monoxide emission or poisoning. Learn about carbon monoxide detector requirements.
Career Discovery NYC
Website for New Yorkers to learn about specific careers, in specific industries, and the necessary skills needed to be hired in those jobs.
Catch Basin Complaint
Report a street sewer catch basin that needs cleaning or has a defect, including missing curb piece or cover. Report a lost personal item in a catch basin.
Certificate of Occupancy Complaint
Report a building that has overcrowding, no legal Certificate of Occupancy, or an illegal change in building use that violates the Certificate.
Certificate of Residency
Get proof of residency for college students who are attending a two-year community college outside New York City.
CFC and Freon Removal
Schedule an appointment for curbside disposal of appliances with chlorofluorocarbon gas, including refrigerators and air conditioners.
Chained Bike
Report an unusable (derelict) chained bike or a bike chained to a tree on the street or in a park.
Child Care Business Tax Credit
Learn about refundable tax credit for businesses that provide free or subsidized infant/toddler care for their employees.
Child Care Complaint
Make a complaint about a day care facility, child care provider, or after school program.
Child Care Financial Assistance
Apply for financial assistance to pay for child care, get an application status, find a child care program, or re-certify your benefits.
City Agency Language Access Feedback
Make a complaint that a City Agency did not provide translation or interpretation services or make a request for additional language services.
City Agency or Worker Feedback
Give a complaint, compliment, or comment on the service provided by City Agencies and their employees.
City Agency Study or Report
Get a City Agency study or report on a New York City government topic, including City Council reports.
City Archive Photograph
Buy or get permission to use high-quality photos of classic images of New York City.
City Budget
Get information about the City's budget. Learn about participatory budgeting in your community.
City Budget Cut Feedback
Give feedback on proposed New York City budget cuts for child care, after school programs, Department of Education school closures, and public libraries.
City Claim
Report personal injury or property damage against the City or a City contractor including damage to a vehicle from a pothole.
City Contracts for Existing Vendors
Learn about doing business with New York City, including contracts, programs, payments, and business opportunities for existing vendors.
City Contracts for New Vendors
Learn about doing business with New York City, including contracts, programs, payments, and business opportunities for new vendors.
City Employment Verification
Learn about employment verification for past and current New York City government employees.
City Environmental Quality Review
Get a Technical Manual to assist City Agencies, project sponsors, and the public in conducting environmental review of projects in the City.
City Flag Status
Check the current status of City flags. Find out if City flags are at half-staff and why.
City Government Jobs
Learn about civil service exams, including results, schedules, fees, change of personal information, and how to apply.
City Worker or Retiree Benefits
Get help with health benefits, pension funds, and other human resource issues for City employees or retirees.
CityFHEPS Rental Assistance
Learn about rental assistance for low-income families and individual adults who live in shelter or are at risk of becoming homeless.
City-Issued Summons Hearing
Learn about hearings for violations of quality of life laws, health code, or other City rules.
Civic Engagement Commission
Learn about the Civic Engagement Commission and the role they serve within the community.
Civil Court for Disputes Up to $50,000
Learn about the court that handles disputes between individuals or corporations when the amount of the claim is $50,000 or less.
Clean Curbs
Apply to use sealed, on-street containers to hold commercial waste.
Commercial Bicycling Laws
Learn about the rules for businesses that employ delivery workers who use bikes, e-bikes, or cargo bikes. Report a business not following the laws.
Community Retrofit NYC Program
Learn about a program to help owners and operators of small- and mid-size private buildings complete energy and water efficiency retrofits.
Commuter Benefits Law
Learn about the law requiring employers to provide commuter benefits to their employees.
Composting Site Permit
Apply for a permit for a landscaper or tree service company to dispose of yard waste and buy compost.
Construction Site Safety
Site safety regulations and training requirements for construction industry professionals and employees, including classes and job site map.
Cool Culture Family Pass
Learn how to get a card that allows families free and unlimited general admission to 90 participating cultural institutions in New York City.
Cool It! NYC
Find places near you outdoors to hydrate, refresh, and stay in the shade.
Cooling Centers
Find a cooling center, an air-conditioned place to go when it is dangerously hot.
Cooling Tower Complaint
Report a cooling tower that is unsanitary, malfunctioning, or has structural problems.
CUNY and SUNY Free Tuition
Learn about the Excelsior scholarship for free tuition at the City University of New York (CUNY) or the State University of New York (SUNY).
CUNY Prep
Learn about a program that helps 16 to 18 year olds graduate from high school or get a high school equivalency diploma and go on to college.
CUNY Special Programs
Learn about counseling, remedial instruction, and tutorial services for CUNY college students.
CUNY Start
Learn about a program for students who have been admitted to a CUNY college but are not ready for college-level work.
Curbside Composting
Learn about the proper disposal of leaf and yard waste, food scraps, and food-soiled paper. Find a Compost Giveback Event near you.
Deferred Action for Childhood Arrivals (DACA)
Learn about the Deferred Action process for undocumented immigrants who came to the United States during childhood, including free legal service referrals.
Department of Finance Public Events
Attend an event to apply for or renew Rent Freeze and property tax benefits or get help with property tax value and the lien sale.
Department of Sanitation Signs and Decals
Request or download Department of Sanitation materials, including decals for recycling and compost bins, brochures, flyers, and signs.
Divorce Record
Get a copy of a divorce judgment or other written order in a divorce case.
DOB NOW
Learn about DOB NOW services for submitting job filings, inspection requests, compliance filings, and license applications or renewals online.
DOB Proof of Compliance for OATH Violation
Learn how to submit proof of compliance and certificates of correction for OATH/ECB violations issued by the Department of Buildings (DOB).
Drinking Water
Report cold or drinking water odor, taste, discoloration, or illness caused by drinking water. Get water quality and building water tank inspection info.
Driver License
Learn about driver licenses and scheduling a road test.
Drones
Apply for an Unmanned Aircraft Permit, which is required to operate a drone within New York City. Report unpermitted or reckless drone use.
Drop-Off Composting
Find a drop-off location near you to dispose of food and plant waste.
Drought
There is no drought for New York City at this time. Learn about water saving tips.
Drug and Alcohol Services
Get free, confidential help with drug or alcohol addiction, such as crisis services and treatment referrals. Make a drug/alcohol rehab facility complaint.
Drying Oven Permit
Apply for a permit to install and operate a drying oven used to dry painted, lacquered, varnished, or other surface coated items.
Drywells
Learn about the design and installation of drywells.
Dumping in Catch Basin
Report grease, gasoline, cement, oil, sewage, chemicals, or other liquids being dumped into a street sewer grate or catch basin.
Dumpster Complaint
Report a dumpster that is blocking a sidewalk or street, overflowing, or uncovered.
Dumpster Permit
Apply for a permit to place a dumpster or debris container on a sidewalk or street.
Dust Collector Permit
Apply for a permit to install and operate equipment that will make dust.
Dust Complaint
Report dust from roadwork, construction, demolition, renovation, or another source.
Early Voting
Learn how to vote before Election Day in person or by mail.
E-Bike Trade-in Pilot Program
Learn about a program for eligible food delivery workers to replace their unsafe devices with certified, high-quality e-bikes and compatible batteries.
EBT Card Assistance
Get help with your EBT card, including replacing lost or stolen cards, getting card balance and account history, and updating PINs.
Electric Vehicle
Learn about electric vehicles and charging stations, a cleaner form of transportation.
Electrical Complaint
Report an electrical problem in a rental building, defective or exposed wiring in a building, or faulty outdoor electrical equipment.
ElectrifyNYC
Learn about a free program that supports 1-4 family homeowners to install efficient and clean energy technologies, such as solar and air-source heat pumps.
Emergency Notification
Learn about a program that sends messages about local emergencies to your phone.
Emergency Preparedness
Learn about emergency preparedness, including tips, educational events, and how to create an emergency plan for businesses, schools, students, and pets.
Emerging Business Enterprise Program
Learn about a program that certifies socially and economically disadvantaged business owners whose current net worth is less than one million dollars.
Environmental Business Assistance
Businesses can get help with meeting environmental regulations, including incentives for environmental compliance and green business development.
Environmental Education
Learn about programs and get materials to help students understand environmental issues.
Family Justice Centers
Learn about one-stop center where victims of domestic, intimate partner, and gender-based violence; elder abuse; or sex trafficking can get services.
Family Welcome Centers
Find a Family Welcome Center for assistance with public school enrollment.
GED and Literacy
Learn about the GED exam, including free classes and programs to help prepare.
Gender Pricing Complaint
Report a retail service establishment that charges men and women different prices for the same service.
General Contractor Registration
General contractors who build one-, two-, and three-family homes must register with the Department of Buildings (DOB) to obtain new building permits.
General Corporation Tax
File and pay the tax for corporations that do business, employ capital, own or lease property, or have offices in NYC.
Grow a Small Business
Learn about FastTrac GrowthVenture, a program that helps business owners develop the skills needed to manage and grow their business.
Growing Up NYC
Learn about a website with information on programs, resources, and activities for New York City children.
Guard Dog Registration
Register a trained guard dog or report loss, theft, or transfer of ownership.
Gun Laws
Learn about requirements for firearm licenses or permits for people traveling to New York.
HCR NYC 2021 Section 8 Waitlist Status
The New York State Homes and Community Renewal (HCR) 2021 NYC Section 8 waitlist is closed. Applicants can check status or update contact info.
Head Start
Learn about Head Start, which provides activities and educational programs for children ages zero to five.
Health Insurance for Children
Learn about health and dental insurance for children under the age of 19, and services from the New York City Early Intervention Program.
Health Screenings
Get locations, hours, and contact information for a clinic to get a low cost health screening for diabetes, heart disease, and other chronic diseases.
Health Services for Women
Get a mammogram, prenatal care, preventative care, or health screenings for women.
Highway Sign Complaint
Report a highway sign is blocked, damaged, dangling, missing, or inaccurate or an overhead electronic sign that is damaged or inaccurate.
Hiring Services
Learn about resources that help businesses hire qualified workers.
Home Heating Oil Company Complaint
Report a home heating oil business that imposes illegal credit terms, issues an improper contract or receipt, or shortchanges the amount of oil dispensed.
Home Support Unit
Learn about how landlords, brokers, and property managers can lease qualified vacant apartments to New Yorkers eligible for rental assistance.
Housing Information Classes
HPD offers free informational classes on a variety of housing topics for tenants, homeowners, and property managers.
Housing Information Guide Notice
A notice for property owners that must be posted in all residential properties with three or more units to inform tenants of the ABCs of Housing guide.
HPD Section 8
Learn about the Department of Housing Preservation and Development (HPD) Section 8 Program, also known as the Housing Choice Voucher (HCV) program.
IDNYC Documents Required to Apply
Get information about required documents to prove identity and New York City residency when applying for IDNYC.
IDNYC Municipal ID Card
Learn about and apply for the New York City's IDNYC municipal identification card for people who live in one of the 5 boroughs of New York City.
Illegal Animal
Report a person selling or keeping a wild or illegal animal as a pet.
Illegal Parking
Report a vehicle parked illegally on public property, a blocked hydrant, parking permit misuse, or overnight commercial parking on residential street.
Immigration Fraud
Report individuals or businesses that target and exploit immigrants through fraudulent schemes or scams.
Immigration or Naturalization Record
Get a record of immigration for the years between 1820 and 1982. Get a record of naturalization (citizenship) for the years between 1800 and 1959.
Incarcerated Person Property Pickup
Learn how to pick up personal items or money at a Department of Corrections facility. Schedule a property pickup appointment for an incarcerated person.
Incarcerated Person Visit
Learn about visiting an incarcerated person, including visitor rules, visiting schedule, travel directions, and the Rikers Visit Bus.
Industrial Laundry License
Apply for or renew a license to give laundry services to commercial clients or if your laundry facility is maintained in a commercial establishment.
Interim Flood Protection Measures Program
Learn about the program to protect critical facilities, infrastructure, and low-lying areas throughout the city from flooding caused by a hurricane.
International Affairs Community Assistance
Get help for diplomats, consular officers, United Nations staff members, City Agencies, government officials, and international businesses.
Job Training Grants for Workers
Learn about Individual Training Grants that help pay for tuition, registration, testing, and books for in-demand training programs.
Lead Service Line Replacement Program
Learn about pilot programs to replace water service lines made of lead or galvanized steel at no cost to eligible homeowners in specific areas.
Learn & Earn Program
Get help for high school juniors and seniors with graduating and preparing for employment, college, or both.
Learning Disabilities
Get health information and treatment referrals for adults and children with learning disabilities.
Legal Assistance
Get a lawyer referral, free legal services, and answers to questions about the law and courts. Connect with Tenant Helpline for advice and assistance.
LGBTQ Services and Resources
Learn about services and resources for lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ) individuals, parents, and youth.
Lien Sale
Learn about tax liens placed on properties for unpaid property taxes, water and sewer bills, and other charges and how to avoid the lien sale.
Light from Parking Lot Complaint
Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.
LinkNYC
Learn about LinkNYC or report a problem with a LinkNYC kiosk.
Lithium-Ion Battery Safety and Complaint
Learn how to store, charge, and get rid of lithium-ion batteries safely. Report someone not following guidelines or counterfeit batteries.
Litter Basket Complaint or Request
Report a public trash can that is missing, overflowing, or being misused. Suggest a location for a new or replacement public litter basket.
Litter on Highway
Report litter, debris, or garbage alongside or on the roadway of a highway.
Littering
Report a location that is the target of chronic littering.
Locally Based Enterprises (LBE) Program
Learn about a certification program for small construction and construction-related firms that want to do business with the City of New York.
LockerNYC Pilot
Learn about a pilot program that allows New Yorkers to receive and send packages using secure lockers on public sidewalks.
Make NYC Your Gym Health Bulletin
Get a health bulletin which describes convenient ways to engage in low-cost fitness activities in New York City.
Mammogram
Get locations of public hospitals or clinics offering mammograms and breast examinations.
Manage Your Fair Fares NYC Discount
Report a Fair Fares NYC OMNY card or Fair Fares NYC MetroCard that is lost, stolen, damaged, expired, or not working.
Managed Care Complaint
Report a problem with medical treatment received from managed care plans.
Mandatory Downspout Disconnection
New York City property owners must ensure their downspouts (rain gutters) are not connected to the City’s sanitary sewer system.
Medicare
Learn about a health insurance program for seniors age 65 and over and people with disabilities. Get assistance with enrollment, coverage, and billing.
Mosquitoes
Learn about spraying schedules and preventing mosquitoes by getting rid of standing water. Report an unusual number of mosquitoes during Mosquito Season.
Neighborhood Tech Help
Neighborhood Tech Help (NTH) offers free tech support at various locations Citywide.
New Family Home Visits
Learn about a program that provides home visits from trained health workers to an expectant or new parent who has recently given birth.
New Jersey Transit
Get information or make a complaint about the New Jersey Transit bus and train system.
New York City Counties
Get the county names of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island.
New York City Public Schools Feedback
Submit a complaint or compliment about public school teachers, principals, other NYCPS staff members, or the NYCPS Chancellor.
Noise from Alarm
Report an alarm in progress or an alarm that goes off too often or for too long.
Noise from Bar, Club, or Restaurant
Report noise, including music, coming from a bar, club, or restaurant. Learn how mediation can help quality of life disputes between restaurants, bars,
Nursing Jobs
Learn about nursing careers at public hospitals and health centers.
NY Connects Long Term Care
Get information about choices for living at home or in a long term setting for seniors, and for children and adults with a disability.
NYC Accelerator
Learn about the NYC Accelerator Program, which help building owners make energy and water efficiency improvements.
NYC Business Express Service Team (BEST)
Learn about an interagency initiative led by the Department of Small Business Services (SBS) to help businesses reopen and navigate City regulations.
NYC Care
Learn about health care services for New Yorkers who cannot afford insurance or are not eligible for it.
NYC CoolRoofs Job Training and Placement
Learn about a program that provides training and pay to install cool roofs and low- or no-cost cool roof installation for eligible building owners.
NYC Ferry
Get information about NYC Ferry, including routes, fares, and rules. Make a complaint or report a lost item.
NYC Green Infrastructure Plan
Learn about a multiagency effort to design, construct, and maintain sustainable green infrastructure practices, such as green roofs and rain gardens.
NYC311 Feedback
Give feedback on the service provided by NYC311 and its employees.
NYC311 Language Access
Learn how to connect with NYC311 in Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Polish, Russian, Spanish, or Urdu.
NYCHA Emergency Transfer
NYCHA Emergency Transfer information for victims of domestic violence, sexual abuse, or intimidation.
NYCHA Fees, Charges, and Parking
Learn about NYCHA fees and charges for parking, appliances, and repairs. Find information for NYCHA parking lot reserved space or missing vehicle.
NYCHA Pet Policy
Learn about NYCHA's pet policy. Report a person breaking the rules.
NYPD Quality of Life Division
Learn about a citywide effort to resolve persistent quality-of-life concerns through the newly created NYPD Quality of Life Division.
Older Adult Centers
Find older adult centers (also known as senior centers) with programs and services for New Yorkers ages 60 and older.
Older Adult-Kinship Caregiving Support
Get referrals for support and services for family or friends caring for an older adult, or for older adults caring for a person of any age.
Park Art Vendor Rules
Learn the rules for selling art, photography, reading material, or sculpture in City parks.
Park Event Permit
Apply for a permit to hold an event in a City park or on a City beach.
Park Maintenance Complaint
Report broken equipment, unclean conditions, or another maintenance problem in a City park, pool, recreation center, or greenway.
Parking Meter Complaint or Request
Report a problem with a parking meter or request a refund. Request a new parking meter or removal or relocation of an existing parking meter.
Parks
Learn about features, activities, and events in City, State, and national parks.
Parole
Get parole information, report a parole violation, or make a complaint about a parole officer.
Partners in Preparedness
Learn about support available for organizations to prepare their employees, services, and facilities for emergencies.
Passports
Apply for, renew, replace, or update a United States passport.
Paternity Test
Get access to low-cost DNA testing provided by a state-certified lab to determine a child’s biological parents.
PATH Trains
Get information or make a complaint about train service between Manhattan and New Jersey.
Pathogens Permit
Apply for or renew a permit to have or grow living organisms that cause disease.
Pathway Home Program
Learn about financial assistance to help homeless families move out of shelters and stay with family members or friends.
Pavement Marking Complaint or Request
Report missing or faded pavement markings (also known as street line markings) on a street or highway. Request brand new pavement markings.
Plastic Straw Rules
Learn about rules for plastic straws, splash sticks, or stirrers at food establishments. Report a food establishment violating the rules.
Play Sure Kit
Get a case to carry items that can help you practice safe sex.
Poison Ivy
Report poison ivy in a park or tree, on school property, or on private property.
Police Barricade Request
Request to have police sawhorse, cement, or metal barricades set up or removed.
Police Officer Complaint
Report unnecessary use of force, abuse of authority, discourtesy, or offensive language by a police officer. Report NYPD criminal activity or misconduct.
Probation Restitution
Learn about the conditions and enforcement of a probationer's restitution.
Probation Warrant Enforcement
Learn about warrants issued to probationers who don't appear in court to answer allegations that they have violated their probation.
Process Server Complaint
Make a complaint about a person or business that issues summonses or other court papers.
Property Card
Order a property card that provides information about a building's ownership, classification, and assessed valuation from the 1930s through the 1970s.
Property Deed or Record
Search for or get copies of property ownership records, such as deeds and mortgages. Get copies of tax maps.
Property Tax Benefits for Homeowners
Learn about property tax exemptions, abatements, and credits for homeowners, including eligibility and types of benefit programs.
Property Tax Bill
Learn about property tax bills and get copies and account information.
Property Tax Exemption for Non-Profits
Apply for or renew property tax benefits for properties used for charitable, educational, medical, or religious purposes.
Public Garages and Parking Lots
Find a City-owned parking facility. Report problems with maintenance, cleanliness, lighting, or other conditions in City-owned parking facilities.
Public Improvement or Mechanic's Lien
Learn how to file a notice of lien against a contractor if you haven't been paid for labor or materials for a City government construction project.
Public Official Threat
Call 911 to report someone threatening a public official, building, facility, or government employee.
Rain Garden
Learn about rain gardens that manage stormwater runoff from streets and sidewalks. Report a drainage or maintenance issue with a Rain Garden.
Rainfall Ready NYC
Learn about the Department of Environmental Protection's (DEP) Rainfall Ready NYC action plan.
Rent Freeze Program for Landlords
Get help for landlords with the Senior Citizen Rent Increase Exemption (SCRIE) and Disabled Rent Increase Exemption (DRIE) programs.
Rent Freeze Program for Seniors
Apply for rental assistance for people age 62 and older living in rent-regulated apartments. Also known as SCRIE.
Residential Building Emergency Notices
Get information about a temporary notice with emergency information that must be posted by building owners in the common area of the building.
Restaurant Bathroom Rules
Learn about public bathroom requirements for restaurants. Report no toilets for customers in a restaurant required to provide toilet facilities.
Revocable Consent Application
Get permission to install and maintain a structure affecting the street or sidewalk, such as a stoop, cellar door, large planter, or accessibility lift.
Runaway or Homeless Youth Shelter and Support
Learn how young people can get shelter and services through Department of Youth and Community Development (DYCD). Submit a complaint or comment to DYCD.
Safe Construction for Tenants
Report that safe construction or Tenant Protection Plan (TPP) information is not posted or distributed to tenants.
Sale to Minor Complaint
Report a store selling box cutters, etching acid, laser pointers, spray paint, tobacco products or electronic cigarettes to minors.
Sales Tax
Get information for consumers and businesses about sales tax.
September 11th Victim Compensation
Learn about financial compensation for people with physical health problems from the terrorist attack on September 11, 2001.
Share Your Space Survey
Learn about a survey that identifies spaces in your community that could support City emergency operations, community outreach events, or asylum seekers.
Shared E-Scooter Program
Learn about the shared electric scooter program in the East Bronx and Eastern Queens.
Shop Your City
Learn about the campaign to support small businesses throughout New York City.
Short-Term Rental Registration
Local Law 18 requires Short-Term Rental hosts to register with the City and Airbnb, VRBO, and other booking services to verify valid registration.
Shut the Front Door
Learn about an education and outreach campaign for the law requiring certain businesses to close their doors when running air conditioning systems.
Sidewalk Seating
Find sidewalk seating locations. Report a city-owned bench or leaning bar needing repair. Request a new bench or leaning bar location.
Smart City Testbed Program
Learn about a program that helps city agencies pilot new and emerging technologies by partnering them with applicant companies and academic groups.
Smelting Permit
Apply for a permit required for the installation of metal smelting machinery.
Social Club Safety Complaint
Report a problem with an obstructed or locked exit, overcrowding, lack of exits, or lack of alarms or sprinklers.
Social Security
Apply for or report changes to a Social Security, Disability, or SSI benefit. Apply for, renew, replace, or update a Social Security card or number.
Special Sale License
The City no longer requires a license to hold a sale in connection with a stated purpose, such as a going-out-of-business sale.
Special Waste Disposal
Learn how to get rid of potentially harmful household or automotive products, such as batteries, oil, or paint. Learn about SAFE Disposal Events.
Spotted Lanternfly
Learn about the Spotted Lanternfly (SLF) and report signs of SLF infestation.
Spray Booth Permit
Apply for a required permit for the installation of booths used with spraying of paints, lacquers, varnishes, and other surface coatings.
Store Air Conditioning Law
Learn about the required sign for air conditioning complaints that chain stores must post.
Store Complaint
Report a store that uses deceptive practices or commits fraud or other consumer protection violations.
Storefront Improvement Program
Learn about the Storefront Improvement Program for community groups that are pursuing storefront improvements in their commercial districts.
Storefront Registration
Learn about annual registration for property owners of ground floor or second floor commercial spaces.
Street Construction Permit
Apply for a permit to perform construction on a City street or to store construction material or containers on a street or sidewalk.
Street Design Manual
Get a manual providing guidelines and options available to improve safety and quality of life in City streets.
Street Event Cleanup
Learn about rules for street event sponsors related to clean ups after an event.
Street Naming
Learn about having a New York City street co-named.
Street or Sidewalk Utility Markings
Learn about pre-construction markings on a street or sidewalk that indicate underground utility company lines such as gas, electric, water, and cable.
Supportive Housing Assistance
Learn more about supportive housing for people who have experienced homelessness or incarceration, or youth aging out of foster care.
Taxi Complaint
Report a problem with a taxi driver or vehicle, including rudeness, unsafe driving, refusing a request, maintenance issues, or route complaints.
Tenant Harassment
Get help for a tenant whose landlord harasses them and tries to force them out of their apartment. Connect with Tenant Helpline for advice and assistance.
Ticket Seller Business License
Apply for or renew a license for a business to sell, give, or transfer tickets to a person or company to vend in a public space.
Traffic Condition
Learn about traffic and travel conditions in the NY metro area. Report a non-emergency traffic condition, such as congestion or chronic speeding.
Traffic Lane Separator Complaint
Report traffic lane separators (such as plastic bollards, flexible delineators, or rubber speed bumps) that are damaged, flattened, or missing.
Transportation for Older Adults
Learn about transportation options for people age 60 and older. Make a complaint about a senior transportation provider.
Unsafe Product
Learn about or report the sale of pesticides or other unsafe products.
Unstable Building
Report a building that is shaking, vibrating, leaning, unstable, or has a defective or cracked building exterior facade.
Unwanted Ad or Menu
Report an individual distributing flyers or posting signs on public or private property, including vehicles and construction sites.
Used Car Guide
Get consumer information about shopping for secondhand vehicles.
Used Goods Dealer Complaint
Make a complaint about a business that buys or sells used items, including catalytic converters.
Ventilation or Exhaust System Complaint
Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.
Vital Records EVERS System
Get help for users of EVERS, the registration system of births and deaths in New York City, which is being replaced by eVital.
Wall Complaint
Report a stand-alone or retaining wall that is bulging, cracked, defective, or inadequate.
Warming Centers
Find a warming center, a heated place to go when it is dangerously cold.
Waste Disposal for Businesses
Learn about trash, recycling, and organics rules for businesses, including any business operating in a residential building, and Commercial Waste Zones.
Waste Management Plan
Learn about the requirement for large buildings to show how they will manage waste generated by their residents.
Water Saving Kit
Get items to help you conserve water at home including: low-flow showerheads, faucet aerators, toilet tank bank, and leak detector dye tablets.
Water Well Permit
Apply for or renew a permit to install or use water wells for residential or commercial purpose.
Waterfront Permit
Apply for a permit for construction on waterfront properties under the jurisdiction of Small Business Services.
Watershed Recreation and Access Permit
Learn about and apply for required permits for boating, fishing, hunting and other recreational activities on upstate reservoir lands.
Waterway Complaint
Report floating debris, oil, gasoline, sewage, or unusual color in a waterway.
Youth Services and Counseling
Get resources for young people, troubled youth, and their families, including Community Connect and walk-in centers.
Zombie Homes Initiative
Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.
Zoos and Aquariums
Get locations, hours, and contact information for zoos and aquariums.
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