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    NYC311 Home Report Problems Look Up Service Requests Browse Topics
    • 3-Day or 10-Day Water Notice
      Learn about a notice telling property owners to repair water pipes because a leak was detected.
    • 3-K Enrollment
      Learn about 3-K enrollment.
    • 911 Information
      Learn how to text with 911 and send them a file attachment related to an emergency.
    • 911 Surcharge
      Learn about 911 surcharges for wireless, landline, and Voice Over Internet Protocol (VoIP) telecommunications services.
    • 988 Mental Health Support
      Get free, confidential help with mental health or substance abuse issues, including crisis services and treatment referrals.
    • A School Without Walls
      Learn about a public high school program offering hybrid and virtual learning options.
    • Abandoned Baby Prevention
      Get help for parents who are unable or unwilling to care for their baby.
    • Abandoned Pet
      Report a pet that has been abandoned by its owner.
    • Abandoned Property
      Learn about a list advertising abandoned properties.
    • Abandoned Vehicle
      Report an abandoned vehicle on public property or request the removal of an abandoned vehicle with no license plates on private property.
    • Abortion
      Get abortion counseling and services.
    • ACCESS HRA Website and Mobile App
      Learn about an online tool to help you apply for benefits from the Human Resources Administration.
    • ACCESS NYC
      Screen for eligibility for City, State, and Federal health and human service benefit programs.
    • Access-A-Ride
      Get information or make a complaint about paratransit transportation for people with disabilities.
    • Accessible Taxi Dispatch
      Request a wheelchair accessible taxi for pick-up anywhere in the five boroughs.
    • Accident with Injury
      Call 911 to report an accident in progress.
    • Active Design
      Get the Active Design Guide for Community Groups.
    • Add Chemicals to Water Supply Permit
      Apply for or renew a permit to add chemicals to a building's drinking water supply.
    • Added Sugars Warning
      Learn about the added sugars warning requirements for chain restaurants.
    • Administration for Children's Services Case Status
      Get information about a Children's Services case for parents and child care professionals.
    • Adolescent Literacy Program
      Learn about after school programs to improve reading, writing, and public speaking skills of 6th, 7th, and 8th graders.
    • Adopt a Highway
      Sponsor highway cleaning.
    • Adopt a Litter Basket
      Volunteer to monitor and maintain a litter basket. Request new liners for your adopted basket.
    • Adopt an Animal
      Learn about adopting an animal in need of a home.
    • Adoption and Foster Care
      Learn about adopting a child in foster care. Request assistance after adoption. Check the status of adoption subsidy payments.
    • Adoption Records
      Get a record of a child's adoption.
    • Adult Day Care
      Learn about adult day care services for mentally or physically impaired seniors.
    • Adult Education
      Find classes for adult learners, including GED or TASC exam preparation, ESL, vocational training, and continuing education courses.
    • Adult Establishment Zoning Complaint
      Report an adult establishment that does not follow zoning regulations.
    • Adult Probation Supervision
      Get information for and about adults placed on probation by the criminal and supreme courts in New York City.
    • Adult Protective Services
      Get help for an adult age 18 or older who has mental or physical disabilities or make a complaint about the Adult Protective Services program.
    • Adult Vaccination and Immunization
      Find a clinic for adult vaccinations and immunization.
    • Adult Vaccination Poster
      Get a poster with information about vaccines for adults.
    • Advertising Sign Complaint
      Report a billboard, poster, or flexible fabric sign that does not follow permit regulations.
    • Affordable Housing
      Learn about buying or renting an affordable apartment, the housing plan, and a housing study.
    • Affordable Housing Development and Preservation Financing
      Learn about low-cost financing options for new construction and rehabilitation of former publicly-owned buildings.
    • Affordable Housing Fee Fraud
      Report being charged a fee to apply for housing sponsored by the Department of Housing Preservation and Development.
    • After School Program
      Find an after school program for an elementary, middle, or high school student. Report a problem with an after school program.
    • Agency Charges Collected by the Department of Finance
      Learn about the City and State agency charges, fees, and fines that appear on your property tax bill.
    • Air Conditioner in Danger of Falling
      Report a window air conditioner that is in danger of falling.
    • Air Conditioner Installation Guidelines
      Learn about the rules for installing a window air conditioner.
    • Airline Complaint
      Report an airline safety or scale problem.
    • Airports
      Learn about John F. Kennedy, LaGuardia, and Newark Airports, AirTrain, and other ground transportation options. Submit air travel service complaints.
    • Alcohol and Pregnancy Warning Poster
      Get a poster that warns against drinking alcohol during pregnancy.
    • Alcohol Drinking Complaint
      Report drinking outside or in an unlicensed establishment or social club.
    • Alcohol License
      Apply for a wholesale or retail liquor license.
    • Alcohol License Check
      Find out if a business is licensed to sell alcohol. File a complaint with the State about a business selling alcohol without a liquor license.
    • Alcohol Sale Complaint
      Report the sale of alcohol to a minor or an intoxicated person, or at more than half off, or to-go without food, or outside of approved hours.
    • Alternate Side Parking and Street Cleaning
      Learn about Alternate Side Parking (ASP) suspensions, rules, and change requests.
    • Alternative Enforcement Program (AEP)
      Learn about a program to fix maintenance problems in distressed multiple dwellings.
    • Alternative Schools and Programs
      Learn about alternative paths to a diploma for at-risk students.
    • Alzheimer's Care
      Learn about resources for living with Alzheimer's Disease, including long-term care and living arrangements. Get support for caregivers.
    • Ambulance Complaint
      Report a problem with an ambulance.
    • Ambulance Patient Location
      Find out which hospital an ambulance took a patient to.
    • Amusement Arcade License
      The City no longer requires a license to operate an amusement arcade.
    • Animal Abuse
      Report abuse or neglect of an animal.
    • Animal Abuse Registry
      Learn about the Animal Abuse Registry, including how NYC residents convicted of an animal abuse crime can register with the Abuse Registry.
    • Animal Bite
      Report an animal that bit a person.
    • Animal Care and Handling Course
      Learn about the certificate to manage a pet shop or business that sells, grooms, or houses cats, dogs, or other small animals.
    • Animal Facility Complaint
      Report an unsanitary or unpermitted animal shelter, kennel, groomer, horse stable, boarding facility, petting zoo, or other animal facility.
    • Animal Odor
      Report animal odor from a residence.
    • Animal Shelter Permit
      Apply for or renew a permit to run an animal shelter.
    • Anti-Smoking Advertising Complaint
      Report an upsetting anti-smoking advertisement.
    • Apartment Maintenance Complaint
      Report a maintenance problem in an apartment, public area, or entire building of a privately-owned residential rental building.
    • Apostille Document Authentication
      Get a document issued in New York certified for use in a foreign country.
    • ApprenticeNYC for Advanced Manufacturing
      Learn about a program that supports apprentices in advanced manufacturing industries.
    • Arcade Complaint
      Report a problem with an amusement arcade.
    • Architect or Engineer Complaint
      Report a problem with a registered architect or a professional engineer.
    • Arrest Warrant
      Get information about an arrest warrant issued by the New York City Police Department.
    • Arson Tips
      Report that a fire may have been set deliberately.
    • Art Supplies
      Apply for art, office, and household supplies for artists and cultural organizations.
    • Artist Certification
      Learn about the certification needed for an artist to qualify for a joint living-working space.
    • Asbestos Complaint
      Report asbestos that is exposed or illegally removed.
    • Asbestos Handler Certification
      Learn how to become certified to handle or investigate asbestos.
    • Asbestos Health Effects
      Learn about the health effects of asbestos exposure.
    • Asbestos Work Notification
      File the notification required to do work that disturbs asbestos.
    • Assault
      Call 911 to report any type of assault.
    • Assisted Living Facility or Adult Home Complaint
      Report a problem with an assisted living facility or adult home.
    • Assistive Technology and Devices for People with Disabilities
      Learn more about assistive technology and devices for people with disabilities.
    • Asthma
      Learn about asthma and resources for families with children with asthma.
    • Asylum Seekers
      Learn how asylum seekers can get help accessing services and resources to help them integrate in New York City. Learn how to support asylum seekers.
    • ATM Complaint
      Report a problem with an automated teller machine (ATM).
    • Auction House License
      The City no longer requires businesses to hold an Auction House license.
    • Auctioneer License
      The City no longer requires a license to sell goods by public auction.
    • Auto Repair Complaint
      Report a problem with a car repair or inspection.
    • Automated Employment Decision Tools
      Learn about the law for automated tools that help with employment decisions.
    • Automatic Public Toilets
      Get information or make a complaint about automatic public toilets.
    • Automobile Spray Paint Odor
      Report spray paint odor or fumes from an automobile business or repair shop.
    • Autopsy Report
      Get an autopsy report for a legal family member.
    • Awning, Canopy, Marquee, or Storm Enclosure Complaint
      Make a complaint about an awning, canopy, marquee, or storm enclosure.
    • Baby Care and Safety
      Get information, services, and support for caring for a new baby.
    • Bail
      Find out an incarcerated person's bail or bond amount and learn how to make a payment.
    • Bail Bond Agent Complaint
      Report illegal business practices by a bail bond agent.
    • Bail Refund
      Get cash bail refund information and assistance.
    • Bank Complaint
      Report a problem with a bank, credit union, lending institution, or safe deposit company.
    • Banking Corporation Tax
      Learn about the Banking Corporation Tax (BCT).
    • Bar or Club Complaint
      Report a bar or club that's selling alcohol to minors, overcrowded, or open after hours.
    • Barbecuing
      Learn about the rules for commercial and residential barbecuing, find a place to barbecue in a park, or report barbecuing where it is not allowed.
    • Barber Shop or Salon Complaint
      Report a problem with a barber shop, beauty salon, or nail salon.
    • Barber Shop Permit
      Apply for or renew a permit to run a barber shop.
    • Basement Apartment Conversion Pilot Program (BACPP)
      Learn about a program that lets homeowners in East New York and Cypress Hills renovate and rent out basement or cellar apartments legally.
    • Bathing Beach Permit
      Apply for or renew a permit to operate a bathing beach.
    • Battery Recycling
      Learn about how to dispose of batteries. Report a business selling rechargeable batteries that doesn't accept them for recycling.
    • Beach Complaint
      Report a problem with beach maintenance, water quality, or safety equipment.
    • Beaches
      Find a beach.
    • Beacon Community Centers
      Find a school-based community center for children, youth, and adults.
    • Become a City Marshal
      Learn about becoming a City Marshal who enforces court orders.
    • Become a Correction Officer
      Learn about getting a job as a correction officer.
    • Become a Crossing Guard
      Learn about getting a part-time job as a crossing guard.
    • Become a Firefighter, Emergency Medical Technician (EMT), or Paramedic
      Learn about getting a job with the Fire Department.
    • Become a Food Provider
      Learn about becoming a Human Resources Administration (HRA) food pantry or soup kitchen.
    • Become a Lifeguard
      Learn about getting a job as a lifeguard at a public beach.
    • Become a NYC Ferry Captain or Deckhand
      Learn about getting a job as an NYC Ferry captain or deckhand.
    • Become a Parks Mounted Auxiliary Officer
      Volunteer as a Parks Mounted Auxiliary Officer.
    • Become a Police Officer
      Learn about getting a job with the NYPD.
    • Become a Poll Worker
      Learn about getting a job as a poll worker.
    • Become a School Safety Agent
      Learn about getting a job as a school safety agent.
    • Become a Teacher
      Learn about becoming a public school teacher.
    • Become an Auxiliary Police Officer
      Volunteer as a Auxiliary Police Officer.
    • Bed Bug Annual Report
      Learn about filing Bedbug Annual Report for Property Owners.
    • Bed Bug Complaint
      Report bed bugs.
    • Bed Bug Prevention and Control
      Learn about preventing and getting rid of bed bugs safely, including how to comply with a NYC Health Commissioner's Order.
    • Beekeeping
      Learn about keeping honeybees in New York City.
    • Bees or Wasps Complaint
      Make a complaint about bees or wasps.
    • Behavioral Health and the Criminal Justice System Task Force
      Learn about the task force to reduce the unnecessary arrest and incarceration of people with behavioral health issues.
    • Benchmark Energy Efficiency Grading Requirements
      Get information and help to meet the requirements of Local Law 84, the NYC Benchmarking Law Energy Efficiency Grade Requirements for large buildings.
    • Benefits for Veterans
      Learn about benefits available to veterans.
    • Benefits Guide for Older Adults
      Download a brochure about resources and services for people age 60 and older.
    • Bereavement Support for Older Adults
      Learn about support groups for people age 60 and older who are mourning the death of a friend or family member.
    • Better Buses Program
      Learn about the City's plan to improve bus service by adding bus lanes and busways.
    • Big Apple Connect
      Learn about free internet for NYCHA residents.
    • Bike Helmet
      Get a free bicycle helmet or fitting.
    • Bike Lane
      Request a new on-street bicycle lane.
    • Bike Map
      Get the New York City Bike Map or have a bicycle shop location added to the map.
    • Bike Rack Complaint
      Report a bike rack issue or a usable abandoned bike chained to a bike rack.
    • Bike Rack Request
      Request that the City install a bike rack on public property or request a permit to install a rack on private property.
    • Bike Rules and Safety
      Learn about bicycle safety, rules, and regulations.
    • Bike Share Feedback
      Submit feedback about Citi Bike.
    • Bikes in Office Buildings
      Learn about the Bike Access to Office Buildings Law which allows bikes in commercial office buildings. Report office buildings not following with the law.
    • Biking Health Bulletin
      Learn about the health benefits of cycling.
    • Biking, Rollerblading, or Skating Complaint
      Report a problem caused by people biking, riding motorized scooters, rollerblading, skating, or using or storing ATVs.
    • Bilingual Education
      Learn about public school programs for students who can't speak or write English well.
    • Bill Payer Program
      Learn about a volunteer-based program that helps seniors write out checks, pay their bills, and balance their budgets.
    • Bingo License
      Apply for a license to host bingo games.
    • Birth Certificate Change
      Correct or update a birth certificate.
    • Birth Certificate from Puerto Rico
      Get a copy of a birth certificate if you were born in Puerto Rico.
    • Birth Certificate Order
      Get a copy of a birth certificate.
    • Birth Control
      Get birth control.
    • Blindness and Low Vision Support
      Learn about services and rights for people who are blind or low vision.
    • Block Party, Street Fair, or Event Permit
      Apply for a permit to hold a block party, street fair, parade, or other event on a City street or sidewalk.
    • Blocked Building Exit or Fire Escape
      Report partially or fully blocked building exits or fire escapes.
    • Blocked Driveway
      Report a vehicle that is blocking your driveway.
    • Blocked or Clogged Culvert
      Report a drain underneath a road that is clogged or blocked.
    • Blocked Sidewalk or Street
      Report a sidewalk or street blocked by an object or activity.
    • Blood Lead Test
      Learn about where to go for blood lead tests.
    • Boat Pump Out
      Find a station where boat owners can legally dispose of onboard septic waste.
    • Boiler Complaint
      Report a problem with a boiler.
    • Boiler Inspection
      Learn about the requirements for the Department of Building's (DOB) boiler inspections.
    • Boiler Inspection Violation
      Learn about the violation issued to property owners who do not file an annual boiler inspection report.
    • Boiler Operator Engineer Complaint
      Make a complaint about a licensed boiler operator engineer.
    • Boiler Operator Engineer License
      Apply for a stationary or portable boiler engineer's license.
    • Boiler Permits and Registration
      Learn about required boiler permits and registration.
    • Booted Vehicle
      Learn what to do if your vehicle has been booted because of unpaid parking or camera violations.
    • Booting Company Complaint
      Make a complaint about a business that places wheel locks on illegally parked cars.
    • Booting Company License
      Apply for or renew a license to put wheel locks on illegally parked cars.
    • Borough-Block-Lot (BBL) Lookup
      Get the Borough Block Lot (BBL) or parcel number for a specific address.
    • Botanical Gardens
      Learn about botanical gardens.
    • Bottle Refund
      Learn about the bottle and can refund law or report a store not accepting a container.
    • Bottled Water Complaint
      Report a problem with plain bottled water.
    • BQE Vehicle Weigh-In-Motion (WIM) Program
      Learn about the new enforcement program for overweight trucks traveling on the Brooklyn-Queens Expressway (BQE).
    • Breaking Bread, Building Bonds
      Learn about the Mayor's citywide initiative which aims to help end hate by bringing people together to see common bonds.
    • Breaking Park Rules
      Report a person or group breaking park rules.
    • Breastfeeding
      Get information and support for breastfeeding.
    • Breastfeeding Welcome Sign and Toolkit
      Get a Breastfeeding Is Welcome Here sign and toolkit for businesses.
    • Bridges
      Get information about bridges, request bridge maintenance or report a bridge condition.
    • Broadband Access
      Learn about programs that improve access to broadband services in underserved areas.
    • Broadcast Television Rescan
      Learn about broadcast television channel rescan.
    • Broken Sewer Line
      Learn about damaged sewer service line repair.
    • Broken Sidewalk
      Report a sidewalk condition that may cause a trip hazard. Learn about how to maintain or repair the sidewalk next to your property.
    • Brooklyn Cyclones
      Learn about the Brooklyn Cyclones, including schedule and ticket information.
    • Brownfields
      Learn about brownfield cleanup and redevelopment.
    • Building Code
      Get a copy of the New York City Building Code.
    • Building Construction Complaint
      Report building construction work that is unsafe, done without a permit, after hours, or outside approved plans.
    • Building Construction or Alteration Permit
      Apply for a permit to construct or alter a building.
    • Building Conversion or Occupancy Complaint
      Report unauthorized building occupancy or past conversion without DOB approval, including changes to a room, space, apartment, or building.
    • Building Demolition Complaint
      Report building demolition that is illegal, unsafe, or done without a permit.
    • Building Demolition Rat Extermination Certificate
      Get a certificate of adequate rat extermination for building demolitions.
    • Building Facade Inspection
      Learn about required building facade inspections and the Local Law 11/98 Facade Safety Program.
    • Building Floor Plan
      Get a copy of building floor plans.
    • Building Not Registered Complaint
      Report an unregistered 1-2 family home that is not occupied by the owner or owner's family.
    • Building or Public Space Accessibility Complaint
      Report a building or public space that does not meet local accessibility requirements for people with disabilities.
    • Building Ownership
      Find out who owns a building.
    • Building Parapet Observations
      Learn about annual building parapet observations and requirements.
    • Building Permit Status
      Check the status of a building work permit.
    • Building Plan Exam
      Information on how to schedule a plan examination appointment, register as a plan examiner, or request consultation.
    • Building Registration
      Register a building with 3 or more units or a 1- or 2-family home that you don't live in with the Department of Housing Preservation and Development (HPD).
    • Building Sign Complaint
      Report a problem with a building sign.
    • Building Violation
      Get status and general information about violations issued by the Department of Buildings.
    • Buildings Information System (BIS)
      Learn about building information, past or current construction jobs, and skilled trade license and general contractor status from DOB's BIS.
    • Bulk Item Disposal
      Learn how to get rid of large, bulky items.
    • Burn Calories, Not Electricity Poster
      Get a free poster that promotes stair use and energy conservation.
    • Burning Garbage
      Call 911 to report burning garbage either outdoors or in an illegal incinerator.
    • Bus Arrival Sign
      Get information, report a problem, or suggest a location for a sign with real-time bus arrival information.
    • Bus Lane and MTA Bus Cameras
      Learn about cameras that film vehicles driving, parking, or standing in bus lanes, standing or stopping in a bus stop, and double parking.
    • Bus Lane Camera Complaint
      Report a damaged or defective bus lane camera.
    • Bus Stop Request
      Request a new bus stop or relocation of an existing bus stop.
    • Bus Stop Shelter Complaint
      Report a problem with a bus stop shelter that needs maintenance or repair.
    • Bus Stop Shelter Request
      Request a new bus stop shelter, relocation of an existing shelter, or a new bench.
    • Buses and Subways
      Get information or make a complaint about a MetroCard or bus or subway run by the Metropolitan Transportation Authority (MTA).
    • Business Background Check
      Find out about a business and if it has a history of complaints.
    • Business Complaint Against Another Business
      Report a problem with a business only if you're a business.
    • Business Courses
      Learn about workshops, assistance, and training to support businesses, including women-owned, minority, and small businesses.
    • Business Financial Assistance
      Learn about financial assistance for small business owners, entrepreneurs, and minority and women-owned businesses.
    • Business Fine Payment
      Pay a Department of Consumer and Worker Protection fine or inspection fee.
    • Business Improvement District (BID) Guide
      Learn about resources for Business Improvement Districts (BID), including how to make one.
    • Business Incentives
      Learn about incentives for small businesses.
    • Business Legal Assistance
      Get free legal assistance for small businesses.
    • Business Name or Address Change
      Update the address or name of your business.
    • Business Registration
      Learn how to file a Business Certificate, also called a Certificate of Assumed Name.
    • Business Tax Assistance
      Get help with business tax filing, payment, and account issues. Get a copy of a filed business tax return.
    • Cabaret License
      The City no longer requires a cabaret license for bars, clubs, taverns, and discos.
    • Cable Complaint
      Report a problem with a cable TV, phone, or internet provider.
    • Cable Installation Training
      Learn about a free training program that helps unemployed and underemployed New Yorkers access careers in low-voltage cabling.
    • Calorie Posting
      Learn about calorie posting requirements information for restaurants and mobile vendors. Report failed to display calorie information.
    • Camp
      Learn about summer camps, day camps, and overnight camps. Report a problem with a camp.
    • Camp License and Operation
      Get licensing and inspection information for a summer camp, day camp, or overnight camp for kids.
    • Campaign Finance Disclosure
      Get a database that tracks and provides the transition and inaugural activities of elected officials.
    • Cancer
      Learn about different types of cancer.
    • Cannabis Legalization
      Learn about legislation regarding the use of cannabis (marijuana) for adults in New York State.
    • Cannabis Licensing
      Learn about licenses required to participate in New York's adult-use, medical, and cannabinoid hemp industries.
    • Cannabis Retail Sale Complaint
      Report a business illegally selling cannabis (marijuana). Report a concern about a cannabis product.
    • Cannabis Sale Outside
      Call 911 to report the sale of cannabis (marijuana) at an outside location.
    • Canopy Permit
      Apply or renew a permit to install a canopy.
    • Car Dealer Complaint
      Make a complaint about a business selling new or used cars.
    • Car Rental Complaint
      Make a complaint about a car rental agency.
    • Car Repair Shop License
      Apply for a car repair shop license.
    • Car Seat Inspection
      Make an appointment to get a free car seat inspection.
    • Car Seats for Families in Need
      Get a free child's car seat if you can't afford one.
    • Car Service Complaint
      Report a problem with a limousine, ambulette, black cab, or car service company.
    • Car Service Driver Compliment
      Give positive feedback about a car service driver.
    • Car Service Lost and Found
      Report an item lost or found in a car service, limousine, or black car.
    • Car Services
      Learn about car service operations, fares, and rules in New York City.
    • Car Wash Complaint
      Report a problem with a commercial car wash.
    • Car Wash License
      Apply for or renew a license to run a commercial car wash.
    • Carbon Monoxide
      Call 911 to report carbon monoxide emission or poisoning. Learn about carbon monoxide detector requirements.
    • Career Discovery NYC
      Website for New Yorkers to learn about specific careers, in specific industries, and the necessary skills needed to be hired in those jobs.
    • Carpet and Flooring Business Complaint
      Report a problem with a carpet or flooring business.
    • Carpool or RideMatch
      Learn about ridematching services and transportation alternatives.
    • Carshare
      Learn about a program that gives members access to cars for short-term use.
    • Case Assistance and Management for Older Adults
      Get benefit and entitlement counseling for people age 60 and older, or report a problem with a case assistance or case management agency.
    • Cash for Guns Program
      Learn about a program that offers cash to turn in a gun at any police precinct.
    • Cash Payment Refusal
      Report a store that doesn't accept cash as a form of payment.
    • Catch Basin Complaint
      Report a catch basin that is clogged, blocked, defective, missing a curb piece or cover, or personal item in a catch basin.
    • Catch Basin or Sewer Odor
      Report a smell coming from a catch basin or sewer.
    • Catering Establishment Complaint
      Make a complaint about a rented space used to serve food or drinks for events.
    • Catering Establishment License
      The City no longer requires a license for places used to serve food or drinks for private events.
    • Cell Phone Number Portability
      Learn how to keep your cell phone number when you change phone carriers.
    • Cell Phone Purchase Complaint
      Make a complaint about the purchase of a cell phone.
    • Cemetery Complaint
      Report a problem with a cemetery, monument, or headstone.
    • Census
      Learn about the U.S. Census.
    • Central Park
      Learn about Manhattan's largest park.
    • Certificate of Conduct
      Get a Certificate of Conduct.
    • Certificate of Disposition
      Get an official court document that indicates the current status of a case or its final disposition.
    • Certificate of Occupancy and Letter of No Objection
      Learn how to apply for a new Certificate of Occupancy, or request the letter DOB provides to confirm the legal use of a building constructed before 1938.
    • Certificate of Occupancy Complaint
      Report a building that has no legal Certificate of Occupancy or an illegal change in building use that violates the Certificate.
    • Certificate of Residency
      Get proof of residency for college students who are attending a two-year community college outside New York City.
    • Certification of No Harassment
      Learn about Certification of No Harassment or Exemption and their applications.
    • Certified Asbestos Investigator
      Find a certified asbestos investigator.
    • CFC and Freon Removal
      Schedule an appointment for curbside disposal of appliances with chlorofluorocarbon gas, including refrigerators and air conditioners.
    • Chained Bike
      Report an unusable (derelict) chained bike or a bike chained to a tree on the street or in a park.
    • Charity Background Check or Complaint
      Request a review of a charity organization or report a problem with one.
    • Charity Fraud
      Report a problem with a charity committing fraud.
    • Charity Registration
      Apply to register a charity.
    • Charter Revision Commission
      Learn about the commission responsible for reviewing and recommending changes to the City's Charter.
    • Charter Schools
      Learn about charter schools.
    • Check Cashing Business Complaint
      Report a check cashing business.
    • Chemical Complaint
      Report chemical odors or chemicals that are abandoned or not stored safely.
    • Chemical Spill
      Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.
    • Child Abuse
      Report possible child abuse or neglect.
    • Child Care
      Learn about City-funded child care programs, including EarlyLearn NYC. Get referrals to licensed child care providers.
    • Child Care Business Pathways for NYCHA Residents
      Learn about Childcare Business Pathways, a 15-week program that works directly with NYCHA residents to help them launch in-home childcare businesses.
    • Child Care Business Tax Credit
      Learn about refundable tax credit for businesses that provide free or subsidized infant/toddler care for their employees.
    • Child Care Complaint
      Make a complaint about a day care facility, child care provider, or after school program.
    • Child Care Financial Assistance
      Apply for financial assistance to pay for child care, get an application status, find a child care program, or re-certify your benefits.
    • Child Care Performance Card
      Learn about group child care center performance summary cards.
    • Child Care Permit and Operation
      Learn about day care center licensing, operation, and conditions.
    • Child Care Provider Payment
      Get help with child care payments for child care providers under contract with ACS.
    • Child Dental Record
      Get a Department of Health Dental Clinic record.
    • Child Development
      Learn about a child's developmental milestones between 2 months to 5 years old.
    • Child Eye Exam
      Find an eye doctor or clinic for children.
    • Child Health Clinics
      Get locations of public health clinics for an infant, child, or teen.
    • Child Health Plus Complaint
      Report a problem with a Child Health Plus assistant.
    • Child Immunization Clinic or School Medical Exam
      Get a referral for shots or vaccines or a school medical exam for children.
    • Child Pornography
      Call 911 to report child pornography.
    • Child Proof Stove Knob Covers Complaint
      Report that child proof stove knob covers are not provided to a tenant.
    • Child Safety
      Learn about child safety.
    • Child Support
      Get help with eligibility, obligations, payments, enforcement, and accounts.
    • Child Tax Credits
      Learn about the federal Child Tax Credit (CTC) and other Child and Dependent Care Tax Credits.
    • Child Use of Prescription Painkillers or Heroin Brochure
      Get a brochure about opioids, overdose, addiction and treatment for young people and adolescents experiencing opioid use disorder/addiction.
    • Childcare Center Abatement
      Learn about the Childcare Center property tax abatement.
    • Children and Youth with Special Health Care Needs
      Get referrals, insurance, and other resources for chronically ill or disabled people 21 or younger.
    • Chimney or Ventilation Smoke
      Report dense or visible smoke from a chimney or ventilation system.
    • Chlamydia Treatment for Partners
      Learn about Expedited Partner Therapy.
    • Choking Poster
      Get a poster for a restaurant or other food establishment with instructions to help a person who is choking.
    • Christmas Tree Disposal
      Learn how to get rid of a Christmas tree.
    • Cigarette Sale Complaint
      Report illegal cigarette sales, cigarette tax evasion, or a problem with a cigarette vending machine.
    • Cigarette Tax
      Learn about the tax on cigarettes for businesses and consumers.
    • Cigarette Wholesaler License
      Apply for a license to stamp cigarette packages for sale.
    • Circumcision
      Learn about the risks of circumcision or report any concerns.
    • Citi Bike
      Learn about Citi Bike membership or report an equipment maintenance problem.
    • City Agency Commissioners and Mayor's Senior Staff
      Contact Agency Commissioners, Deputy Mayors, and other members of the Mayor's Senior Staff.
    • City Agency Language Access Feedback
      Make a complaint that a City Agency did not provide translation or interpretation services or make a request for additional language services.
    • City Agency or Worker Feedback
      Give a complaint, compliment, or comment on the service provided by City Agencies and their employees.
    • City Agency Performance
      Learn about City agency performance.
    • City Agency Record or FOIL Request
      Request a City Agency record or make a Freedom of Information Law (FOIL) request.
    • City Agency Study or Report
      Get a City Agency study or report on a New York City government topic, including City Council reports.
    • City Archive Photograph
      Buy or get permission to use high-quality photos of classic images of New York City.
    • City Budget
      Get information about the City's budget. Learn about participatory budgeting in your community.
    • City Budget Cut Feedback
      Give feedback on proposed New York City budget cuts for child care, after school programs, Department of Education school closures, and public libraries.
    • City Claim
      Report personal injury or property damage against the City or a City contractor including damage to a vehicle from a pothole.
    • City Claim Fraud
      Report a false or fraudulent claim against the city.
    • City Comptroller Complaint
      Report a problem with the City Comptroller.
    • City Contract Equal Employment Opportunity Compliance
      Get help with EEO compliance (E.O. 50) forms. Report discrimination or illegal denial of benefits or fair wages by a City contractor.
    • City Contracts for Existing Vendors
      Learn about doing business with New York City, including contracts, programs, payments, and business opportunities for existing vendors.
    • City Contracts for New Vendors
      Learn about doing business with New York City, including contracts, programs, payments, and business opportunities for new vendors.
    • City Council Member Complaint
      Report a problem with a City Council Member.
    • City Council Transcript
      Request a New York City Council meeting transcript.
    • City Employee Graduate Scholarship
      Learn about and apply for graduate school scholarships for City employees.
    • City Employee Payroll Assistance
      Get payroll information and services for City employees.
    • City Employment Check
      Learn about employment verification for past and current New York City government employees.
    • City Environmental Quality Review
      Get a Technical Manual to assist City Agencies, project sponsors, and the public in conducting environmental review of projects in the City.
    • City Flag Status
      Check the current status of City flags. Find out if City flags are at half-staff and why.
    • City Government Jobs
      Learn about civil service exams, including results, schedules, fees, change of personal information, and how to apply.
    • City Government Spending
      Learn about New York City government spending.
    • City Hall Tours
      Request a reservation to visit City Hall.
    • City Health Information (CHI) for Health Care Providers
      Get a clinical bulletin for health care providers.
    • City Jail System Facilities
      Get information about a Department of Corrections facility.
    • City Laws
      Learn about New York City Charter, the Administrative Code of the City of New York, and the Rules of the City of New York.
    • City Map Change
      Get an application for changes to the City map.
    • City Marshal Bonds
      Learn about the bonds filed by New York City Marshals.
    • City Marshal Complaint
      Report a problem with a city marshal.
    • City Marshals
      Learn about contacting a City Marshal.
    • City Parking Permit for People with Disabilities
      Apply for, renew, or report a problem with a New York City Parking Permit for People with Disabilities.
    • City Planning and Zoning
      Learn about New York City planning and zoning. Get City Planning publications, including maps and books.
    • City Record Newspaper
      Learn about a daily newspaper published by the Department of Citywide Administrative Services.
    • City Service Access for American Sign Language (ASL) Users
      Learn about ASL Direct, the City's direct video calling system for ASL users.
    • City Souvenirs and Books
      Buy New York City souvenirs or government publications.
    • City University of New York (CUNY)
      Learn about the City's public university system, including campus locations, academic programs, and financial aid.
    • City University of New York (CUNY) Admissions Complaint
      Report a problem with the CUNY Admissions Processes.
    • City Vehicle Complaint
      Report an issue with a City vehicle.
    • City Vehicles
      Learn about resources for drivers of City-owned vehicles.
    • City Worker Conflict of Interest
      Report a City employee's potential ethics violation.
    • City Worker Financial Disclosure Report
      Get financial information for City employees.
    • City Worker Nonresident Tax Form NYC-1127
      Learn about tax filing for New York City employees who reside outside the City.
    • City Worker or Contractor Corruption or Criminal Misconduct
      Report illegal activity, assault, or suspected wrongdoing by a City employee or contractor.
    • City Worker or Retiree Benefits
      Get help with health benefits, pension funds, and other human resource issues for City employees or retirees.
    • CityFHEPS Rental Assistance
      Learn about rental assistance for low-income families and individual adults who live in shelter or are at risk of becoming homeless.
    • City-Issued Summons Hearing
      Learn about hearings for violations of quality of life laws, health code, or other City rules.
    • City-Issued Summons Payment
      Pay a summons for violations of quality of life laws, health code, or other City rules.
    • City-Owned Property
      Learn about the ownership of City-owned property.
    • CityPay
      Pay New York City bills and fees online.
    • City-Subsidized Project Living Wage Increase
      Learn about an increase in the City's living wage for subsidized projects.
    • Citywide Performance Reporting
      Learn about reports and statistics related to City services.
    • Citywide Training Center
      Get training and professional development opportunities for City employees.
    • Civic Engagement Commission
      Learn about the Civic Engagement Commission and the role they serve within the community.
    • Civil Court for Disputes Up to $50,000
      Learn about the court that handles disputes between individuals or corporations when the amount of the claim is $50,000 or less.
    • Clean Curbs
      Apply to use sealed, on-street containers to hold commercial waste.
    • Clean Energy Systems Exemption
      Learn about the New York State Clean Energy Systems property tax exemption.
    • Clean Syringes
      Get a referral for clean needle access.
    • CleaNYC Sidewalk Cleaning
      Learn about the CleaNYC program for major commercial areas.
    • Clergy Property Tax Exemption
      Apply for property tax benefits for members of the clergy.
    • Clothing Disposal
      Learn how to donate and recycle clothing, shoes, linens and accessories.
    • Coast Guard
      Learn about the United States Coast Guard.
    • Coat Drive
      Learn about the annual New York Cares Coat drive.
    • Coffee Roaster Permit
      Apply for a permit for the legal installation and operation of coffee roasters.
    • College Application Preparation
      Learn about applying to college.
    • College Program for COMPASS and Beacon Staff
      Learn about a program that offers college credit to employees of COMPASS and Beacon programs.
    • College Savings Programs
      Learn about programs to save for college tuition, including the NYC Kids RISE ("baby bonds") and NY 529 programs.
    • Colon Cancer
      Learn about colon cancer prevention, screening, and risk factors.
    • Combined Sewage Overflow (CSO) Waterbody Advisory
      Learn when heavy rain causes wastewater treatment plants or sewers to get too full and untreated sewage to spill into waterways.
    • Commercial Construction Tax Benefit Programs
      Learn about tax benefits for owners and developers who build or make improvements to commercial or industrial properties.
    • Commercial Cyclists
      Learn about commercial cycling requirements and safety regulations. Report a business that is not complying with commercial cycling rules.
    • Commercial Driving Training
      Learn about a free training program that helps unemployed New Yorkers start a new career in commercial driving.
    • Commercial Lease Assistance
      Get support and legal help for small businesses with commercial lease related issues.
    • Commercial Motor Vehicle Tax
      Learn about the New York City Commercial Motor Vehicle Tax (CMVT).
    • Commercial Range Hood Rules
      Learn about the requirements for range hood systems in restaurant and cafeteria kitchens.
    • Commercial Rent Tax
      Learn about the Commercial Rent Tax (CRT) paid by businesses in Manhattan south of 96th Street.
    • Commercial Vehicle Parked in Residential Driveway
      Report a commercial vehicle parked in a residential driveway or lot.
    • Commissioner of Deeds Registration
      Register as a Commissioner of Deeds, a public officer similar to a Notary Public.
    • Communicable Disease Information and Reporting for Health Care Providers
      Report or get information on a communicable disease if you are a doctor, nurse, or other health care provider.
    • Community Action Program
      Learn about community services for seniors, immigrants, youth, and families.
    • Community Boards
      Get locations and contact information for community boards.
    • Community Camera Sharing Program
      Learn how business owners can register a security camera to share live video feeds with the NYPD during emergencies.
    • Community Cleanup Tool Loan Program
      Get supplies and tools for neighborhood cleanup projects.
    • Community Emergency Response Team (CERT) Program
      Learn about training in disaster preparedness and basic response skills.
    • Community Health Profile
      Request for a community health profile.
    • Community Health Program
      Learn about the Neighborhood Health Action Centers that work with community groups to address health disparities.
    • Community Mental Health Plan
      Learn about the City's plan to expand and improve mental health care and services citywide.
    • Community Private Sewage Disposal System Permit
      Apply for or renew a permit to construct or operate a private community sewage disposal system.
    • Community Retrofit NYC Program
      Learn about a program to help owners and operators of small- and mid-size private buildings complete energy and water efficiency retrofits.
    • Commuter Benefits Law
      Learn about the law requiring employers to provide commuter benefits to their employees.
    • Composting Site Permit
      Apply for a permit for a landscaper or tree service company to dispose of yard waste and buy compost.
    • Comuníquese con NYC311 en español
      Comuníquese con NYC311 en español
    • Con Edison Worksites
      Submit questions about Con Edison worksites.
    • Concrete Testing Laboratory License
      Apply for a Concrete Testing Laboratory license.
    • Condoms and Safer Sex Products
      Get free condoms and safer sex products or report an issue with NYC-brand condoms.
    • Conference Planning
      Learn about planning conferences in New York City, for businesses and trade organizations.
    • Congestion Pricing Program
      Learn about the congestion pricing program.
    • Connect with NYC311 in Other Languages
      Connect with NYC311 in Other Languages
    • Construction Labor Provider Complaint
      Make a complaint about a business that employs and supplies workers for construction sites.
    • Construction Labor Provider License
      Apply for the license to employ and supply workers for construction sites.
    • Construction Site No Smoking Sign Complaint
      Report a construction site that does not have a No Smoking sign.
    • Construction Site Safety
      Site safety regulations and training requirements for construction industry professionals and employees, including classes and job site map.
    • Construction Site Sign Requirements
      Learn about required signs for construction sites, demolition sites, and sidewalk sheds.
    • Construction Superintendent Registration
      Register as a construction superintendent.
    • Construction Vendor Prequalification Application
      Apply to prequalify to become a Department of Design and Construction vendor.
    • Consulate or Embassy
      Get foreign passports, visas, vital records, and other services at a consulate.
    • Consumer Tips for Seniors
      Learn how older adults can protect themselves from financial fraud and scams.
    • Contacter NYC311 en français
      Contacter NYC311 en français
    • Cooking Oil and Grease Disposal
      Learn how to get rid of used cooking oil and grease.
    • Cool Culture Family Pass
      Learn how to get a card that allows families free and unlimited general admission to 90 participating cultural institutions in New York City.
    • Cool It! NYC
      Find places near you to hydrate, refresh, and stay in the shade.
    • Cooling Centers
      Find a cooling center, an air-conditioned place to go when it is dangerously hot.
    • Cooling Tower Complaint
      Report a cooling tower that is unsanitary, malfunctioning, or has structural problems.
    • Cooling Tower Registration and Maintenance
      Learn about cooling tower registration and required maintenance plans.
    • Co-Op and Condo Property Tax Abatement
      Apply for or renew an abatement to reduce property taxes for co-op and condo units.
    • Co-Op or Condo Sponsor Information Complaint
      Report a problem with a co-op or condo sponsor.
    • Coronavirus (COVID-19)
      Learn about symptoms, prevention, and health guidance for COVID-19.
    • Coronavirus (COVID-19) Testing
      Get a COVID-19 test.
    • Coronavirus (COVID-19) Vaccine
      Get the COVID-19 vaccine.
    • Corporate Emergency Access System (CEAS) Program
      Get ID Cards for critical business employees to enter restricted areas after an emergency.
    • Corporation Dissolution
      Learn how to dissolve a corporation that has conducted business in New York City.
    • Correctional Facility Pass for Attorneys
      Get a pass for lawyers and investigators to visit clients at correctional facilities.
    • Cosmetics Complaint
      Report a problem with cosmetics or makeup.
    • Counterfeit Item Sale
      Report stores or vendors that are selling counterfeit items.
    • Counterfeit Money
      Report counterfeit United States currency.
    • County Clerk
      Get information about business certificates, divorce court, notary verification, and Supreme Court document maintenance.
    • Court
      Get locations and contact information for courts.
    • Court and Trust Fund Claim
      Claim money from the Court and Trust Fund Account.
    • CoveredNYCVet
      Learn how to connect with a CoveredNYCVet specialist who can provide healthcare options for veterans.
    • CPR and AED Training
      Take a free class in Cardiopulmonary Resuscitation and Automated External Defibrillator.
    • Crane and Derrick Permit
      Apply for a permit to operate or install equipment used to hoist or lift objects.
    • Crane or Derrick Complaint
      Report a crane or derrick operation that is unsafe or without a permit, license, or certificate.
    • Crash Barrier Complaint
      Report a defective or missing crash cushion, guard rail, or concrete barrier.
    • Crash Barrier Request
      Request to install new crash barriers.
    • Credit Card Complaint
      Report a problem with a credit card company.
    • Credit Report
      Get a free credit report from each of the three credit bureaus.
    • Cremation
      Learn about cremation or apply for a permit to operate a crematorium.
    • Crematory Permit
      Apply for a permit to operate a facility that cremates deceased bodies.
    • Cribs for Families in Need
      Get a free crib for your child if you can't afford one.
    • Crime Stoppers Tip
      Report a crime.
    • Crime Victim Property Tax Exemption
      Apply for property tax benefits for people who have a disability because of a crime.
    • Crime Victim Support
      Get help for a victim of crime.
    • Criminal Court
      Get locations, hours, arrests, case status, appeals, bail, summonses, and domestic violence services for Criminal Courts.
    • Criminal Mischief
      Call 911 to report criminal mischief, vandalism, or criminal activity that has damaged property.
    • Criminal Record
      Learn about criminal history searches or request past criminal court and district attorney records.
    • Crisis Support for Veterans
      Get help for veterans in crisis.
    • Cross Connection and Water Backflow Prevention
      Learn about the cross connection or water backflow program and business requirements.
    • Crosswalk Request
      Request a new crosswalk on a street.
    • Cultural Program Grant
      Apply for a grant for a non-profit cultural program.
    • Cultural Project Funding
      Learn how the City spends money on cultural projects.
    • Culture Pass
      Learn how to use your library card to reserve a pass and get free admission to dozens of NYC cultural institutions.
    • CUNY Accelerated Study in Associate Programs (ASAP)
      Learn about the fast-track, cost-free degree program for low-income, graduating high school seniors and working adults.
    • CUNY and SUNY Free Tuition
      Learn about the Excelsior scholarship for free tuition at the City University of New York (CUNY) or the State University of New York (SUNY).
    • CUNY Prep
      Learn about a program that helps 16 to 18 year olds graduate from high school or get a high school equivalency diploma and go on to college.
    • CUNY Special Programs
      Learn about counseling, remedial instruction, and tutorial services for CUNY college students.
    • CUNY Start
      Learn about a program for students who have been admitted to a CUNY college but are not ready for college-level work.
    • Curb or Driveway Complaint
      Report a curb that is damaged, painted, or illegally cut for a driveway.
    • Curbside Composting
      Learn about residential compost collection in New York City.
    • Cure Violence Program
      Learn about how to identify and reduce the spread of violence.
    • Damaged or Defective Goods
      Report the purchase or delivery of damaged or defective goods.
    • Dangerous Animal
      Call 911 to report an animal causing a dangerous or hazardous condition.
    • Dangerous Location or Situation
      Call 911 to report a situation that might cause danger to life or personal property.
    • Dating Service Complaint
      Report a problem with a dating service.
    • Dating Violence Prevention
      Request a workshop on preventing teen and young adult dating violence.
    • Daylight Saving Time
      Learn about Daylight Saving Time.
    • DCWP Test
      DCWP Test
    • Dead Animal on Private Property
      Learn how to dispose of dead pets or wildlife on your property.
    • Dead Animal on Public Property
      Report a dead animal in a public place, including sidewalks, highways, and parks.
    • Dead Tree
      Request the removal of a standing dead or dying tree.
    • Deaf and Hard of Hearing Services
      Learn about services and resources for people who are deaf or hard of hearing.
    • Dealer in Products for Disabilities Complaint
      Make a complaint about a business that sells, rents, or repairs any product used to correct a disability.
    • Dealer in Products for the Disabled License
      Apply for or renew a license to sell, rent, repair, or adjust any instrument or device designed for the disabled.
    • Death Certificate Change
      Correct or update a death certificate.
    • Death Certificate Order
      Get a copy of a death certificate.
    • Death Investigation
      Investigate a death that took place in New York City.
    • Debt Collection Agency Complaint
      Make a complaint about a debt collection business.
    • Debt Collection Agency License
      Apply for or renew a license to collect personal or household debts.
    • Debt Management
      Get help managing debt and dealing with debt collection agencies.
    • Debt Relief for Military Service Members
      Request relief from debts owed to the Department of Finance if you are a member of the military.
    • Deer
      Learn about white-tailed deer and how you can live safely with them.
    • Deferred Action for Childhood Arrivals (DACA)
      Learn about the Deferred Action process for undocumented immigrants who came to the United States during childhood, including free legal service referrals.
    • Delayed Birth Registration
      Get a birth certificate for a birth that wasn't registered.
    • Delivery App Worker Assistance
      Get help for delivery workers and the apps that employ delivery workers.
    • Dental Amalgam Separator Registration
      Register to install a dental amalgam separator.
    • Dentist Complaint
      Report professional misconduct by a dentist.
    • DEP Test
      DEP Test
    • Department for the Aging Presentation or Training
      Request a Department for the Aging speaker or participation in an event.
    • Department for the Aging Service Needs Assessment Survey
      Learn how to take a survey that will help DFTA better understand the needs of older New Yorkers and their caregivers.
    • Department of Buildings (DOB) After Hours Sessions
      Small business and property owners, building managers, tenants and more can ask DOB questions about renovations, violations, permits, etc.
    • Department of Buildings Document Fraud
      Report someone using false information to file for a Department of Buildings (DOB) document.
    • Department of Buildings ID or Job Penalization Status
      Get help for an applicant with a penalized Department of Buildings ID or Job.
    • Department of Buildings Notice Defaced
      Report a Department of Buildings notice that is defaced, unreadable, or missing.
    • Department of Citywide Administrative Services Building Security Complaint
      Report a security problem in a DCAS-managed building.
    • Department of Consumer and Worker Protection License and Complaint Sign
      Request a sign that licensed businesses must post for customers.
    • Department of Consumer and Worker Protection License Authority to Act Withdrawal
      Revoke a Granting Authority to Act Form.
    • Department of Consumer and Worker Protection License Replacement
      Replace a DCWP license that is lost, stolen, or damaged.
    • Department of Consumer and Worker Protection Online Licensing
      Get help using the Department of Consumer and Worker Protection (DCWP) online services.
    • Department of Consumer and Worker Protection Public Outreach
      Request a Consumer and Worker Protection speaker or participation in an event.
    • Department of Consumer and Worker Protection Violation Business Assistance
      Get help for a business with a Department of Consumer and Worker Protection (DCWP) violation.
    • Department of Design and Construction (DDC) Services and Projects
      Learn about general services and initiatives or report a problem or get information for a specific Department of Design and Construction project.
    • Department of Education Feedback
      Submit a complaint or compliment about Department of Education (DOE) public school teachers, principals, other DOE staff members, or the DOE Chancellor.
    • Department of Environmental Protection Public Outreach
      Request a Department of Environmental Protection speaker or participation in an event.
    • Department of Finance Business Centers
      Find places to pay parking tickets, camera violations, and property taxes and get related services.
    • Department of Finance Public Events
      Attend an event to apply for or renew Rent Freeze and property tax benefits or get help with property tax value and the lien sale.
    • Department of Health Clinic Feedback
      Make a complaint, give a compliment, or make a comment about a clinic run by the Department of Health.
    • Department of Health Clinics
      Find a clinic offering free or low-cost immunization, sexual health, tuberculosis, or other health services.
    • Department of Health Public Outreach
      Request a Department of Health speaker or participation in an event.
    • Department of Motor Vehicles (DMV)
      Learn about DMV services and office locations or make a complaint.
    • Department of Sanitation Public Outreach
      Request for a Department of Sanitation speaker or participation in an event.
    • Department of Sanitation Signs and Decals
      Request or download Department of Sanitation materials, including decals for recycling and compost bins, brochures, flyers, and signs.
    • Department of Sanitation Vehicle Accident
      Report an accident or property damage involving a garbage truck, snow plow, or other City sanitation vehicle.
    • Department of Sanitation Worker or Vehicle Complaint
      Report a problem with a Department of Sanitation employee's behavior or operation of a Sanitation vehicle.
    • Department of State (DOS) Licensed Professional or Business Complaint
      Report a problem with a New York State Department of State licensed professional or firm.
    • Department of Transportation Document Translation
      Request a translation of DOT forms, guides, and other literature in a language not currently available.
    • Depression Health Bulletin
      Get the "Depression: It's Treatable" health bulletin.
    • Design Commission Photographs
      Get a copy of a photograph of a City-owned building or monument.
    • Development or Zoning Challenge
      Learn about how to challenge the approval of a construction project.
    • Developmentally Delayed Infant Services
      Learn about early intervention services for children under 3 with developmental delays.
    • DFTA Test
      DFTA Test
    • DHS Test
      DHS Test
    • Diabetes
      Learn about diabetes, including diabetes developed during pregnancy.
    • Digital Learning Devices
      Get help with DOE Digital Learning Devices.
    • Directory Assistance
      Get the phone number or address of a specific person or business.
    • Dirt Bikes and All-Terrain Vehicle (ATV) Storage Complaint
      Report the illegal storage of dirt bikes or all-terrain vehicles (ATV).
    • Dirty Gutter
      Report a gutter, including 18 inches into the street, that is not clean.
    • Dirty Sidewalk
      Report a sidewalk or gutter, including 18 inches into the street, that is not clean.
    • Dirty Yard or Alley
      Report an unclean or untidy yard, alley, or court that is visible from the street.
    • Disability Access
      Learn how people with disabilities can get help with accessing City programs and services.
    • Disabled Homeowners' Exemption (DHE)
      Apply for property tax benefits for people with disabilities.
    • Disabled Homeowners' Exemption (DHE) Renewal
      Renew the Disabled Homeowners' Exemption.
    • Disabled Vehicle
      Report a disabled vehicle on a City street, limited access highway, bridge, or tunnel.
    • Disaster Preparedness and Recovery for Businesses
      Get help with disaster preparedness and recovery for businesses.
    • Discrimination
      Report discrimination in employment, housing, public accommodations, and by members of the public.
    • Disorderly Person or Group
      Report a disorderly person or group creating a dangerous condition.
    • Divorce and Separation
      Get help with divorce proceedings.
    • Divorce Record
      Get a copy of a divorce judgment or other written order in a divorce case.
    • DOB NOW
      Learn about DOB NOW services for submitting job filings, inspection requests, compliance filings, and license applications or renewals online.
    • DOB Test
      DOB Test
    • Doctor Complaint
      Make a complaint about a doctor.
    • DOE Test
      DOE Test
    • DOF Test
      DOF Test
    • Dog License
      Apply for, renew, update, or replace a dog license.
    • Dog or Animal Waste
      Report dog or animal waste in a park or on a street, sidewalk, or private property.
    • Dogs in Restaurants
      Learn about the rules for bringing a non-service dog into a restaurant.
    • DOHMH Test
      DOHMH Test
    • Doing Business Search
      Search the Doing Business Portal for information about lobbyists and vendors who do business with New York City.
    • Domestic Partnership
      Register or terminate a domestic partnership.
    • Domestic Violence
      Report domestic violence or get counseling, support, and shelter for victims.
    • Domestic Violence Offender Counseling
      Find classes for an abuser court-ordered to get counseling.
    • Domestic Violence Shelter Complaint
      Report a problem with a domestic violence shelter.
    • Domestic Worker Employment Agency Complaint
      Make a complaint about an employment agency that places domestic workers.
    • Donate Art Supplies
      Give materials or money to cultural organizations.
    • Donate Blood
      Make an appointment to donate blood.
    • Donate Goods
      Learn how to donate goods.
    • Donate Organs or Tissue
      Register to be an organ and tissue donor.
    • Donate to Animal Shelters
      Give money or supplies to an animal shelter.
    • Donate to Disaster Relief
      Give money to help the victims of hurricanes and natural disasters.
    • Donate to Families of Fallen Police Officers and Firefighters
      Give money to help the families of police officers and firefighters killed in the line of duty.
    • Donate to New York City
      Give money to benefit New York City or City-supported emergency relief causes.
    • Donate to School Gardens
      Make a financial or in-kind contribution to New York City public school garden initiatives.
    • Donate to Schools
      Make a financial or in-kind contribution to benefit public schools.
    • Donate to the Department for the Aging
      Give money to support the Department for the Aging.
    • Donate to the Homeless Trust Fund
      Give money to help homeless people.
    • Donate to the New York Police Department
      Give money to support the New York Police Department.
    • Donate to the NYC Parks Stewardship Program
      Give money to the NYC Parks Stewardship Program, a program to plant and care for one million new trees across New York City.
    • Donate to the Summer Youth Employment Program
      Give money to a program that provides summer jobs to young people.
    • Donation Collection Bin Complaint
      Report an illegally-placed donation collection bin.
    • Door-to-Door Sales Complaint
      Make a complaint about a door-to-door salesperson.
    • DPR Test
      DPR Test
    • Drag Racing
      Report drag racing.
    • Drinking Water
      Report a problem with water, odor, taste, discolor, and illness caused by drinking water. Learn about water quality and building water tank inspections.
    • Driver License
      Learn about driver licenses and scheduling a road test.
    • Drones
      Apply for an Unmanned Aircraft Permit, which is required to operate a drone within New York City. Report unpermitted or reckless drone use.
    • Drop-Off Composting
      Find a drop-off location near you to dispose of food and plant waste.
    • Drug Abuse Resistance Education (DARE)
      Learn about a program that teaches students about the consequences of drugs, alcohol, and violence.
    • Drug and Alcohol Services
      Get free, confidential help with drug or alcohol addiction, such as crisis services and treatment referrals. Make a drug/alcohol rehab facility complaint.
    • Drug Sale
      Report the sale of illegal drugs.
    • Drug Use
      Report illegal drug use.
    • Dry Cleaner Complaint
      Make a complaint about a dry cleaner.
    • Dry Cleaning Odor
      Report a smell directly outside a dry cleaning business or coming into a nearby residential building or business.
    • Dry Cleaning Permit
      Apply for a permit to install and operate dry cleaning equipment.
    • Dry Weather Sewage Discharge Complaint
      Report water flowing through a sewer outfall pipe during dry weather.
    • Drying Oven Permit
      Apply for a permit to install and operate a drying oven used to dry painted, lacquered, varnished, or other surface coated items.
    • Drywells
      Learn about the design and installation of drywells.
    • Dumping in Catch Basin
      Report grease, gasoline, cement, oil, sewage, chemicals, or other liquids being dumped into a street sewer grate or catch basin.
    • Dumpster Complaint
      Report a problem with a dumpster.
    • Dumpster Permit
      Apply for a permit to place a dumpster or debris container on a sidewalk or street.
    • Dust Collector Permit
      Apply for a permit to install and operate equipment that will make dust.
    • Dust Complaint
      Report dust from roadwork, construction, demolition, renovation, or another source.
    • Earned Income Tax Credit (EITC)
      Learn how to claim the Earned Income Tax Credit.
    • Earthquake
      Learn about the 4.8 magnitude earthquake that occurred near the New York City area on April 5, 2024.
    • East Side Coastal Resiliency Project
      Learn about the East Side Coastal Resiliency Project.
    • Eating Healthy
      Get bulletins, guides, and other information about healthy eating.
    • E-Bike Battery Charging Pilot
      Learn more about the E-Bike battery charging pilot program for delivery workers.
    • E-Cigarette Sale Complaint
      Report a problem with a store that sells e-cigarettes.
    • Economic Development Corporation Construction Projects
      Learn about capital infrastructure construction projects managed by the Economic Development Corporation (NYCEDC).
    • EDC Test
      EDC Test
    • E-Designation Approval Letter
      Learn about the letter required to move forward on a Department of Buildings job on a tax lot that has an E-Designation.
    • Education Councils
      Learn about education councils and how to become a candidate.
    • Elder Abuse
      Report suspected abuse or neglect of an older adult age 60 or older.
    • Elderly Pharmaceutical Insurance Coverage (EPIC) Program
      Learn about a prescription drug plan for seniors age 65 and older.
    • Elected Officials
      Find out who your City, State, and Federal elected officials are and how to contact them.
    • Elections and Voting
      Learn how to vote and find your poll site.
    • Electric Bike, Scooter, or Storage Battery Sale Complaint
      Report the sale of uncertified e-bikes, scooters, and their storage batteries.
    • Electric Company Complaint
      Report a problem with an electric company.
    • Electric Service and Billing
      Request to start, stop, or reconnect electric service. Get billing or meter information.
    • Electric Space Heater Sale Complaint
      Report electric space heaters sold without required safety features or disclosures.
    • Electric Vehicle
      Learn about electric vehicles and charging stations, a cleaner form of transportation.
    • Electrical Complaint
      Report an electrical problem in a rental building, defective or exposed wiring in a building, or faulty outdoor electrical equipment.
    • Electrical Inspection
      Schedule an inspection of work done by a licensed electrician.
    • Electrical Wiring Installation Permit
      Apply for a permit to install electrical wiring or cables in a building.
    • Electrician License
      Apply for an electrician's license.
    • Electrician or Plumber Complaint
      Make a complaint about a licensed plumber or electrician.
    • ElectrifyNYC
      Learn about a free program that supports 1-4 family homeowners to install efficient and clean energy technologies, such as solar and air-source heat pumps.
    • Electronic and Home Appliance Service Dealer License
      Apply for or renew a license to repair electronic equipment or appliances.
    • Electronic Benefit Transfer (EBT) Card Assistance for Clients
      Replace damaged, lost, or stolen cards, get card balance and account history, update card information, or change/reset PIN for EBT cards.
    • Electronic Benefit Transfer (EBT) Card Reader Assistance for Retailers
      Get technical assistance for a store's EBT card reader.
    • Electronic Cigarette Retail Dealer License
      Apply for or renew a license to sell electronic cigarettes.
    • Electronically Stolen SNAP or Public Assistance Benefits
      Learn about submitting a claim to replace cash assistance and SNAP benefits that were electronically-stolen from your EBT card.
    • Electronics Buying and Selling Guide
      Learn about the rules for businesses that sell electronics and get tips for consumers.
    • Electronics Disposal
      Learn how to get rid of electronics.
    • Electronics or Appliance Repair Complaint
      Make a complaint about a business that repairs electronic equipment or appliances.
    • Electronics Store Complaint
      Make a complaint about a business that sells audio, video, photo, or computer equipment.
    • Electronics Store License
      Apply for or renew a license to sell audio, video, photo, or computer equipment.
    • Elementary School Enrollment
      Learn about enrollment and registration for elementary school students.
    • Elevator or Escalator Complaint
      Report a problem with an elevator or escalator.
    • Elevator or Escalator Inspection
      Request an appointment online with an elevator or escalator inspector.
    • Elevator or Escalator Inspection License
      Apply for a license to be a private elevator inspection agency inspector or director.
    • Email Scam
      Report a scam email claiming to be from the Department of Consumer and Worker Protection.
    • Emergency Action Plan (EAP) Director On-Site Test
      Request an on-site Emergency Action Plan (EAP) Director test.
    • Emergency Contraception
      Get Plan B, also known as the morning-after pill.
    • Emergency Housing Voucher Program
      Learn about the 2021 American Rescue Plan Emergency Housing Voucher (EHV) Program.
    • Emergency Notification
      Learn about a program that sends messages about local emergencies to your phone.
    • Emergency Preparedness
      Learn about emergency preparedness, including tips, educational events, and how to create an emergency plan for businesses, schools, students, and pets.
    • Emergency Rental Assistance Program (ERAP)
      Learn about the Emergency Rental Assistance Program (ERAP) for eligible low- and moderate-income households.
    • Emerging Business Enterprise Program
      Learn about a program that certifies socially and economically disadvantaged business owners whose current net worth is less than one million dollars.
    • Emotionally Disturbed Person
      Report someone who appears to be emotionally disturbed.
    • Empire State Building
      Learn about the Empire State Building in midtown Manhattan.
    • Employee Ownership NYC
      Learn how to transition a business to employee ownership.
    • Employment Agency Complaint
      Make a complaint about an employment agency.
    • Employment Agency Law Poster
      Get a poster with legal requirements for employment agencies.
    • Employment Agency License
      Apply for or renew a license to provide job assistance for a fee.
    • Employment Programs for People with Disabilities
      Learn about job programs for people with disabilities.
    • Enjoy Your Baby Pamphlet
      Get a pamphlet on social and emotional development for parents and caregivers of babies.
    • Enterovirus
      Learn about the Enterovirus EV-D68 virus which can cause respiratory illness.
    • Environmental Assessment Statement Form
      Get a form that helps the City evaluate the potential environmental impact of projects.
    • Environmental Business Assistance
      Businesses can get help with meeting environmental regulations, including incentives for environmental compliance and green business development.
    • Environmental Education
      Learn about programs and get materials to help students understand environmental issues.
    • Environmental Protection Agency Research Programs
      Learn about Environmental Protection Agency (EPA) research programs.
    • Environmental Question
      Get the answer to a question about the environment.
    • Epilepsy
      Get health Information and treatment referrals for adults and children with epilepsy.
    • Essential Service Interruption Notice Not Posted
      Report a residential building owner for not posting a notice before heat, water, gas, or electricity service is disrupted.
    • Essential Service Interruption Notice Rules
      Learn about the notice that building owners must post when heat, water, gas, or electricity service is disrupted.
    • Estate Administration
      Get help administering an estate when there is no will.
    • Events
      Learn about parades, festivals, exhibitions, public meetings, and workshops at City Agencies.
    • Eviction Prevention and Homebase
      Get help if you have gotten an eviction notice and learn about the Homebase program.
    • Excavation Undermining Nearby Building
      Report building excavation that is undermining a nearby building.
    • Excessive Drinking
      Request copies of health bulletins about excessive alcohol use.
    • Exchange, Refund, or Return Complaint
      Report a business that refuses an exchange, refund, or return or does not post its policy.
    • Exhaust System Permit
      Apply for a permit to install equipment to remove air contaminants.
    • Expedited Partner Therapy (EPT)
      Learn about treatment for sex partners of patients for STIs without an examination.
    • E-ZPass
      Learn about E-Zpass, which allows drivers to prepay tolls and get discounts.
    • Fair Fares NYC
      Get general information about the Fair Fares discount MetroCard program for low-income New Yorkers.
    • Fair Fares NYC Card Replacement or Refund
      Report a Fair Fares MetroCard that is lost, stolen, damaged, expired, or not working and learn how to get a replacement or refund.
    • Fair Fares NYC Complaint
      Make a complaint about the Fair Fares NYC program or its employees.
    • Fair Housing
      Learn about the City's laws against housing discrimination and get resources to resolve disputes.
    • Fair Workweek Law
      Learn about the law that protects fast food, retail, and utility safety workers.
    • FAIRER (Fines and Interest Reduction Enabling Recovery) Program
      The deadline to apply for the temporary FAIRER Program was March 21, 2022.
    • Fall in NYC
      Explore 311's guide to the season's events and activities. Find resources for school, voting, and more.
    • Fallen Tree or Branch
      Request the removal of a fallen tree or branch, cracked branches in danger of falling, or a tree in poor condition.
    • False Advertising
      Report misleading or deceptive advertising.
    • False Advertising Guide
      Get a guide to recognizing misleading or deceptive advertising practices.
    • Family Assessment Program (FAP)
      Learn about a program that helps resolve conflict between parents and adolescent children.
    • Family Court
      Learn about Family Court, including locations and hours.
    • Family Development Credential (FDC) Program
      Learn about a program for social workers and supervisors who work with families.
    • Family Homelessness and Eviction Prevention Supplement (FHEPS)
      Get help for families with children who live in shelters, are being evicted, or have been evicted.
    • Family Justice Centers
      Learn about one-stop center where victims of domestic, intimate partner, and gender-based violence; elder abuse; or sex trafficking can get services.
    • Family Welcome Centers
      Find a Family Welcome Center for assistance with public school enrollment.
    • Family-Type Homes for Adults (FTHA)
      Learn about a program that provides supervised living for adults with mental or physical disabilities.
    • FDNY Ambulance Billing
      Get information or make a complaint about an ambulance bill from the Fire Department Emergency Medical Services (EMS).
    • FDNY Certificate of Fitness
      Get a certificate of fitness, which is required for certain hazardous occupations.
    • FDNY Permit or Inspection
      Apply for a permit or request an inspection for a business or high occupancy residential facility.
    • FDNY Violation
      Learn about violations issued by the Fire Department and how to correct them.
    • Federal Contracts
      Learn about federal contracts and business opportunities.
    • Federal Employer ID Number (EIN)
      Apply for a federal employer identification number.
    • Federal Government Jobs
      Learn about federal government jobs, including civil service.
    • Federal Student Loan Forgiveness
      Learn about federal student loan forgiveness, including important deadlines.
    • Federal Tax
      Learn about federal taxes for individuals, including refund status and tax records.
    • Federal Tax for Businesses
      Get federal tax information for businesses.
    • Fellowship Programs
      Learn about fellowship programs for recent college graduates.
    • FEMA Registration Number
      Learn about Federal Emergency Management Agency (FEMA) ID numbers.
    • FEMA Wireless Emergency Alert System Tests
      Learn about the Wireless Emergency Alert System (WEAs) and the Emergency Alert System (EAS).
    • Fence Complaint
      Report a fence that is over the height limit, missing, or not secured.
    • Fentanyl Poster and Flyer
      Order a poster, flyer, or postcard with information about Fentanyl and overdose prevention.
    • Feral Cat
      Learn about feral or community cats and the NYC Feral Cat Initiative (NYCFCI).
    • Filing Representative Complaint
      Report a problem with a registered filing representative.
    • Film or Television Production Complaint
      Report noise or other problems with a film or television production.
    • Film or Video Job
      Get a list of film and video production jobs.
    • Film, Video, or Photography Permit
      Apply for a new film, video, or photography permit, or check the status of an existing permit.
    • Films Produced Last Year
      Get a list of films produced in New York City in the previous year.
    • Financial Counseling
      Get free one-on-one professional financial advice about credit, debt, and money management.
    • Financial Counseling for People with Disabilities
      Get free one-on-one professional financial advice for people with disabilities through the EmpoweredNYC program.
    • Find a Doctor
      Get an appointment with a primary care physician.
    • Find an Arrested Person
      Find someone in police custody who has not been arraigned.
    • Fingerprinting
      Get non-criminal fingerprints, which are required for certain permits and licenses.
    • Fire Alarm and Suppression System Installation
      Request a fire alarm, range hood suppression, or sprinkler or standpipe installation inspection.
    • Fire Alarm Box Complaint
      Report a problem with a fire alarm box.
    • Fire Alarm Inspection
      Schedule an inspection of a fire alarm.
    • Fire Code
      Learn about the New York City Fire Code.
    • Fire Emergency
      Call 911 to report a fire.
    • Fire Hazard
      Report a potential fire hazard.
    • Fire Hydrant Commercial Use Permit
      Learn about permit required to open or use a hydrant.
    • Fire Hydrant Complaint
      Report a fire hydrant that is leaking or running, damaged, missing, misused, or damaged fender post.
    • Fire Hydrant Flow Test
      Request a fire hydrant flow test.
    • Fire Hydrant Request
      Request installation, removal, relocation, spray cap fitting, or fender post installation.
    • Fire Incident and Investigation Records
      Learn how to get a fire incident report or fire marshal investigation report.
    • Fire or Ambulance Report
      Get a fire, ambulance, or enforcement report from the Fire Department.
    • Fire Premiums Tax
      Learn about taxes for foreign insurance companies who provide fire coverage for New York City properties.
    • Fire Safety
      Learn about fire safety from the Fire Department, including fire safety notices. Request a fire safety education speaker.
    • Fire Safety Director On-Site Test
      Request an on-site Fire Safety Director test.
    • Fire Safety Inspection
      Schedule a safety inspection of a restaurant, public facility, area of assembly, or City Agency.
    • Fire Suppression Contractor Complaint
      Make a complaint about a licensed fire suppression contractor.
    • Firehouses
      Find the location of a firehouse.
    • Fireworks Complaint
      Report the sale, use, storage, or transport of illegal fireworks.
    • Fireworks Displays
      Get a list of legal fireworks displays and their locations.
    • First Course NYC
      Learn about a paid apprenticeship program that provides participants with classroom and on-the-job training to become a line cook.
    • Flammable Liquid Disposal
      Learn how to get rid of flammable liquids.
    • Flea Markets
      Learn what licenses you need to sell at a flea market.
    • Floatable Trash in Waterway Boom or Net Containments
      Report trash in a waterway. Learn about reducing floatables and other trash in waterways.
    • Flood Insurance and Flood Risk Assessment
      Learn about flood insurance, including requirements, policy rate changes, and FEMA notification letters.
    • Flood Zones
      Learn about flood zone designations for specific properties.
    • Floor Varnish Safety
      Learn about how to use floor finishing products safely.
    • Flu Literature
      Get health bulletins, posters, and other materials about flu prevention.
    • Flu Shot and Prevention
      Get a flu shot or learn about other ways to prevent the flu.
    • Foam Ban
      Learn about the City's foam ban and report an establishment using or selling single-use foam products.
    • Food Allergy Poster
      Request a poster for a restaurant about protecting customers with food allergies.
    • Food and Nutrition for Seniors
      Apply for free food for qualifying people age 60 and older.
    • Food Cart Inspection Report
      Get a health inspection report for a mobile food vendor.
    • Food Cart Rules
      Learn about licensing, permits, and operating guidelines for food carts.
    • Food Cart Vendor License
      Apply for or renew a license to sell food from a pushcart or truck year-round.
    • Food Cart Vendor Permit
      Apply for or renew a permit to sell food from a pushcart or truck. Schedule a pre-permit inspection.
    • Food Delivery App Complaint
      Make a complaint about a food delivery app.
    • Food Establishment Permit
      Apply for or renew a permit to run a restaurant or other eatery.
    • Food for Women, Infants, and Children (WIC)
      Get healthy food, including baby formula, through WIC for eligible pregnant women, mothers, and young children.
    • Food Pantries and Soup Kitchens
      Find places where people in need can get free food.
    • Food Poisoning
      Report illness caused by food.
    • Food Protection Certificate Replacement
      Replace a food certificate or card or request status of a replacement request.
    • Food Protection Course
      Learn about food protection courses for owners and operators of restaurants and other food establishments.
    • Food Resources
      Get free food, including groceries and meals.
    • Food Safety Complaint
      Report an unsanitary restaurant, deli, grocery, market, cafeteria, bakery, or facility where food is made or stored.
    • Foreclosure Prevention
      Get referrals to free legal counseling and housing if you are a homeowner facing foreclosure.
    • Foster Care Agency Complaint
      Report a problem with a foster care agency.
    • Foster Child Assistance
      Get help for a foster child with building a supportive network, leadership skills, and self-confidence.
    • Foster Child Employment
      Request help with finding a job if you're a foster child.
    • Foul Odor from Unknown Source
      Call 911 to report a smell that's coming from an unknown source.
    • Freelance Worker and Hiring Party Assistance
      Get help for freelance workers and those who employ them.
    • Friendly Visiting Program for Older Adults
      Learn about a program that matches people age 60 and older with volunteers who will visit them at their homes.
    • Frozen Dessert Manufacturer Permit
      Apply for or renew a permit to use a frozen dessert machine.
    • Fruit and Vegetable License
      Get a license to sell fresh or frozen fruit or vegetables.
    • Fuel Burning Equipment Permit
      Get a required permit to install or rebuild fuel-burning equipment.
    • Fuel Oil Tank Installation Permit
      Get a permit to install a fuel oil tank.
    • Fuel Truck Inspection
      Get an inspection of fuel truck meters and air eliminator devices.
    • Funeral Director Complaint
      Make a complaint about a funeral director.
    • Funeral Financial Assistance
      Request financial assistance for funeral expenses.
    • Funeral Home Complaint
      Report a problem with a funeral home.
    • Funeral Planning Guide
      Learn about how to plan a funeral.
    • Furniture Store Complaint
      Make a complaint about a furniture or mattress store.
    • Gambling
      Call 911 to report illegal gambling.
    • Games of Chance Complaint
      Make a complaint about a business that hosts bingo, raffles, and other games of chance.
    • Games of Chance License
      Learn about the games of chance license.
    • Gaming Cafe Complaint
      Make a complaint about a business with three or more computers for playing games.
    • Gaming Cafe License
      The City no longer requires a license to operate a gaming cafe.
    • Gang Resistance Education and Training (GREAT)
      Learn about a program designed to help reduce gang activity.
    • Garage or Parking Lot License
      Apply for or renew a license to store five or more vehicles for a fee.
    • Garbage Truck Spill
      Report waste leaking or spilling from a garbage truck or trash that spilled onto the ground while being loaded into a truck.
    • Gas Company Complaint
      Report a problem with a gas company.
    • Gas Leak
      Call 911 to report a gas leak or any gas-related emergency or dangerous condition.
    • Gas Leak Notice
      Learn about a notice that building owners must provide to advise tenants of procedures to follow when a gas leak is suspected.
    • Gas Piping or Hookup Complaint
      Report an improper, illegal, defective, or unpermitted gas piping or hookup.
    • Gas Piping System Inspection Certification
      Learn about gas piping system inspection certification and Local Law 152 of 2016.
    • Gas Service and Billing
      Request to start, stop, or reconnect gas service. Get billing or meter information.
    • Gas Station Complaint
      Make a complaint about a gas station.
    • Gas Station Discharge Line Inspection
      Schedule an inspection of a gas station discharge line.
    • GED and Literacy
      Learn about the GED exam, including free classes and programs to help prepare.
    • Gender Pricing Complaint
      Report a retail service establishment that charges men and women different prices for the same service.
    • General Contractor Registration
      General contractors who build one-, two-, and three-family homes must register with the Department of Buildings (DOB) to obtain new building permits.
    • General Corporation Tax
      File and pay the tax for corporations that do business, employ capital, own or lease property, or have offices in NYC.
    • General Vendor Distributor License
      Apply for or renew a license to drive goods to a public space so they can be sold to a general vendor.
    • General Vendor License
      Apply for or renew a license to sell or lease goods or services in a public space that is not a store.
    • GetCoveredNYC Health Insurance Application Assistance
      Get information about free in-person enrollment assistance to find a health insurance plan.
    • Gifted and Talented Program
      Learn about public school programs for gifted students.
    • Golf Courses
      Learn about public golf courses.
    • Good Cause Eviction
      Learn about Good Cause Eviction protections for tenants of market-rate (unregulated) homes in New York City.
    • Good Choice Healthy Food Program for Distributors
      Get help for food distributors to promote healthier products.
    • Goods or Services Delivery Complaint
      Report a business that fails to deliver goods or services.
    • Governor
      Learn how to contact New York State Governor Kathy Hochul or her staff.
    • Governors Island
      Learn about tours and events on Governors Island in New York Harbor.
    • Gowanus Canal Construction Project
      Learn about Gowanus Canal Construction Project. Report excessive or after hours construction noise.
    • Gracie Mansion Tour
      Request a tour of Gracie Mansion.
    • Graffiti
      Report graffiti. Learn about what your options are when someone else reports graffiti on your building.
    • Green Cart Permit
      Learn about permits for mobile food carts that sell fresh produce in neighborhoods where healthy food is scarce.
    • Green Cart Rules
      Learn about the rules for running a mobile fruit and vegetable cart.
    • Green Energy Training
      Learn about training courses that teach how to make buildings more energy efficient.
    • Green Thumb Garden Program
      Learn about the City's gardening program.
    • Greenmarkets and Farmers Markets
      Find a greenmarket or farmers market and learn about available coupons.
    • Greenstreets Program
      Learn about the Greenstreets program.
    • Gridlock Alert Days
      Find out when heavy traffic is expected in Manhattan.
    • Grocery Store Sale Requirements
      Learn about legal requirements and rights for grocery store owners and employees after the store is sold.
    • Groundwater Discharge Permit
      Apply for a permit required to discharge groundwater into the City's sewer system.
    • Group Meals for Older Adults
      Find places where group breakfast and lunch is served for people age 60 and older.
    • Grow a Small Business
      Learn about FastTrac GrowthVenture, a program that helps business owners develop the skills needed to manage and grow their business.
    • Growing Up NYC
      Learn about a website with information on programs, resources, and activities for New York City children.
    • Guard Dog Registration
      Register a trained guard dog or report loss, theft, or transfer of ownership.
    • Gun Laws
      Learn about requirements for firearm licenses or permits for people traveling to New York.
    • Gun Permit
      Request or renew a firearms permit.
    • Gun Tip
      Report the sale or possession of an illegal gun.
    • Gunshot
      Call 911 to report gunfire.
    • Gym or Health Spa Membership Complaint
      Report a problem with a gym or health spa membership.
    • Gynecologist
      Get gynecology services.
    • Hansen's Disease
      Request testing and treatment for Hansen's Disease, also known as leprosy.
    • Harassment
      Call 911 to report any type of harassment, including sexual harassment, cat calling, and voyeurism.
    • Hart Island Cemetery
      Learn about New York City's public cemetery.
    • HASA Broker Fee Assistance
      Learn about the fee payment policy for brokers.
    • Hate Crime
      Call 911 to report a hate crime.
    • Hazard Analysis Critical Control Point Plan
      Learn whether your food establishment needs a Hazard Analysis Critical Control Point Plan and how to create one.
    • Hazardous Material Inspection
      Schedule an inspection of a hazardous materials storage container.
    • Hazardous Materials
      Learn about hazardous materials and how to dispose them.
    • HCR NYC 2021 Section 8 Waitlist Status
      The New York State Homes and Community Renewal (HCR) 2021 NYC Section 8 waitlist is closed. Applicants can check status or update contact info.
    • Head Start
      Learn about Head Start, which provides activities and educational programs for children ages three and four.
    • Health Academy Registration Assistance
      Get help with the Health Academy Registration System.
    • Health and Mental Hygiene Literature
      Get bulletins, posters, and other materials on personal and public health topics.
    • Health Care for Formerly Incarcerated People
      Request health care coordination and services for incarcerated people leaving jail or prison and their families.
    • Health Care Provider Assistance
      Get help if you're a doctor or health care professional.
    • Health Care Proxy
      Get the form and guidelines for appointing someone to legally make healthcare decisions for you if you can't do it yourself.
    • Health Code Public Hearings
      Learn about commenting on proposals to changes in the Health Code or attend public hearings.
    • Health Department Online Licensing
      Get technical assistance or PINs for Health Department online licenses and permits.
    • Health Department Violation Correction
      Learn how to correct a violation issued by the Department of Health and Mental Hygiene (DOHMH).
    • Health Insurance
      Learn about public health insurance programs and services for adults, children, seniors, and people with disabilities.
    • Health Insurance for Children
      Learn about health and dental insurance for children under the age of 19, and services from the New York City Early Intervention Program.
    • Health Insurance for People with Disabilities
      Learn about insurance coverage, financial assistance programs, and benefits for people with disabilities.
    • Health Insurance for Seniors
      Get help with understanding Medicare, Medicaid, and comparing plan choices.
    • Health Passport
      Learn about keeping a personal health record.
    • Health Research Training Program
      Learn about the Health Research Training Program (HRTP) internship program.
    • Health Screenings
      Get locations, hours, and contact information for a clinic to get a low cost health screening for diabetes, heart disease, and other chronic diseases.
    • Health Services for Women
      Get a mammogram, prenatal care, preventative care, or health screenings for women.
    • Health Survey 50
      Learn about the City's Health Survey 50.
    • Healthy Homes
      Learn about reducing health hazards at home.
    • HEAP Clean and Tune Benefit
      Learn more about the HEAP Clean and Tune benefit.
    • HEAP Cooling Assistance
      Apply for HEAP Cooling Assistance to see if you qualify for an air conditioner or fan.
    • HEAP Emergency Benefit
      Learn more about the HEAP Emergency Benefit.
    • HEAP Energy Assistance
      Get help with HEAP, paying for heat, utilities, and boiler repairs for low-income households and public assistance recipients.
    • HEAP Heating Equipment Repair or Replacement (HERR) Benefit
      Learn more about the Heating Equipment Repair or Replacement Benefit.
    • Heat Complaint in a Commercial Building
      Report a heat problem in a commercial or public school building.
    • Heat or Hot Water Complaint in a Residential Building
      Report a problem with heat or hot water in a residential building.
    • Heating Company Complaint
      Report a problem with a heating company.
    • Heating or Ventilation System Permit
      Apply for a permit to install or alter a heating or ventilation system.
    • Hepatitis
      Get tested, vaccinated, or treated for hepatitis.
    • High Blood Pressure
      Learn about blood pressure health and where to get free blood pressure testing.
    • High School Enrollment
      Learn about enrollment for high school students.
    • High School Work-Based Learning
      Request help with job opportunities for high school juniors and seniors.
    • Higher Education Complaint
      Make a complaint about a school of higher education.
    • Highway Fence Complaint
      Report a problem with a fence on a highway.
    • Highway Flooding
      Report a large amount of water on a highway.
    • Highway Plate Complaint
      Report a shifted, missing, or broken steel plate on a highway.
    • Highway Resurfacing Request
      Report a segment of a New York City highway in need of paving.
    • Highway Sign Complaint
      Report a highway sign is blocked, damaged, dangling, missing, or inaccurate or an overhead electronic sign that is damaged or inaccurate.
    • Hiring Services
      Learn about resources that help businesses hire qualified workers.
    • Historic Birth, Death, or Marriage Record
      Request birth certificates from before 1910, death certificates from before 1949, or marriage records from before 1950.
    • Historical Societies
      Learn about historical societies.
    • HIV and AIDS Report
      Get a copy of the NYC Commission on HIV and AIDS Report.
    • HIV and AIDS Services
      Get help for people with HIV or AIDS.
    • HIV Prevention
      Learn about medicines that can help prevent HIV.
    • HIV Test and Treatment
      Get HIV and AIDS counseling, testing, and treatment services.
    • Hoisting and Rigging Permit
      Apply for a permit for hoisting and rigging.
    • Hoisting Machine Operator License
      Apply for the license to operate a hoisting machine.
    • Holiday Shopping Tips
      Get consumer tips for smart holiday shopping.
    • Home Care
      Get in-home care for Medicaid recipients, seniors, and others.
    • Home Care Complaint
      Report a problem with home care services.
    • Home Delivered Meals for Older Adults
      Schedule, cancel, or report a problem with home delivery of meals for people age 60 and older.
    • Home Heating Oil Company Complaint
      Report a home heating oil business that imposes illegal credit terms, issues an improper contract or receipt, or shortchanges the amount of oil dispensed.
    • Home Improvement Contractor Complaint
      Make a complaint about a home improvement contractor working on residential property.
    • Home Improvement Contractor License
      Apply for or renew a license to do construction or repair work at residences.
    • Home Improvement Contractor License Check
      Find out if a contractor is licensed by the Department of Consumer Affairs.
    • Home Improvement Permit
      Learn what kind of building construction projects and alterations require permits.
    • Home Improvement Salesperson License
      The City no longer requires a home improvement salesperson license.
    • Home Improvement Tips
      Get tips for working with home improvement contractors.
    • Home Instruction and Schooling
      Find out if a student qualifies for medically necessary instruction at home or apply to educate a child at home.
    • Home Ownership
      Learn about becoming a New York City homeowner.
    • Home Repair Assistance for Seniors
      Learn about free home repair for a low-income or moderate-income senior age 60 and older.
    • Home Support Unit
      Learn how landlords, brokers, and property managers can lease vacant apartments to qualified New Yorkers receiving rental assistance.
    • HOME Tenant-Based Rental Assistance Program (TBRA)
      Get help for current HOME TBRA tenants, participants, and landlords.
    • Home Water Assistance Program
      Learn about a water and sewer bill program that offers a credit for certain low-income homeowners. Learn about pilot lead service line replacement program.
    • Homeless Assistance
      Get help for a homeless person.
    • Homeless Drop-In Centers
      Get hot meals, clothing, and social services for homeless people living on the streets.
    • Homeless Encampment
      Report a homeless encampment.
    • Homeless Outreach Population Estimate (HOPE)
      Volunteer to count New Yorkers living on the streets.
    • Homeless Person or Family Contact
      Contact a homeless adult or family in a shelter.
    • Homeless Shelter Aftercare
      Get help for people previously in homeless shelters to keep their permanent housing.
    • Homeless Shelter Complaint
      Make a complaint or comment about a homeless shelter.
    • Homeless Shelter Resident Assistance
      Get help for homeless people who is currently in the shelter system, including medical concerns.
    • Homeless Shelters
      Apply for homeless shelter intake.
    • Homeowner and Mortgage Relief Scams
      Learn about homeowner and mortgage relief scams.
    • Homeowner Help Desk
      Central Brooklyn, Southeast Queens, and North Bronx homeowners can get help with issues, including mortgage fraud or scams, unmet repairs, and foreclosure.
    • Homeowner Repair Grants and Loans
      Learn about home repair grant and loan programs.
    • Hookah Warning Signs
      Order warning signs for permitted non-tobacco hookah establishments.
    • Horse Drawn Cab Business Complaint
      Make a complaint about a horse drawn carriage driver or business.
    • Horse Drawn Cab Driver License
      Apply for or renew a license to drive a horse drawn cab that is for hire to passengers.
    • Horse Drawn Cab License
      Apply for or renew a license to own a horse drawn cab that is for hire to passengers.
    • Horse Drawn Carriage Handling Course
      Learn about courses for horse drawn carriage drivers.
    • Horse Race Admissions Tax
      Learn about the tax on the admission price of horse racing tickets.
    • Horse Racing License
      Apply for required horse race licenses.
    • Horse Stable Permit
      Apply for or renew a permit to run a horse stable.
    • Horseback Riding Trails
      Learn about horseback riding trails run by the City.
    • Hospital or Clinic Complaint
      Report a problem with a hospital or clinic in New York State.
    • Hospitals
      Get locations and contact information for public hospitals.
    • Hotel Complaint
      Report a contract or billing issue or undisclosed service disruption at a hotel.
    • Hotel Room Occupancy Tax
      Get help with the hotel room occupancy tax.
    • Housing Code Enforcement Notices for Residential Property Owners
      Learn about recent laws, rules, and programs that may affect residential property.
    • Housing Court for Tenants and Landlords
      Learn about assistance for landlords and tenants with ongoing disputes, including eviction.
    • Housing Information Classes
      HPD offers free informational classes on a variety of housing topics for tenants, homeowners, and property managers.
    • Housing Information Guide Notice
      A notice for property owners that must be posted in all residential properties with three or more units to inform tenants of the ABCs of Housing guide.
    • Housing Information Guide Notice Not Posted
      Report a residential building owner for not posting a Housing Information Guide Notice.
    • Housing Options for Older Adults
      Learn about housing options for people age 60 and older.
    • Housing Resources for People with Disabilities
      Learn about housing online resources, services, and benefits for people with disabilities.
    • Housing Rules for Owners and Tenants
      Get rules, regulations, and the ABCs of Housing guide for owners and renters of apartments in New York City.
    • Housing Used for Short-Term Rental (Vacation Rentals or Illegal Home-Sharing)
      Report a location that is being used as a hotel, for vacation rentals, or for rentals of fewer than 30 days.
    • HOV Lanes
      Learn about traffic lanes designated for buses and passenger vehicles with multiple people.
    • Hoverboard
      Report the use of a hoverboard, which is a motorized self-balancing scooter.
    • HPD Code Enforcement Borough Service Centers
      HPD Code Enforcement Borough Centers information by phone and in person for violations, complaints, property registrations. HPD Building Information online
    • HPD Section 8
      Learn about the Department of Housing Preservation and Development (HPD) Section 8 Program, also known as the Housing Choice Voucher (HCV) program.
    • HPD Section 8 for Property Owners
      Get help for property owners who rent or want to rent to Section 8 clients.
    • HPD Section 8 for Tenants
      Get help for tenants already receiving Section 8 assistance from the Department of Housing Preservation and Development.
    • HPD Section 8 Fraud
      Report tenant or landlord fraud in the HPD Section 8 program.
    • HPD Section 8 Housing Quality Standards (HQS) Inspections
      Learn about Housing Quality Inspections for HPD Section 8.
    • HPD Test
      HPD Test
    • HPD Violation Removal for Property Owners
      Correct or clear a violation from the Department of Housing Preservation and Development.
    • HRA Rental Assistance Programs for Landlords
      Get help with City rental assistance programs, including apartment registration, tenant disputes, and payment issues.
    • HRA Test
      HRA Test
    • HUD-Owned Buildings
      Learn about residential buildings that are offered for sale to the public by the Department of Housing and Urban Development.
    • Human Papillomavirus (HPV)
      Get a human papillomavirus (HPV) health bulletin.
    • Human Rights Outreach
      Learn about Commission on Human Rights public programs and published materials.
    • Human Trafficking
      Report the recruiting, transporting, selling, or buying of people to exploit them. Get support and social services for victims.
    • Hunting and Fishing License
      Apply to the NY State Department of Environmental Conservation for a hunting or fishing license.
    • Hurricane Evacuation
      Learn what to do when the Mayor issues an evacuation order for those living in hurricane evacuation zones.
    • Hurricane Preparedness
      Learn about hurricane preparation and find out if you are in an evacuation zone.
    • Hurricane Sandy Property Tax Relief
      Get long-term property tax relief for property damaged by Hurricane Sandy.
    • Hurricane Sandy Recovery
      Learn about Hurricane Sandy Recovery programs and requirements.
    • Ice Skating Rinks
      Find a public ice skating rink.
    • Identity Theft
      Report identify theft or get tips for consumers and businesses about preventing it.
    • Idling Vehicle
      Report a vehicle parked with its engine running for more than three minutes. Learn how to file a Citizen's Air Complaint.
    • IDNYC Benefits
      Learn about the benefits of having an IDNYC card.
    • IDNYC Card Corrections, Changes, and Lost Cards
      Get help with updating IDNYC card information or replacing a lost or damaged card.
    • IDNYC Complaints, Status, and Questions
      Get information about IDNYC issues, status of an application, and their Mobile Enrollment Center.
    • IDNYC Documents Required to Apply
      Get information about required documents to prove identity and New York City residency when applying for IDNYC.
    • IDNYC Municipal ID Card
      Learn about and apply for the New York City's IDNYC municipal identification card for people who live in one of the 5 boroughs of New York City.
    • Illegal Animal
      Report a person selling or keeping a wild or illegal animal as a pet.
    • Illegal Dumping
      Report past or chronic dumping on public property.
    • Illegal Eviction or Lockout
      Call 911 to report an eviction that was not performed by a NYC Marshal or Sheriff.
    • Illegal Parking
      Report a non-emergency vehicle parked illegally on public property, improper parking permit use, or overnight commercial parking on residential street.
    • Immigrant Assistance
      Learn about services and benefits available to immigrants.
    • Immigrant Business Services
      Learn about free services for immigrant business owners in multiple languages.
    • Immigrant Fraud
      Report individuals or businesses that target and exploit immigrants through fraudulent schemes or scams.
    • Immigration and Citizenship
      Learn about immigration and citizenship applications, resources, and services, including ActionNYC immigration legal help.
    • Immigration and Customs Enforcement (ICE) Raids
      Learn about your rights as an immigrant and assistance in dealing with ICE.
    • Immigration or Naturalization Record
      Get a record of immigration for the years between 1820 and 1982. Get a record of naturalization (citizenship) for the years between 1800 and 1959.
    • Immigration Service Provider Complaint
      Make a complaint about a business that provides immigration services.
    • Immigration Service Provider Consumer Guide
      Get a consumer guide that describes what an immigration service business can and cannot do.
    • Immunization Record
      Get a copy of an immunization record.
    • In Rem Foreclosure
      Learn about the In Rem Foreclosure process for property.
    • Incarcerated Person Account
      Learn how to deposit money into an Incarcerated Person Fund Account.
    • Incarcerated Person Enrollment or Student Record
      Request enrollment in school on Rikers Island or get copies of a former incarcerated person's student records.
    • Incarcerated Person Item Delivery
      Learn how to mail or bring items to an incarcerated person.
    • Incarcerated Person Jail Release Services
      Get social services and health care for recently-released incarcerated people.
    • Incarcerated Person Location and Information
      Learn about an incarcerated person's location, ID numbers, charges, court date, bail, mailing address, and release date.
    • Incarcerated Person Medical Concern
      Get medical attention for an incarcerated person in Department of Correction custody.
    • Incarcerated Person Notification or Visit for Family Illness or Death
      Request permission for an incarcerated person to attend a family emergency or notify an incarcerated person that a family member died or is seriously ill.
    • Incarcerated Person Property Pickup
      Learn how to pick up personal items or money at a Department of Corrections facility. Schedule a property pickup appointment for an incarcerated person.
    • Incarcerated Person Visit
      Learn about visiting an incarcerated person, including visitor rules, visiting schedule, travel directions, and the Rikers Visit Bus.
    • Income Savings Program for Homeless Families
      Learn about the requirement for families to save money while living in a homeless shelter.
    • Income Savings Program for Homeless Individuals
      Learn about the requirement for single adults to save money while living in a homeless shelter.
    • Independent Living Centers
      Learn about centers that offer services for people with disabilities.
    • Indoor Air Quality
      Report a problem with indoor air quality and learn how to improve air quality in your home.
    • Industrial and Manufacturing Business Assistance
      Get help starting, running, or growing an industrial or manufacturing business.
    • Industrial Laundry Delivery License
      Apply for or renew a license to transport laundry between commercial clients and industrial laundries.
    • Industrial Laundry License
      Apply for or renew a license to give laundry services to commercial clients or if your laundry facility is maintained in a commercial establishment.
    • Industrial Waste Discharge Permit
      Apply for a permit required to legally discharge industrial waste into public sewers.
    • Industrial Work or Air Pollution Control Equipment Permit or Certificate
      Apply for a required permit for the legal installation or registration of air pollution control equipment.
    • Injured or Sick Animal
      Get help for an injured or sick animal.
    • Insurance Complaint
      Make a complaint about a health, car, home, life, or property insurance company.
    • Intercity Bus Permit
      Apply for a permit to operate an intercity bus.
    • Interim Flood Protection Measures Program
      Learn about the program to protect critical facilities, infrastructure, and low-lying areas throughout the city from flooding caused by a hurricane.
    • International Affairs Community Assistance
      Get help for diplomats, consular officers, United Nations staff members, City Agencies, government officials, and international businesses.
    • Internet Scam Guide
      Get consumer information on how to avoid internet scams.
    • Internet Service or Online Business Complaint
      Report a problem with an online business or online service that wasn't delivered.
    • Internship
      Learn about internship programs and opportunities.
    • Invasive Plant Species
      Learn about and report invasive plant species.
    • Invite the Mayor to an Event
      Learn about how to invite the Mayor to an event.
    • IRS Impersonation
      Report someone impersonating an IRS employee.
    • Jail System Complaint
      Report a problem with the New York City jail system, including threats to incarcerated people.
    • Janitor or Super Not Available
      Report a residential building's janitor or super who is not available.
    • Jeweler Complaint
      Report a problem with a jeweler.
    • Job Corps
      Learn about the Federal Job Corps program.
    • Job Placement and Training for NYCHA Residents
      Request education, training, and job placement assistance if you're a NYCHA resident.
    • Job Training
      Learn about job training programs for in-demand occupations.
    • Job Training and Placement for Foreign-Born New Yorkers
      Get help for foreign-born jobseekers with training, finding public benefits, and job placement.
    • Job Training and Placement for Older Adults
      Learn about employment programs for older adults.
    • Job Training and Placement for Veterans
      Help for veterans and their spouses with job search, resumes, interviews, training and job placement.
    • Job Training Grants for Businesses
      Learn about grants to help businesses with employee training.
    • Job Training Grants for Workers
      Learn about Individual Training Grants that help pay for tuition, registration, testing, and books for in-demand training programs.
    • Judge Complaint
      Report misconduct by a judge.
    • Jury Duty
      Learn about City, State, and Federal jury duty.
    • Juvenile Detention
      Learn about or make a complaint about juvenile detention programs and centers.
    • Juvenile Fire Setters Intervention
      Learn about a program designed to identify at-risk children who have an unusual interest in fire.
    • Juvenile Probation Supervision
      Get information for and about young people who have been placed on probation.
    • K2 (Synthetic Cannabinoids)
      Learn about K2 and its health risks.
    • Kindergarten Enrollment
      Learn about enrolling in a public school kindergarten program.
    • Know Before You Enroll Tips
      Learn about consumer protection tips for adults considering a school or training program.
    • Know Your HIV Status Health Bulletin
      Get the Stop HIV in NYC: Know Your HIV Status" health bulletin.
    • Know Your Zone
      Find out if you're in one of the City's hurricane evacuation zones.
    • Konekte avèk NYC311 an Kreyòl Ayisyen
      Konekte avèk NYC311 an Kreyòl Ayisyen
    • Labor Law
      Learn about the rules that apply to workers and employers and report unfair or illegal practices.
    • Land Use and Development Appeal
      Appeal land use and construction laws for a specific site or project regulated by the Board of Standards and Appeals.
    • Landmark Application
      Apply to make a historic building or site a landmark.
    • Landmark Building Alteration Permit
      Apply for a permit to repair and alter a landmark building or site.
    • Landmark Building Complaint
      Report the alteration of landmark buildings without permission.
    • Landmark Building Restoration Grant
      Learn about funding to restore landmark buildings.
    • Landmarks
      Learn about New York City landmarks and historic sites.
    • Landscaper Waste Requirements
      Learn about yard waste disposal rules for landscapers.
    • Laundromat Complaint
      Make a complaint about a self-service laundromat or a business that washes clothes.
    • Layaway Complaint
      Report a business that does not provide the terms of a layaway plan.
    • Lead in Drinking Water
      Get a kit to test drinking water for high levels of lead and tips to reduce lead exposure.
    • Lead Law
      Learn about the lead law and get a copy of the Childhood Lead Prevention Act.
    • Lead Paint
      Report lead paint, peeling paint, or lead dust due to construction. The City will send an inspector where applicable.
    • Lead Paint Repair Grant
      Learn about financial assistance to make lead paint repairs.
    • Lead Safety
      Learn about lead poisoning, lead poisoning prevention, and lead paint repair.
    • Lead Safety for Landlords and Construction Professionals
      Learn about safe lead paint work practices for landlords and construction professionals.
    • Lead Service Line Replacement Program
      Learn about program to replace water service lines made of lead or galvanized steel at no cost to eligible homeowners in the Bronx.
    • Leaf and Yard Waste Disposal
      Learn how to get rid of leaves, grass clippings, and small twigs.
    • Learn & Earn Program
      Get help for high school juniors and seniors with graduating and preparing for employment, college, or both.
    • Learning Disabilities
      Get health information and treatment referrals for adults and children with learning disabilities.
    • Lease or Buy City Property
      Learn about renting or purchasing City-owned property for private use.
    • Legal Assistance
      Get a lawyer referral, free legal services, and answers to questions about the law and courts. Connect with Tenant Helpline for advice and assistance.
    • Legal Assistance and Inquiries for Older Adults
      Learn about legal service providers that provide free legal assistance specifically for seniors.
    • Legionnaires Disease
      Learn about Legionnaires' disease or Legionellosis, a type of pneumonia.
    • Leptospirosis
      Learn about Leptospirosis, a bacterial disease associated with rat urine.
    • Letter Carrier Alert Program
      Report from a Post Office worker of accumulated mail in a senior or disabled person's mailbox.
    • Letter of Incarceration
      Request jail release or discharge papers for former or current incarcerated people to document the time in jail.
    • Lewd Act
      Call 911 to report a lewd act done in public or where others are forced to see it.
    • LGBTQ Runaway and Homeless Youth Report
      Request for the report by the Commission for Lesbian, Gay, Bisexual, Transgender and Questioning Youth.
    • LGBTQ Services and Resources
      Learn about services and resources for lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ) individuals, parents, and youth.
    • Libraries
      Find a public library.
    • Licensed Home Improvement Contractor Bumper Sticker
      Request a bumper sticker for home improvement contractors with valid licenses only.
    • Lien Sale
      Learn about tax liens placed on properties for unpaid property taxes, water and sewer bills, and other charges and how to avoid the lien sale.
    • Lifeguard Complaint
      Make a complaint about a lifeguard.
    • Lifestyle Medicine Program
      Learn about the Lifestyle Medicine Program.
    • Light from Parking Lot Complaint
      Report bright lights from a parking lot shining into an apartment or building. The City does not accept complaints about bright lights from residences.
    • LinkNYC
      Learn about LinkNYC or report a problem with a LinkNYC kiosk.
    • Liquor License Tax
      Learn about the Retail Beer, Wine and Liquor License Tax.
    • Lithium-Ion Battery Safety
      Learn the guidelines for storing, charging, and getting rid of lithium-ion batteries. Report someone not following guidelines or counterfeit batteries.
    • Litter Basket Complaint or Request
      Report a public trash can that is missing, overflowing, or being misused. Suggest a location for a new or replacement public litter basket.
    • Littering
      Report a location that is the target of chronic littering.
    • Lobbyist Registration
      Register as a lobbyist.
    • Locally Based Enterprises (LBE) Program
      Learn about a certification program for small construction and construction-related firms that want to do business with the City of New York.
    • LockerNYC Pilot
      Learn about a pilot program that allows New Yorkers to receive and send packages using secure lockers on public sidewalks.
    • Locksmith Apprentice License
      Apply for or renew a license to train to be a locksmith.
    • Locksmith Complaint
      Make a complaint about a person who repairs, installs, services, or inspects locks and similar devices.
    • Locksmith License
      Apply for or renew a license to repair or install locks.
    • Loft Complaint
      Get help with resolving disputes between loft tenants and owners.
    • Loft Law Application
      Apply for a building to become an Interim Multiple Dwelling.
    • Loft Law Enforcement
      Learn about enforcement of the loft law.
    • Long Island Rail Road
      Get information or make a complaint about the Long Island Rail Road (LIRR).
    • Loose Syringes
      Report loose syringes or needles on public property.
    • Lost Item in Sidewalk Grating
      The City does not retrieve items that have fallen into sidewalk gratings.
    • Lost Item in Trash
      Report an item lost in trash that has been collected by the Department of Sanitation.
    • Lost or Found Property
      Report lost or found property.
    • Lost or Seized Pet
      Get help for an owner whose pet is lost or has been seized by the police or the Animal Care Centers.
    • Love Your Block
      Learn about grants for community groups to beautify their neighborhoods.
    • Love Your Local Program
      Learn about a program that helps small businesses.
    • Made in New York Incentive Program
      Learn about the Made in New York Incentive Program for film and television productions.
    • Made In New York Production Assistant Program
      Get training for people who want to work full-time as a production assistant in New York City.
    • Make NYC Your Gym Health Bulletin
      Get a health bulletin which describes convenient ways to engage in low-cost fitness activities in New York City.
    • Mammogram
      Get locations of public hospitals or clinics offering mammograms and breast examinations.
    • Managed Care Complaint
      Report a problem with medical treatment received from managed care plans.
    • Manhattan Resident Parking Tax Exemption
      Learn about the tax exemption for Manhattan residents who rent long-term parking spaces.
    • Manhole Cover Complaint
      Report a missing, sunken, raised, damaged, noisy, or steaming manhole cover.
    • Manhole Flooding
      Report a manhole that is overflowing with water or sewage.
    • Manhole Installation Permit
      Learn about required permit for manhole installations.
    • Marijuana Use by a Minor
      Call 911 to report the use of marijuana by a minor under the age of 21.
    • Marinas
      Find a marina to dock and moor a boat.
    • Marriage Ceremony
      Learn about getting married at the City's Clerk Office.
    • Marriage in a Foreign Country
      Get a Certificate of Non-Impediment, which may be required to marry in a foreign country.
    • Marriage License
      Get a marriage license, which is required to get married in New York State.
    • Marriage Officiant Registration
      Register to perform marriage ceremonies in New York City.
    • Marriage Record
      Get a copy of a marriage record or make a correction.
    • Marriage Registration
      Get a marriage registration certificate, the official documentation of a wedding.
    • Material and Equipment Acceptance Application
      Get an application for material and equipment acceptance.
    • Mattress or Box Spring Disposal
      Learn how to get rid of a mattress or box spring.
    • Mayor
      Submit opinions and suggestions for the Mayor, including those about City government processes. Sign up for email or text updates from Mayor Adams.
    • Mayor's Management Report (MMR)
      Learn about City agency performance.
    • Measles
      Learn about measles and measles vaccination.
    • Mechanical Sprinkler or Standpipe Inspection
      Schedule an inspection of a mechanical sprinkler or standpipe.
    • Mediating Establishment and Neighbor Disputes (MEND) NYC
      Free mediation service dedicated to resolving quality of life disputes between restaurants, bars, and nightlife establishments and their neighbors.
    • Mediation
      Get free and confidential help to resolve a dispute.
    • Medicaid
      Get help with Medicaid, which is free health insurance coverage for eligible adults and children.
    • Medicaid Complaint
      Make a complaint about Medicaid.
    • Medical Alert Device for Older Adults
      The City does not provide recommendations for medical alert devices.
    • Medical Debt Relief
      Get general information about the NYC Medical Debt Relief Program for low-income New Yorkers.
    • Medical Device Complaint
      Report a problem with quality or danger of medical device or machine.
    • Medical Emergency
      Call 911 to report any type of medical or health related emergency.
    • Medical Facility Vital Event Registration
      Get forms used by medical facilities to register births, deaths, and terminations of pregnancy.
    • Medical Record
      Request a medical or health care record.
    • Medical Records for Currently or Formerly Incarcerated People
      Get medical records for currently or formerly City jail incarcerated people.
    • Medical Transportation for Medicaid Clients
      Learn about transportation to medical appointments for people who have Medicaid.
    • Medical Waste Disposal
      Learn how to get rid of medical waste, including syringes and lancets.
    • Medicare
      Learn about a health insurance program for seniors age 65 and over and people with disabilities. Get assistance with enrollment, coverage, and billing.
    • Medicare Fraud or Abuse
      Report possible Medicare fraud.
    • Meningitis
      Learn about invasive meningitis (meningococcal disease).
    • Mental Health Care for Formerly Incarcerated People
      Learn about mental health services for people released from City jail.
    • Mental Health Patient Not Following Treatment Plan
      Get help for mental health patients not following their treatment plans.
    • Mental Health Services for Older Adults
      Learn about mental health services for people age 60 and older.
    • Metal Detector Permit
      Apply for a permit to use a metal detector in specific parks and beaches in the City.
    • Metro-North Railroad
      Get information or make a complaint about the Metro-North Railroad.
    • Middle East Respiratory Syndrome (MERS)
      Learn about novel coronavirus associated with living in or traveling to the Middle East.
    • Middle School Enrollment
      Register for middle school or learn about the admissions process.
    • Military Discharge or Separation Documents
      Get military discharge or separation documents for a veteran.
    • Military Draft Registration
      Register to be eligible for the military draft, in case a draft becomes necessary.
    • Military Family Emergency Communication
      Learn about communication to and from families of active military personnel.
    • Missed Trash, Recycling, or Compost Collection
      Report waste that was not picked up on your collection day or at a scheduled appointment.
    • Missing Person
      Call 911 to report someone who may be missing, abducted, or kidnapped. Check if a missing person has been found.
    • Mitchell-Lama Housing
      Learn about renting or buying an apartment in a Mitchell-Lama building.
    • Mobile Recreation Van
      Learn about a program which provides recreation for public events hosting 50 or more children.
    • Mobility Management Guide
      Get a guide to accessible transportation services, programs, and resources for older adults and people with disabilities.
    • Mold Cleaning and Health Guidelines
      Learn about the health effects of being exposed to mold.
    • Mold Complaint
      Report mold in an apartment, loft, commercial, or abandoned building.
    • Money in Your Pocket Initiative
      Learn about the new initiative that helps New Yorkers screen for or learn about more than 70 city, state, and federal benefit programs.
    • Money Transmitter Complaint
      Report a problem with a licensed money transmitter business.
    • Monkeypox (Mpox)
      Get information about symptoms, prevention, and other health guidance for monkeypox (mpox).
    • Mortgage or Loan Company Complaint
      Report a problem with a mortgage or loan company.
    • Mosquitoes
      Learn about spraying schedules and preventing mosquitoes by getting rid of standing water. Report an unusual number of mosquitoes during Mosquito Season.
    • Motion Picture Projectionist License
      The City no longer requires a license to operate a motion picture projection machine.
    • Motor Vehicle Inspection License
      Apply for a license to inspect motor vehicles and related equipment.
    • Movie Theater Complaint
      Report a movie theater not using open captions or other problems.
    • Moving Company Complaint
      Report a problem with a moving company.
    • Multifamily Building Capital Improvement Loans
      Learn about loans for moderate or substantial rehabilitation of multifamily (3 units or larger) rental buildings.
    • Multi-Family Water Assistance Program (MWAP)
      Learn about a program that gives water and sewer bill credit to eligible HPD or HDC-assisted multifamily buildings.
    • Municipal Water Finance Authority
      Learn about the New York City Municipal Water Finance Authority.
    • Museums
      Learn about museums.
    • Musician or Performer Permit
      Apply for a permit to perform in subways, streets, parks, and ferry terminals.
    • MyCity
      Learn how New Yorkers can easily search, apply for, and track City services and benefits.
    • MyCity Business
      Get online help for starting and operating a business in New York City.
    • Nail Salon Odor
      Report a smell coming from a nail salon.
    • Naloxone Poster
      Order a poster of a person with their story of using Naloxone to save someone who was overdosing.
    • Name Change
      Learn how to change your legal name with the court.
    • National Gas Price Trends
      Learn about national trends in gas prices.
    • National Service Program
      Learn about National Service programs.
    • Naturally Occurring Retirement Community (NORC) Complaints
      Make a complaint about social services provided in a Naturally Occurring Retirement Community (NORC).
    • Nawiąż kontakt z NYC311 po polsku
      Nawiąż kontakt z NYC311 po polsku
    • Neighbor Odor
      The City does not accept complaints about body or cooking odor from a residence.
    • Neighborhood Area Maps
      Learn about Neighborhood Area Maps, also known as WalkNYC signs. Report a problem with a local neighborhood area map sign.
    • Neighborhood Challenge Innovation Grant
      Learn about a competitive grant competition for New York City Community Based Development Organizations (CBDOs).
    • New Family Home Visits
      Learn about a program that provides home visits from trained health workers to an expectant or new parent who has recently given birth.
    • New York City Counties
      Get the county names of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island.
    • New York City Housing and Vacancy Survey (NYCHVS)
      Learn about the 2023 NYC Housing and Vacancy Survey (NYCHVS) conducted by the US Census Bureau.
    • New York City Tourism + Conventions Business Membership
      Learn about the benefits of New York City Tourism + Conventions membership for businesses.
    • New York Mets
      Learn about the New York Mets, including schedule and ticket information.
    • New York Police Department (NYPD)
      Learn about the New York Police Department.
    • New York Police Department Youth Program
      Learn about the Youth Police Academy.
    • New York State DREAM Act
      Learn about a new state law that allows more people to access state financial aid.
    • New York State Professional or Business License or Permit
      Find out if you need a New York State license, permit or certification to perform your job and learn how to apply.
    • New York Waterway Ferry
      Learn about or report a problem with New York Waterway Ferry.
    • New York Yankees
      Get schedule, ticket, and stadium tour information for the New York Yankees and Staten Island Yankees.
    • Newborn Home Visit
      Learn about free home visits by health professionals to newborns and their parents.
    • Newspaper Box Complaint
      Report a problem with a newsrack.
    • Newsrack Registration
      Request for information and registration forms for newsrack owners or operators.
    • Newsstand Complaint
      Make a complaint about a booth that sells newspapers and magazines.
    • Newsstand License
      Apply for or renew a license to sell newspapers and magazines from a stand on a public sidewalk.
    • Newtown Creek
      Information about Newtown Creek Nature Walk and Visitor Center.
    • No Penalty Boiler Inspection
      DOB's free No Penalty Safety Inspection Program for boilers has ended for 2024.
    • No Penalty Deck and Porch Inspection
      Request a free deck and porch inspection for a property owner program has ended for 2024.
    • No Penalty Facade Inspection
      DOB's free No Penalty Safety Inspection Program for facades has ended for 2024.
    • No Penalty Private Elevator Safety Inspection
      DOB's free No Penalty Safety Inspection Program for private elevators, dumbwaiters, platform lift, and stairway chair lifts has ended for 2024.
    • No Penalty Retaining Wall Inspection
      Request a free retaining wall inspection for a property owner program has ended for 2024.
    • No Penalty Sign Inspection
      Request a free no-penalty sign inspection for a property owner program has ended for 2024..
    • No Smoking Sign
      Order a No Smoking and Electronic Cigarette Use sign.
    • No Water, Low Water Pressure, or Water Temperature Complaint
      Report no water, water pressure, or temperature problems.
    • Noise Code
      Learn about the noise code and current noise reduction projects.
    • Noise Complaints
      Learn how to report noise in New York City.
    • Noise from Air Conditioner or Ventilation Equipment
      Report noise from an air conditioner, ventilation equipment, or exhaust device.
    • Noise from Airplane
      Report noise from an airplane.
    • Noise from Alarm
      Report an alarm in progress or an alarm that goes off too often or for too long.
    • Noise from Bar, Club, or Restaurant
      Report noise, including music, coming from a bar, club, or restaurant.
    • Noise from Boat
      Report noise from a boat.
    • Noise from Construction
      Report noise from street or building construction, including jackhammer noise.
    • Noise from Dog or Other Animal
      Report noise from a dog or other domestic animals.
    • Noise from Factory
      Report noise from a factory, power plant, or other industrial facility.
    • Noise from Garbage Truck
      Report noise from a City-owned garbage truck or a private carter.
    • Noise from Helicopter
      Report noise from a helicopter.
    • Noise from House of Worship
      Report noise from inside a house of worship.
    • Noise from Ice Cream Truck
      Report music from an ice cream truck that isn't moving.
    • Noise from Intercity or Interstate Bus
      Report noise from an intercity or interstate bus.
    • Noise from Large Party or Crowd
      Call 911 to report a large, loud party that has potential for danger.
    • Noise from Lawn Equipment
      Report noise from lawn care equipment.
    • Noise from Neighbor
      Report a noisy neighbor.
    • Noise from Park
      Report noise from a park.
    • Noise from Store or Business
      Report noise from a store or commercial location.
    • Noise from Street or Sidewalk
      Report noise from the street or sidewalk.
    • Noise from Vehicle
      Report noise from a vehicle, including horn honking, engine idling, or loud music.
    • Noise Safety and Health
      Learn about noise and how to prevent noise-induced hearing loss.
    • Non-Driver ID Card
      Apply for, renew, replace, or update a non-driver photo ID card, also known as a New York State ID.
    • Non-Profit Assistance
      Get help with credit, funding, office space, tax credits, training and other assistance for non-profit organizations.
    • Non-Residential Building Maintenance Complaint
      Report a maintenance problem in a commercial or non-residential building.
    • Non-Retail Food Processing Establishment Permit
      Apply for or renew a permit to process, prepare, store, or pack food not given or sold directly to customers.
    • Non-Tobacco Hookah Permit
      Get a permit to serve non-tobacco hookah products.
    • Notary Public Tips
      Learn about the difference between a Notary Public and a Notario Publico.
    • Notify NYC
      Sign up to get messages about emergency events and important City services.
    • Nurse Licensing Exam Preparation for Immigrant Nurses
      Learn about a free training program that helps immigrant nurses prepare for and pass the nurse licensing exam.
    • Nurses for Pregnant People and Teens
      Request for a free nurse home visit or parenting education for a low-income, first-time pregnant person or teen.
    • Nursing Home Complaint
      Report a problem with a nursing home care.
    • Nursing Jobs
      Learn about nursing careers at public hospitals and health centers.
    • NY Connects Long Term Care
      Get information about choices for living at home or in a long term setting for seniors, and for children and adults with a disability.
    • NYC Accelerator
      Learn about the NYC Accelerator Program, which help building owners make energy and water efficiency improvements.
    • NYC Biotechnology Tax Credit
      Learn about the NYC Biotechnology Tax Credit and how to apply.
    • NYC Building Operator Training
      Learn about a free training for building operation and maintenance staff of small to mid-sized multifamily buildings.
    • NYC Business Express Service Team (BEST)
      Learn about an interagency initiative led by the Department of Small Business Services (SBS) to help businesses reopen and navigate City regulations.
    • NYC Care
      Learn about health care services for New Yorkers who cannot afford insurance or are not eligible for it.
    • NYC Community Health Survey
      Learn about the NYC Community Health Survey.
    • NYC CoolRoofs Job Training and Placement
      Learn about a program that provides training and pay to install cool roofs and low- or no-cost cool roof installation for eligible building owners.
    • NYC Ferry
      Get information about NYC Ferry, including routes, fares, and rules. Make a complaint or report a lost item.
    • NYC Food Standards
      Learn about the standards for food in New York City.
    • NYC Green Infrastructure Plan
      Learn about a multiagency effort to design, construct, and maintain sustainable green infrastructure practices, such as green roofs and rain gardens.
    • NYC OpenData
      Get public data from New York City agencies and other City organizations.
    • NYC Parks Stewardship Program
      Learn about how to volunteer to work on protecting, restoring and expanding New York City's green spaces.
    • NYC Radio and Television
      Get information or make a complaint about NYC Media Group's television and radio shows.
    • NYC Rent Guidelines Board Housing Report
      Get housing reports from the New York City Rent Guidelines Board.
    • NYC Schools Account
      Learn about the NYC Schools Account system.
    • NYC Secure Mobile App
      Get a free app to protect you from malicious cyber activity on mobile devices.
    • NYC Small Business Support Center
      Find a center offering support to start and run a small business.
    • NYC Visitor Information
      Get information for tourists and other visitors about New York City hotels, restaurants, attractions, and events.
    • NYC311
      Learn about 311, New York City's one-stop shop for government information and non-emergency services.
    • NYC311 Accounts
      Learn how to sign up for an online account to create and track NYC311 Service Requests. Get help with an account issue.
    • NYC311 App
      Get the NYC311 app for an iPhone, iPad, or Android.
    • NYC311 Content API
      Learn about the 311 Application Programming Interface (API).
    • NYC311 Language Access
      Learn how to connect with NYC311 in Arabic, Bengali, Chinese, French, Haitian Creole, Korean, Polish, Russian, Spanish, or Urdu.
    • NYCEM Test
      NYCEM Test
    • NYCHA Borough Management Office
      Get additional assistance if you are a New York City Housing Authority tenant.
    • NYCHA Community Service Requirement
      Get information about community service requirements for New York City Housing Authority residents.
    • NYCHA Emergency Transfer
      NYCHA Emergency Transfer information for victims of domestic violence, sexual abuse, or intimidation.
    • NYCHA Fees, Charges, and Parking
      Learn about NYCHA fees and charges for parking, appliances, and repairs. Find information for NYCHA parking lot reserved space or missing vehicle.
    • NYCHA Pet Policy
      Learn about NYCHA's pet policy. Report a person breaking the rules.
    • NYCHA Public Housing
      Apply for NYCHA public housing or check application status.
    • NYCHA Public Housing Maintenance Complaint
      Report a maintenance problem in a New York City Housing Authority apartment, building, or public space.
    • NYCHA Public Housing Section 8 for Landlords
      Get help for current NYCHA Section 8 landlords.
    • NYCHA Public Housing Section 8 Fraud
      Report tenant or landlord fraud in public housing or the NYCHA Section 8 program.
    • NYCHA Rent Payment
      Learn about the different ways to make NYCHA rent payments.
    • NYCHA Section 8 Waitlist
      Learn about the NYCHA Section 8 Program.
    • NYPD Test
      NYPD Test
    • NYSED Licensed Professional or Business
      Get information about any professional or business license from the New York State Education Department.
    • NYSED Licensed Professional or Business Complaint
      Report a problem with a professional or business licensed by New York State Education Department (NYSED) Office of Professions.
    • Oath of Office
      Learn about filing an Oath of Office.
    • Obscured License Plate Complaint
      Report a vehicle with a covered license plate.
    • Offensive Sexual Material
      Report obscene sexual material displayed at a newsstand or other public location.
    • Off-Hour Delivery Program
      Learn about the program that encourages delivery of goods in specific neighborhoods between 7 PM and 6 AM.
    • Oil Burning Equipment Installer Complaint
      Report a problem with a licensed oil burning equipment installer.
    • Oil Spill
      Report an automotive, heating, or industrial oil spill on a street or in a facility, apartment building, or private home.
    • Older Adult Center Complaint
      Report a problem with an older adult center.
    • Older Adult Centers
      Find older adult centers (also known as senior centers) with programs and services for New Yorkers ages 60 and older.
    • Older Adult-Kinship Caregiving Support
      Get referrals for support and services for family or friends caring for an older adult, or for older adults caring for a person of any age.
    • Older Adults Support
      Learn about services for older adults and their caregivers.
    • One Shot Deal (Emergency Cash Help)
      Learn about short term emergency financial assistance for people in need.
    • Online or Mail Order Complaint
      Report a problem with an online or mail-order business.
    • Open Flame Inspection
      Schedule an inspection for an open flame permit.
    • Open Streets
      Learn about the program that transforms streets into open public space for pedestrians, cyclists, and school activities.
    • Opioid Overdose Prevention
      Get information and referrals for preventing opiate overdose.
    • Opioid Overdose Prevention Poster
      Get an Opioid Overdose Prevention Poster.
    • Oral and Dental Health
      Learn how to prevent tooth decay and gum disease and get tips on keep your mouth healthy.
    • Order of Protection
      Learn about how to file an Order of Protection to limit the behavior of someone who harms or threatens another person.
    • Organized Crime
      Report organized crime.
    • Other Ways to Graduate High School
      Learn about alternate programs and opportunities available to help graduate high school.
    • OTI Test
      OTI Test
    • Outdoor Air Quality
      Learn about Air Quality Action Day health advisories and current AQI. Get tips to reduce and protect yourself from air pollution.
    • Outdoor Dining
      Learn about the permanent outdoor dining program that allows restaurants to add outdoor seating to sidewalks and streets.
    • Outdoor Dining Complaint
      Report a problem with an outdoor dining structure or a restaurant or bar offering outdoor dining without authorization.
    • Outdoor Learning
      Learn how schools and day care centers can use City streets, play yards, and parks for classes.
    • Out-of-School Youth Job Training and Placement
      Learn about employment programs and opportunities for out-of-school youth.
    • Overcharge
      Report a business charging more than the posted or advertised price.
    • Overdose
      Call 911 to report someone in very bad condition who needs immediate medical help.
    • Overgrown Grass or Weeds
      Report overgrown grass or weeds on public property.
    • Oxygen or Acetylene Tank Disposal
      Learn how to get rid of an oxygen or acetylene tank.
    • Paid Care Worker or Employer Assistance
      Get help for paid care workers and their employers.
    • Paid Safe and Sick Leave
      Learn about the Paid Safe and Sick Leave Law. Report an employer violating the law.
    • Panel for Educational Policy
      Learn about public meetings to discuss education policy.
    • Panhandling
      Report panhandling.
    • Paper License Plate Complaint
      Report the use or sale of unauthorized paper license plates, also known as ghost plates.
    • Parade or Sound Permit
      Apply for a parade or sound permit.
    • Parent Coordinator
      Contact a Parent Coordinator to report issues at your child's school.
    • Parentage Acknowledgment
      Get an Acknowledgment of Parentage Form.
    • Parenting Support
      Learn about support programs and resources for parents.
    • Park Art Vendor Rules
      Learn the rules for selling art, photography, reading material, or sculpture in City parks.
    • Park Event Permit
      Apply for a permit to hold an event in a City park or on a City beach.
    • Park Maintenance Complaint
      Report broken equipment, unclean conditions, or another maintenance problem in a City park, pool, recreation center, or greenway.
    • Parking Cards
      Get information or make a complaint about parking cards.
    • Parking Meter Complaint or Request
      Report a problem with a parking meter or request a refund. Request a new parking meter or removal or relocation of an existing parking meter.
    • Parking Meters
      Learn about metered parking.
    • Parking Permit
      Apply for a parking permit or get information and assistance.
    • Parking Signs and Rules
      Learn about parking regulations and find out the rules for a specific location.
    • Parking Space Request
      Request an authorized parking space on a City street.
    • Parking Ticket or Camera Violation Advocate
      Get help if you've been unable to resolve a parking or camera violation issue through the normal process.
    • Parking Ticket or Camera Violation Appeal
      Appeal a parking or camera violation hearing decision if you were found guilty.
    • Parking Ticket or Camera Violation Assistance
      Get help with a parking or camera violation payment, dispute, or status.
    • Parking Ticket or Camera Violation Clearance
      Learn what to do if your vehicle's registration has been suspended or put on hold because of unpaid parking or camera judgment debt.
    • Parking Ticket or Camera Violation Copy
      Get a copy of a parking ticket or bus lane, red light, or speed camera Notice of Liability (NOL).
    • Parking Ticket or Camera Violation Dispute
      Fight a parking ticket or camera violation.
    • Parking Ticket or Camera Violation Dispute for Businesses
      Fight parking tickets or camera violations issued to commercial vehicle owners or operators.
    • Parking Ticket or Camera Violation Payment
      Pay a parking ticket or camera violation.
    • Parking Ticket or Camera Violation Payment Plan
      Request an agreement to pay in installments if you owe parking or camera violation judgment debt.
    • Parking Ticket or Camera Violation Programs for Businesses
      Enroll in programs to help your business track and pay parking and camera violations.
    • Parking Ticket or Camera Violation Status
      Look up information about your parking or camera violations and get payment, dispute, and appeal status.
    • ParkNYC Parking Payment
      Pay for street parking using a mobile app or website.
    • Parks
      Learn about features, activities, and events in City, State, and national parks.
    • Parole
      Get parole information, report a parole violation, or make a complaint about a parole officer.
    • Partial Building Collapse in the Bronx
      Learn how those affected by the recent partial building collapse at 1915 Billingsley Terrace in the Bronx can get help.
    • Partners in Preparedness
      Learn about support available for organizations to prepare their employees, services, and facilities for emergencies.
    • Passports
      Apply for, renew, replace, or update a United States passport.
    • Paternity Test
      Get access to low-cost DNA testing provided by a state-certified lab to determine a child’s biological parents.
    • PATH Trains
      Get information or make a complaint about train service between Manhattan and New Jersey.
    • Pathogens Permit
      Apply for or renew a permit to have or grow living organisms that cause disease.
    • Pathway Home Program
      Learn about financial assistance to help homeless families move out of shelters and stay with family members or friends.
    • Pavement Marking Complaint or Request
      Report missing or faded pavement markings (also known as street line markings) on a street or highway. Request brand new pavement markings.
    • Pawnbroker Complaint
      Make a complaint about a business that sells pawned goods.
    • Pawnbroker License
      Apply for or renew a license to run a pawn shop.
    • Pay Phone Complaint
      Report a pay phone that is broken, damaged, dirty, or has graffiti.
    • Paycheck Plus Program
      Learn about how to claim a bonus for filing your taxes if you participate in the Paycheck Plus program.
    • Payday Loan Tips
      Get a mini-guide to payday loans, also called check loans.
    • Payment in Lieu of Taxes (PILOT) Program
      Learn about tax exempt financing for manufacturing, industrial, and not-for-profit corporations.
    • PCBs in Schools
      Learn about Polychlorinated Biphenyls (PCBs) in New York City public school buildings.
    • Pedestrian Bridges
      Learn about pedestrian bridges in New York City.
    • Pedestrian Plazas
      Report a public pedestrian plaza that needs maintenance.
    • Pedestrian Ramp Complaint
      Report a damaged pedestrian ramp.
    • Pedestrian Ramp Request
      Request the installation of a new pedestrian ramp.
    • Pedestrian Safety
      Get data about traffic incidents, learn how City works to make streets safer for pedestrians, and request safety improvements.
    • Pedestrian Signal Complaint or Request
      Report a problem with an existing pedestrian (Walk/Don't Walk) signal. Request a new Accessible Pedestrian Signal.
    • Pedicab Business License
      Apply for or renew a license for a business to operate pedicabs for hire to passengers.
    • Pedicab Business or Driver Complaint
      Make a complaint about a business or driver operating pedicabs.
    • Pedicab Driver License
      Apply for or renew a license to drive a pedicab for hire to passengers.
    • Pedicab Timer Inspection
      Schedule an inspection of a timer used by pedicab drivers to determine fares.
    • People with Disabilities Services
      Learn about resources, referrals, and information about programs for people with disabilities.
    • Personal Property Tax Exemption Appeal
      Appeal the denial, removal, or reduction of a property tax exemption.
    • Pest Complaint
      Report mice, bed bugs, fleas, flies, or roaches in an apartment or in a public area of a residential building.
    • Pest Control Guidance
      Learn about controlling rats, mice, and bugs and pest control training for the public and professionals.
    • Pesticide Application Without Notice
      Report someone using a pesticide without warning occupants or neighbors in advance.
    • Pet Grooming Permit
      Apply for or renew a permit to groom pets.
    • Pet Kennel Permit
      Apply for or renew a permit to provide pet boarding.
    • Pet Spaying or Neutering
      Learn about spay-neutering services for cats and dogs.
    • Pet Store Complaint
      Report a problem with a pet store.
    • Pet Store Permit
      Apply for or renew a permit to sell pets.
    • Pet Training Business Permit
      Apply for or renew a permit to train pets.
    • Pet Vaccination
      Learn about vaccination for dogs and cats.
    • Petting Zoo Permit
      Apply for a permit to operate a petting zoo.
    • Pharmacist Complaint
      Report professional misconduct by a pharmacist.
    • Pharmacy Without Naloxone
      Give feedback about a pharmacy you visited to get naloxone or general comments about access to naloxone.
    • Phone Card Complaint
      Report a problem with a pre-paid phone card.
    • Phone Complaint
      Report a problem with phone service, billing, or provider.
    • Pigeon Droppings Health Effects
      Learn about the potential health hazards of pigeon droppings and how to clean them up properly.
    • Pigeon Droppings or Odor
      Report unsanitary conditions caused by pigeons.
    • Pigeon Trapping
      Report someone trapping pigeons without a permit.
    • Place of Assembly Complaint
      Report an establishment that does not have a Place of Assembly permit posted.
    • Place of Assembly Inspection
      Schedule an inspection for a public assembly or temporary public assembly permit.
    • Place of Assembly Permit
      Apply for a permit for 75 or more people to gather indoors or 200 or more outdoors.
    • Planned Water Shutdowns
      Get a list of scheduled water main shutdowns and water disruptions.
    • Plastic Bag Ban and Paper Bag Fee
      Learn about the ban on plastic carryout bags and fee for paper bags.
    • Plastic Bag Recycling
      Learn about or report a violation of the Plastic Bag Recycling Law.
    • Plastic Straw Rules
      Learn about rules for plastic straws, splash sticks, or stirrers at food establishments. Report a food establishment violating the rules.
    • Play Sure Kit
      Get a case to carry items that can help you practice safe sex.
    • Playgrounds
      Get locations of public playgrounds.
    • Plumber License
      Apply for a license to perform plumbing work.
    • Plumbing Complaint in a Commercial Building
      Report broken or leaking plumbing in a commercial building.
    • Plumbing Work Without Permit
      Report plumbing work done without a permit.
    • Plus One Accessory Dwelling Unit (ADU) Program
      Learn about HPD's program for up to 15 homeowners to build or convert Accessory Dwelling Units (ADUs) on their property.
    • Poison Control Center
      Get help for poison-related issues.
    • Poison Ivy
      Report poison ivy in a park or tree, on school property, or on private property.
    • Police Barricade Request
      Request to have police sawhorse, cement, or metal barricades set up or removed.
    • Police Officer Complaint
      Report unnecessary use of force, abuse of authority, discourtesy, or offensive language by a police officer. Report NYPD criminal activity or misconduct.
    • Police Officer for Private Duty
      Learn how to hire a police officer for private work.
    • Police Officer Impersonation
      Call 911 to report someone impersonating a police officer.
    • Police Precincts and PSAs
      Find a precinct or police service area (PSA) for a specific address. Get precinct and PSA locations and contact information.
    • Police Report
      Get a copy of a police report for a crime or lost property.
    • Police Stops
      Request a Stop Report or the release of body camera footage by an NYPD police officer.
    • Polio
      Get information about symptoms, prevention, and other health guidance about polio.
    • Poll Site or Voting Equipment Complaint
      Report a problem with a poll site, voting machine, ballot, or poll worker.
    • Poll Worker Assistance
      Get help with pay checks, work assignments, and other issues.
    • Pool or Billiard Room Complaint
      Make a complaint about a business with pool, billiards, or pocket billiards.
    • Pool or Billiard Room License
      The City no longer requires a license to operate a pool or billiard room.
    • Pool or Sauna Complaint
      Make a complaint about pool or sauna maintenance, water quality, or safety equipment.
    • Pool, Sauna, Hot Tub, Steam Room, or Spray Ground Permit
      Apply for or renew a permit to construct and operate a pool, sauna, hot tub, steam room, or spray ground.
    • Port Authority Buses
      Learn about the Port Authority Bus Terminal and the George Washington Bus Station.
    • Portable Amusement Ride Relocation Inspection
      Schedule an inspection for a truck-mounted amusement ride when it relocates to another event, street fair, or block party.
    • Portable Fire Extinguisher Recognition
      Apply for portable fire extinguisher servicing.
    • Postal Service
      Get information or make a complaint about United States Postal Service (USPS) products and services.
    • Poster or Sticker Complaint
      Report signs, stickers, or decals posted on public property.
    • Pothole or Cave-In on Highway
      Report a pothole or cave-in on a highway.
    • Pothole or Cave-In on Street
      Report a pothole or cave-in on a street.
    • Power of Attorney for Department of Finance
      Authorize someone else to represent you in business tax matters with the Department of Finance.
    • Power Outage
      Report a power outage or blackout to a utility company. File a ConEd claim for food or medicine spoiled during a power outage.
    • Pregnancy Services Center Complaint
      Report a pregnancy services center that does not disclose required information about the services it offers.
    • Pregnancy Support
      Learn about programs and services for pregnant women, expectant fathers, and families.
    • Pregnancy Test
      Get a pregnancy test.
    • Pregnant Student Support
      Learn about educational options and maternity leave for pregnant public school students.
    • Pre-Kindergarten Enrollment
      Learn about pre-kindergarten enrollment.
    • Prenatal Care
      Get care during pregnancy to keep you and your baby healthy at a Health Department clinic.
    • Pre-Qualified Certified Public Accountants
      Get a list of CPAs who have been pre-qualified by the Comptroller's Office.
    • Prescription Discount Card
      Get discounts on prescription drugs.
    • Prescription Formula Preparation Permit
      Apply for or renew a permit to prepare prescription formula.
    • Prescription Preparedness
      Learn how to be prepared so you can get your medication during a disaster.
    • Press and Media Inquiries
      Learn how to contact a City agency if you are a member of the press or media.
    • Prevailing Wage Complaint
      Make a complaint to recover money if you were not paid the correct wages.
    • Price Not Posted or Inaccurate
      Report a business that doesn't post prices or posts inaccurate prices.
    • Private and Parochial Schools
      Get information about religious and private schools.
    • Private Carter Complaint
      Report a problem with a commercial waste disposal company.
    • Private Elevator or Escalator Inspector Complaint
      Report a problem with a licensed private elevator or escalator inspector.
    • Private Garage or Parking Lot Complaint
      Make a complaint about a privately-owned parking facility.
    • Private Sewer or Water Main Permit
      Apply for a permit to install a private water main, sewer, or drain.
    • Privately Owned Public Space (POPS) Complaint
      Report a privately owned public space (POPS) that is poorly maintained or not open to the public during posted hours.
    • Probation Restitution
      Learn about the conditions and enforcement of a probationer's restitution.
    • Probation Warrant Enforcement
      Learn about warrants issued to probationers who don't appear in court to answer allegations that they have violated their probation.
    • Process Server Complaint
      Make a complaint about a person or business that issues summonses or other court papers.
    • Process Server Individual License
      Apply for or renew a license to serve five or more processes in any one-year period.
    • Process Serving Agency License
      Apply for or renew a license to assign, distribute, or deliver process to another for actual service.
    • Procurement Technical Assistance Center (PTAC)
      Learn about free classes for small business owners who want to do business with the City.
    • Project Labor Agreement
      Learn about government building and construction contracts that require contractors to follow certain hiring rules.
    • Propane Tank Storage and Disposal
      Learn how to store or get rid of a propane tank.
    • Property Deed or Record
      Search for or get copies of property ownership records, such as deeds and mortgages. Get copies of tax maps.
    • Property Deed or Record Fraud
      Report deed fraud or learn how to prevent it.
    • Property Grade Change Complaint
      Report improper or unapproved changes to a property's grade, slope, or ground level.
    • Property Lot Size Change
      Request to combine or divide a lot or to amend a condo declaration.
    • Property Management and Maintenance Resources
      Learn about building management and maintenance resources for property owners, managing agents, superintendents, or contractors.
    • Property Market Value Review
      Challenge the City's assessment of your property's market value on your Notice of Property Value (NOPV).
    • Property or Vacant Land Description Update
      Request a correction of the property or vacant land data on your Notice of Property Value (NOPV).
    • Property Tax Benefits for Homeowners
      Learn about property tax exemptions, abatements, and credits for homeowners, including eligibility and types of benefit programs.
    • Property Tax Bill
      Learn about property tax bills and get copies and account information.
    • Property Tax Bill Assistance
      Get help with a property tax bill problem.
    • Property Tax Exemption Assistance
      Get help with SCHE, DHE, STAR, Veterans, Clergy, and Crime Victim homeowner exemptions.
    • Property Tax Exemption for Government-Owned Properties
      Learn about real estate tax exemptions for City, State, Federal, and foreign government-owned properties in New York City.
    • Property Tax Exemption for Non-Profits
      Apply for or renew property tax benefits for properties used for charitable, educational, medical, or religious purposes.
    • Property Tax Payment
      Pay a property tax bill.
    • Property Tax Payment Assistance
      Get help with a property tax payment problem.
    • Property Tax Payment Deferral
      Request an agreement to defer property tax and interest payments for homeowners experiencing hardship.
    • Property Tax Payment Plan
      Request an agreement to pay property tax debt in installments.
    • Property Tax Photograph
      Buy a photograph from 1940 or the mid-1980s of any property in the City.
    • Property Tax Rebate
      The deadline to apply for this one-time property tax rebate was March 15, 2023.
    • Property Value and Assessment
      Learn about a property's values, tax class, exemptions, and descriptions.
    • Property Value Appeal
      Appeal the assessed value, tax class, or exemption listed on your Notice of Property Value (NOPV).
    • Prospect Park
      Learn about the flagship park of Brooklyn.
    • Prostitution
      Call 911 to report prostitution.
    • Public Advocate
      Learn about and contact the elected official who reviews and investigates complaints about City services.
    • Public Assistance or Welfare
      Learn about or report a problem with public assistance, welfare, work requirements, and job center locations.
    • Public Assistance Rent Payment for Landlords
      Learn about rent payments for landlords who rent to public assistance clients.
    • Public Assistance Work Requirement, Job Training and Placement
      Learn about required employment activities for Public Assistance clients.
    • Public Assistance, SNAP, or Medicaid Fraud
      Report an individual or business committing welfare fraud.
    • Public Auction
      Learn about public auctions from the City and Police Department.
    • Public Auction Complaint
      Make a complaint about a business or person selling merchandise by public auction.
    • Public Benefit Fair Hearing
      Request an appeal for public assistance or child care assistance.
    • Public Charge Rule
      Learn about possible immigration effects of using public benefits.
    • Public Event Seating Complaint
      Report a ticket seller that does not provide seating information for an event.
    • Public Garages and Parking Lots
      Find a City-owned parking facility. Report problems with maintenance, cleanliness, lighting, or other conditions in City-owned parking facilities.
    • Public Health Vending Machines
      Access free health and wellness supplies in vending machines.
    • Public Improvement or Mechanic's Lien
      Learn how to file a notice of lien against a contractor if you haven't been paid for labor or materials for a City government construction project.
    • Public Official Threat
      Call 911 to report someone threatening a public official, building, facility, or government employee.
    • Public Recycling
      Learn about recycling in public spaces.
    • Public Recycling Bin Complaint
      Report an overflowing or misused public recycling bin.
    • Public Restrooms
      Find a public restroom.
    • Public Service Corps
      Learn about internships for college and graduate students.
    • Public Solicitation License
      Apply for a license to solicit donations for charitable purposes.
    • Public Urination or Defecation
      Report a person defecating or urinating in public.
    • Purchase a Street Sign
      Purchase a limited-edition commemorative New York City Street sign.
    • PUREsoil NYC
      Learn about a program that provides high quality soil for neighborhood projects and helps protect against climate change.
    • Quit Smoking or Vaping
      Get help to quit smoking or vaping.
    • Rabid Animal
      Report an animal that may have rabies, dead or alive.
    • Raccoon Control
      Learn how to humanely keep raccoons off your property and about the City's efforts to vaccinate them against rabies.
    • Raccoon Roundworm Infection
      Learn about raccoon roundworm infection and prevention.
    • Radiation
      Learn about the health effects of radiation, how to detect it, and what to do during a radiological emergency.
    • Radiation Equipment Permit
      Apply for or renew a permit to install radiation equipment.
    • Radioactive Materials Complaint
      Report radioactive material that is stored improperly or creating a risk of contamination.
    • Radioactive Materials License
      Apply for a license to use radioactive materials.
    • Rain Garden
      Learn about rain gardens that manage stormwater runoff from streets and sidewalks. Report a drainage or maintenance issue with a Rain Garden.
    • Rainfall Ready NYC
      Learn about the Department of Environmental Protection's (DEP) Rainfall Ready NYC action plan.
    • Range Hood or Micro Switch Inspection
      Schedule an inspection of a range hood or micro switch.
    • Rat or Mouse Complaint
      Report rats, mice, and conditions that might attract them.
    • Rat Poison Sign
      Learn about rat poison signs posted in neighborhoods.
    • Ready to Rent
      Get help with affordable housing applications.
    • Real Property Income and Expense (RPIE)
      Learn how to file the Real Property Income and Expense Statement for income-producing properties, including utilities.
    • Real Property Transfer Tax
      Learn about or get help filing the Real Property Transfer Tax.
    • Receipt Complaint
      Report a business that gives an incorrect or illegal receipt.
    • Reckless Driving
      Call 911 to report reckless or dangerous driving in progress.
    • Reclaim Property from NYPD
      Learn about how to get your property back if it is in NYPD custody.
    • Recreation Centers
      Find a recreation center and learn about activities and programs.
    • Recycling Rules
      Learn about materials that must be recycled and how to place them out for collection.
    • Recycling Theft
      Report theft of recyclable materials.
    • Red Light Camera Complaint
      Report a damaged or defective red light camera.
    • Red Light Cameras
      Learn about cameras that photograph vehicles running red lights.
    • Refrigeration Equipment Permit
      Apply for a permit to install refrigerator equipment.
    • Refund Policy Rules
      Learn the rules that businesses are required to follow for refunds, exchanges, and returns.
    • Relocation and Employment Assistance Program (REAP)
      Learn about tax incentives for businesses who move to certain areas of New York City.
    • Rent Freeze Program Assistance
      Get help with SCRIE or DRIE, including appeals, transfers, and rent and account updates.
    • Rent Freeze Program for Landlords
      Get help for landlords with the Senior Citizen Rent Increase Exemption (SCRIE) and Disabled Rent Increase Exemption (DRIE) programs.
    • Rent Freeze Program for Tenants with Disabilities
      Apply for rental assistance for people with disabilities living in rent-regulated apartments. Also known as DRIE.
    • Rent Freeze Program Renewal
      Renew the Senior Citizen Rent Increase Exemption (SCRIE) or Disability Rent Increase Exemption (DRIE).
    • Rent Increases
      Learn about rent increases for rent regulated or stabilized apartments and lofts.
    • Rent Regulated Apartments
      Recorded information about rent controlled and stabilized apartments for tenants and landlords.
    • Rent Security Deposits and Interest
      Get help to recover a rent security deposit or interest.
    • Residential Building Emergency Notices
      Get information about a temporary notice with emergency information that must be posted by building owners in the common area of the building.
    • Residential Building Owner Resources
      Get financial and management advice, loan referrals, and other resources for residential building owners.
    • Residential Construction Tax Benefit Programs
      Learn about benefits for owners and developers who build or improve residential units or properties.
    • Residential Rental Agency Complaint
      Report a problem with a residential rental agency.
    • Residential Sprinkler System Test
      Learn about sprinkler and standpipe system testing.
    • Residential Trash Rules
      Learn about the proper disposal of household trash.
    • Residential Waste Containerization
      Learn about plans, timelines, and rules for residential waste containerization, including the shared curbside container pilot program in Hamilton Heights.
    • Respiratory Syncytial Virus (RSV)
      Learn about respiratory syncytial virus (RSV), a common respiratory virus.
    • Restaurant Allergy Poster Complaint
      Report a missing, incorrect, or improperly displayed food establishment allergy poster.
    • Restaurant and Mobile Food Letter Grading
      Learn about letter grading for restaurants, food trucks and food carts. Report a missing, fake, or incorrect letter grade.
    • Restaurant Bathroom Rules
      Learn about public bathroom requirements for restaurants. Report no toilets for customers in a restaurant required to provide toilet facilities.
    • Restaurant Complaint
      Report a problem with a restaurant.
    • Restaurant CPR Rules
      Learn about CPR and equipment requirements for restaurants.
    • Restaurant Inspection
      Learn about restaurant inspection procedures.
    • Restaurant Odor
      Report a smell coming from a restaurant.
    • Retail and Restaurant Business Assistance
      Get a one-on-one consultation to help open, operate, and expand a retail or restaurant business.
    • Retail Laundry License
      The City no longer requires a Retail Laundry License.
    • Retail Store License
      The City does not require a license to operate a retail store.
    • Revocable Consent Application
      Get permission to install and maintain a structure affecting the street or sidewalk, such as a stoop, cellar door, large planter, or accessibility lift.
    • Rigger Complaint
      Make a complaint about a licensed rigger.
    • Rigger License
      Apply for a license to hoist materials and equipment.
    • Right Turn on Red in Staten Island
      Request a Right Turn on Red sign at a specific intersection in Staten Island.
    • Roof Tank Commercial Treatment Permit
      Apply for or renew a permit to treat or clean a building water tank.
    • Roof Tank Leak or Overflow
      Report a leaking or overflowing roof tank.
    • Rooftop Detention
      Learn about rooftop systems that temporarily store and slowly drain rainwater off a building's rooftop.
    • Roosevelt Island Tramway
      Learn about or report a problem with the Roosevelt Island Tramway.
    • Run for City Public Office
      Find out how to run for public office in New York City.
    • Runaway or Homeless Youth Shelter and Support
      Learn how young people can get shelter and services through Department of Youth and Community Development (DYCD). Submit a complaint or comment to DYCD.
    • Safe Construction for Tenants
      Report that safe construction or Tenant Protection Plan (TPP) information is not posted or distributed to tenants.
    • SafeLink Cell Phone Program
      Learn about free cell phone service from SafeLink Wireless.
    • Salary Transparency Law
      Learn about the Salary Transparency Law.
    • Sale to Minor Complaint
      Report a store selling box cutters, etching acid, laser pointers, spray paint, tobacco products or electronic cigarettes to minors.
    • Sales Tax
      Get information for consumers and businesses about sales tax.
    • Sales Tax Complaint
      Report a merchant charging the wrong amount of sales tax.
    • Same Sex Marriage
      Learn about the Marriage Equality Act and getting married as a same-sex couple.
    • Sanitation Salvage License Suspension
      Gap service for former Sanitation Salvage customers has ended.
    • Sanitation Sign Request
      The City no longer accepts requests for No Dumping, Clean Up After Dog, and No Littering signs.
    • Satellite Provider Complaint
      Make a complaint about a satellite television provider.
    • Scaffold or Sidewalk Shed Complaint
      Report a problem with a pipe scaffold, suspended or hanging scaffold, or sidewalk shed.
    • Scaffold Safety Class
      Find a certification class for scaffold safety.
    • Scaffold Site Safety Inspection
      Schedule an inspection of a scaffold site.
    • Scaffolding Permit
      Apply for a permit to construct pipe scaffolding.
    • Scale Complaint
      Make a complaint about a scale used by a business.
    • Scale Dealer or Repairer Complaint
      Make a complaint about a business that trades, sells, or repairs weighing or measuring devices.
    • Scale Dealer or Repairer License
      Apply for or renew a license to sell or repair weighing or measuring devices.
    • Scattering Ashes and Cremated Remains in Parks
      Learn about the rules for scattering ashes and cremated remains in NYC parks.
    • School Bullying
      Report school bullying or get anti-bullying assistance.
    • School Bus Complaint
      Report a problem with a yellow school bus or bus driver.
    • School Calendar and Closures
      Get information about public school holidays, key dates, and unplanned closures.
    • School Cell Phone Policy
      Learn about cell phone rules for public schools.
    • School Construction
      Get information or make a complaint about public school renovation or new construction projects.
    • School Crossing Guard Request
      Request a crossing guard for a specific intersection near a school.
    • School Curriculum
      Learn about public school textbooks and instruction.
    • School Discipline or Suspension Complaint
      Report a problem with how public school staff handled discipline or suspension.
    • School Districts
      Find a school district.
    • School Document Translation
      Request a written translation or oral interpretation of a school or Department of Education document.
    • School Eligibility
      Learn who can sign up for public school.
    • School Enrollment Application in Braille or Large Print
      Get a public school enrollment application in braille or large print.
    • School Finder
      Get locations and contact information for NYC Public Schools.
    • School Food
      Learn about school meals and available programs.
    • School Food Complaint
      Report a problem with public school meals.
    • School Health and Wellness
      Get information about school health and wellness including medical exams and vaccine requirements.
    • School Health Complaint
      Report a problem with health instruction, medical care, or an unhealthy condition.
    • School Immunization Requirements
      Learn about the shots required for school and day care.
    • School Internet Access
      Learn about Internet access for public school students.
    • School Leadership Team (SLT)
      Learn about School Leadership Teams, who develop and support school-based educational policies.
    • School Maintenance Complaint
      Report a public school that needs repair or maintenance.
    • School Metal Detectors
      Learn about random, unannounced metal detector screenings at public middle schools and high schools.
    • School Parent Associations
      Learn about parent associations at public schools.
    • School Parent Leadership Complaint
      Report a problem with a parent association or a specific member.
    • School Parent Support (P311)
      Learn about the support hotline for parents of public school students.
    • School Performance
      Learn about the performance of a specific public school and the annual NYC School Survey.
    • School Records
      Request student records and transcripts for a current or former public school student.
    • School Recycling Education
      Get recycling materials and educational resources for K-12 schools.
    • School Registration Complaint
      Report a problem with getting a child enrolled or back into school.
    • School Rules and Policies
      Get a copy of the Chancellor's Regulations, which cover a wide range of Department of Education policies.
    • School Safety Complaint
      Report a fight or other safety issue at a public school.
    • School Sexual Misconduct
      Report sexual misconduct in a New York City public school.
    • School Shopping Tips
      Get tips for smart back-to-school shopping.
    • School Special Education Complaint
      Report a problem with public school services for students with disabilities.
    • School Success Guide
      Get a guide for families to help prepare public school students for the school year.
    • School Tax Credit
      Learn about a tax credit for residents who cannot be claimed as a dependent by another person.
    • School Tax Relief for Homeowners (STAR)
      Apply for the STAR property tax exemption or income tax credit.
    • School Teaching and Learning Complaint
      Report a problem with classroom learning, tutoring, or a specific educational program.
    • School Testing
      Learn about citywide and required exams for students.
    • School Transfer
      Get help to move from one school to another.
    • School Transfer Complaint
      Report a problem with the school transfer process.
    • School Transportation
      Learn about school transportation or report if a child missed a school bus.
    • School Uniforms
      Learn about public school uniforms.
    • School Zones
      Find a student's school zone based on their address.
    • Scrap Metal Processor Complaint
      Make a complaint about a business that processes, buys, or ships scrap metal.
    • Scrap Metal Processor License
      Apply for or renew a license to purchase, process, or ship scrap metal.
    • Second Avenue Subway Construction
      Learn about Second Avenue Subway construction. You can also make a complaint.
    • Secondhand Dealer Auto License
      Apply for or renew a license to buy and sell used cars.
    • Secondhand Dealer General License
      Apply for or renew a license to buy or sell used items.
    • Secondhand Smoke
      Learn about the health risks of secondhand smoke.
    • Security Survey
      Get a free and confidential security survey for a home or business.
    • Seized Vehicle
      Find a vehicle the police seized for drunk driving or other criminal activity.
    • Self Certification of Plumbing Inspection
      Learn about plumber self-certification, inspections, and tests.
    • Sell Goods to the City
      Register to get notices of purchases the City is considering.
    • Senior Citizen Homeowners' Exemption (SCHE)
      Apply for property tax benefits for homeowners 65 and older.
    • Senior Citizen Homeowners' Exemption (SCHE) Renewal
      Renew the Senior Citizen Homeowners' Exemption.
    • September 11 Memorial and Museum
      Learn about the 9/11 Memorial and Museum or schedule a visit to the Reflection Room.
    • September 11th Victim Compensation
      Learn about financial compensation for people with physical health problems from the terrorist attack on September 11, 2001.
    • Septic or Cesspool Complaint
      Report a problem with a private, on-site sewage disposal system (septic or cesspool).
    • Septic Tank Cleaning
      Learn about the requirements for cleaning a septic tank.
    • Service Dogs
      Learn about rules and licensing for service dogs who help people with disabilities.
    • Service in Schools
      Learn about service programs in New York City public schools.
    • Service Request Map
      See Service Requests by location, category, complaint type, and date.
    • Service Request Status
      Check the status of a Service Request filed with NYC311.
    • Service Requests
      Learn about Service Requests submitted through NYC311 to City Agencies.
    • Serving Legal Papers
      Learn about or get help with serving legal papers.
    • Severe Weather
      Learn how to prepare for severe weather events.
    • Sewage Leak or Odor Indoors
      Report a sewage leak or odor in a residential or commercial building.
    • Sewage or Flood Clean-Up
      Learn how to clean a home after a flood or sewage overflow.
    • Sewer Backup
      Property owners can report sewage water coming out of a toilet, sink drain, or bathtub drain.
    • Sewer Connection Permit
      Learn about required permit to install, repair, plug, or unplug a sewer connection.
    • Sex Offender Registry
      Check if a person is registered as a New York State Sex Offender.
    • Sexual and Reproductive Health
      Find a clinic offering sexual and reproductive health services.
    • Sexual and Reproductive Justice
      Learn about sexual and reproductive justice.
    • Sexual Assault
      Call 911 to report sexual assault.
    • Sexual Assault Victim Support
      Request social services and emergency assistance for victims of rape, incest, and sexual assault.
    • Sexually Transmitted Infection Test
      Get information, testing, and referrals for treatment of sexually transmitted infections (STIs).
    • Share Your Space Survey
      Learn about a survey that identifies spaces in your community that could support City emergency operations, community outreach events, or asylum seekers.
    • Shared E-Scooter Program
      Learn about the shared electric scooter program in the Bronx.
    • Sheltered Bike Parking
      Find free, sheltered bike parking.
    • Shop Your City
      Learn about the campaign to support small businesses throughout New York City.
    • Short-Term Rental Registration
      Local Law 18 requires Short-Term Rental hosts to register with the City and Airbnb, VRBO, and other booking services to verify valid registration.
    • Shut the Front Door
      Learn about an education and outreach campaign for the law requiring certain businesses to close their doors when running air conditioning systems.
    • Sidewalk Banner Permit
      Apply for a permit required to hang a banner over a sidewalk.
    • Sidewalk Cafe Heater Inspection
      Schedule an inspection for a sidewalk cafe heater permit.
    • Sidewalk Cellar Door Application
      Request permission to install a cellar door in a sidewalk.
    • Sidewalk Cellar Door Complaint
      Report sidewalk cellar door that is open and unprotected, damaged, bent, broken, or wobbly.
    • Sidewalk Cleaning
      Learn about sidewalk cleaning rules and enforcement for property owners.
    • Sidewalk Collapsed
      Report a sidewalk that collapsed, caved in, or fallen into a hole.
    • Sidewalk Construction Permit
      Apply for a permit to repair, install, or replace a sidewalk.
    • Sidewalk Grating Complaint
      Report a missing or defective metal sidewalk grating.
    • Sidewalk Installation
      Learn about installing a new sidewalk in locations where sidewalks have never been built.
    • Sidewalk Repair Payment Plan
      Request an agreement to pay in installments for sidewalk repairs made by the Department of Transportation.
    • Sidewalk Repair Protest
      Report a problem with a sidewalk that the City repaired.
    • Sidewalk Seating
      Find sidewalk seating locations. Report a city-owned bench or leaning bar needing repair. Request a new bench or leaning bar location.
    • Sidewalk Shed Permit
      Apply for a permit to construct a sidewalk shed.
    • Sidewalk Staircase Complaint
      Report a problem on a sidewalk stairway that connects two different street levels.
    • Sidewalk Utility Hardware Complaint
      Report a damaged, sunken, or noisy manhole cover on a sidewalk.
    • Sidewalk Valve Cover Complaint
      The City does not accept reports of missing or damaged sidewalk valve covers.
    • Sidewalk Violation and Repair
      Resolve a sidewalk violation, request an inspection, or learn about repairs.
    • Sidewalk Washing Complaint
      Report someone washing a sidewalk outside of permitted hours.
    • Sightseeing Bus License
      Apply for or renew a license to drive a sightseeing vehicle that carries eight or more paying passengers.
    • Sightseeing Guide License
      Apply for or renew a license to guide or direct people to places of interest for a fee.
    • Sign Hanger Complaint
      Make a complaint about a licensed sign hanger.
    • Sign Hanger License
      Apply for a sign hanger license.
    • Single Occupancy Bathroom Complaint
      Report a missing sign saying a single-occupancy bathroom is for people of any gender.
    • Site Safety Manager Certificate
      Request a site safety manager certification, including insurance requirements and application procedures.
    • Site Safety Manager Complaint
      Report a problem with a licensed construction site safety manager.
    • Skip the Stuff
      Learn about the restrictions on providing utensils, condiments, napkins, and extra containers for take-out or delivery.
    • Small Animal Slaughterhouse License
      Apply for a license to operate a small animal slaughterhouse.
    • Small Business Compliance Consultation
      Request to get help complying with laws if you're a business.
    • Small Business First
      Learn about a program designed to reduce regulatory burdens on small businesses.
    • Small Claims Court for Disputes Up to $10,000
      Learn about the court that handles disputes between individuals or corporations when the amount of the claim is $10,000 or less.
    • Smart City Testbed Program
      Learn about a program that helps city agencies pilot new and emerging technologies by partnering them with applicant companies and academic groups.
    • Smelting Permit
      Apply for a permit required for the installation of metal smelting machinery.
    • Smoke Alarm Installation
      Learn how residents can get a smoke detector installed in their home for free.
    • Smoke Free Air Act
      Learn about smoking rules in multiple dwellings. Request a waiver to the Smoke Free Air Act.
    • Smoke or Fumes
      Call 911 to report smoke or fumes.
    • Smoke Oven Permit
      Apply for required permits for equipment used to make smoked food.
    • Smoke-Free Housing
      Learn about smoke-free buildings and how to create a smoke-free housing policy.
    • Smoking or Vaping Complaint
      Report illegal tobacco or marijuana smoking or vaping.
    • Smoking Policy
      Learn about the residential building smoking policy disclosure law.
    • SNAP (Food Stamps)
      Learn about, apply for, or report a problem with Supplemental Nutrition Assistance Program (SNAP), also known as Food Stamps.
    • SNAP (Food Stamps) for Retailers
      Apply for your store to accept SNAP benefits from customers.
    • SNAP (Food Stamps) Nutrition Incentives
      Learn about nutrition incentive programs that help SNAP recipients get fresh fruits and vegetables and other healthy foods.
    • Snow
      Learn about snow procedures, advisories, and City service status during winter storms.
    • Snow or Ice on Sidewalk
      Report snow or ice on a sidewalk. Learn about snow shoveling rules for property owners.
    • Snow or Ice on Street or Highway
      Report an icy or snowy roadway and learn about snow clearing operations.
    • Snow Removal City Contracts
      Request to bid on City contracts to provide snow removal services.
    • Snow Removal Employment
      Register for a snow shoveling job with the Department of Sanitation.
    • Snow Removal Resources for Community Organizations
      Learn about resources and tools for community-based organizations interested in recruiting volunteers to assist their neighbors with snow removal.
    • Social and Emotional Development Parent's Guide
      Get age-specific pamphlets on social emotional development for parents and caregivers of children from ages 1 to 10 years old.
    • Social Club Safety Complaint
      Report a problem with an obstructed or locked exit, overcrowding, lack of exits, or lack of alarms or sprinklers.
    • Social Innovation Fund Family Rewards
      Learn about a program that rewards eligible families for completing health, education, and work- related activities.
    • Social Security
      Apply for or report changes to a Social Security, Disability, or SSI benefit. Apply for, renew, replace, or update a Social Security card or number.
    • Social Security Fraud
      Report Social Security fraud.
    • Sodium Warning Complaint
      Report a chain restaurant that does not post warnings about sodium content.
    • Sodium Warning Rules
      Learn about the rules for chain food service establishments posting warnings about sodium content.
    • Solar or Green Roof Non-Compliance
      Report roof construction that does not comply with Local Law 92 or 94 of 2019.
    • Solar Panels and Green Roofs
      Learn about laws and benefits for solar panels and green roofs.
    • Solid Waste Transfer Station Complaint
      Report a condition at a private solid waste transfer station.
    • South Brooklyn Marine Terminal Wind Project
      Learn about the Empire Wind Project at the South Brooklyn Marine Terminal.
    • Special Education
      Find services for public school students with disabilities who are between the ages of 3 and 21.
    • Special Natural Area District (SNAD) Complaint
      Report a tree removal or natural feature change in a Special Natural Area District (SNAD).
    • Special Sale License
      The City no longer requires a license to hold a sale in connection with a stated purpose, such as a going-out-of-business sale.
    • Special Waste Disposal
      Learn how to get rid of potentially harmful household or automotive products, such as batteries, oil, or paint. Learn about SAFE Disposal Events.
    • Specialized High Schools
      Learn about high schools for students who excel academically or artistically.
    • Speed Camera Complaint
      Report a damaged or defective speed camera.
    • Speed Cameras
      Learn about cameras that photograph vehicles speeding in school zones.
    • Speed Limits
      Learn about City and highway speed limits.
    • Speed Reducer Request
      Request speed reducer installation, repair, or removal.
    • Sponsor a Litter Basket
      Learn how to donate a public litter basket to the City.
    • Sports Field or Court Permit
      Apply for a permit to reserve a field or court in a park.
    • Spotted Lanternfly
      Learn about the Spotted Lanternfly (SLF) and report signs of SLF infestation.
    • Spray Booth Permit
      Apply for a required permit for the installation of booths used with spraying of paints, lacquers, varnishes, and other surface coatings.
    • Sprinkler System and Standpipe Permit
      Apply for a permit to alter or construct a sprinkler system or standpipe.
    • Sprinkler System Complaint
      Report a problem with a broken sprinkler system in a 1 or 2 family home or commercial building.
    • Sprinklers
      Get locations of water sprinkler areas in City parks.
    • Squeegee Complaint
      Report someone requesting money for unwanted car window washing.
    • Standing Water
      Report standing water outdoors during Mosquito Season.
    • Start a Prekindergarten Program
      Learn how to start a DOE-approved UPK provider.
    • Start a Small Business
      Learn about programs and services for starting a small business or non-profit organization.
    • Start an Adult Day Care
      Learn how to start an adult day care program.
    • Start an After School Program
      Learn how to start and operate an after school program.
    • Starter Savings Account
      Learn about an affordable bank account program at participating banks and credit unions.
    • State Court
      Get information or make a complaint about State Court.
    • State Parking Permit for People with Disabilities
      Apply for, renew, or report a problem with a New York State Parking Permit for People with Disabilities.
    • State Tax
      Learn how to file and pay taxes collected by New York State.
    • State University of New York (SUNY)
      Learn about State University of New York (SUNY) colleges.
    • Statement of Interest for Labor-Related Deferred Action
      Learn how noncitizens can request a statement to support a deferred action application from the Department of Consumer and Worker Protection (DCWP).
    • Staten Island Bluebelt
      Learn about the Staten Island Bluebelt maintenance and cleanup program.
    • Staten Island Ferry
      Get information or make a complaint about the Staten Island Ferry.
    • Staten Island Ferry Lost and Found
      Report an item lost or found on the Staten Island Ferry.
    • Staten Island Railway
      Get information or make a complaint about the Staten Island Railway.
    • Statue of Liberty
      Learn about the Statue of Liberty.
    • Status of Active Street or Sidewalk Construction Permits
      Get the status of an active street construction or sidewalk repair permit.
    • Stillbirth or Miscarriage Certificate
      Order or correct a certificate recording the death of a fetus.
    • Stimulus Payments
      Learn about stimulus payments for eligible individuals and families.
    • Stolen Property
      Call 911 to report stolen property.
    • Stolen Vehicle
      Call 911 to report a stolen vehicle. You must be the owner of the vehicle to report it as stolen.
    • Stoop Line Stand License
      Apply for or renew a license to sell items from a stand outside a store.
    • Stop Sexual Harassment Act (SSHA)
      Learn about anti-sexual harassment training in the workplace.
    • Stop Unwanted Mail
      Get help with reducing unwanted mail.
    • Stop Work Order
      Learn about a Stop Work Order. Report work being done while an order is in effect.
    • Storage Warehouse Complaint
      Make a complaint about a business that stores goods for a fee.
    • Storage Warehouse License
      Apply for or renew a license to store goods for a fee.
    • Store Air Conditioning Complaint
      Report a store that leaves its doors or windows open when cooling systems are on.
    • Store Air Conditioning Law
      Learn about the required sign for air conditioning complaints that chain stores must post.
    • Store Complaint
      Report a store that uses deceptive practices or commits fraud or other consumer protection violations.
    • Storefront Improvement Program
      Learn about the Storefront Improvement Program for community groups that are pursuing storefront improvements in their commercial districts.
    • Storefront Registration
      Learn about annual registration for property owners of ground floor or second floor commercial spaces.
    • Stray Animal
      Report a stray or abandoned animal.
    • Street and Highway Construction Rules
      Get a guide for contractors who perform construction on city streets and highways.
    • Street Banner Permit
      Apply for a street banner permit.
    • Street Con Game
      Report a street con game, such as three card Monte.
    • Street Conditions Observation Unit Team (SCOUT)
      Learn about a team of inspectors who drive every New York City street once a month and report quality of life conditions for repair.
    • Street Construction Permit
      Apply for a permit to perform construction on a City street or to store construction material or containers on a street or sidewalk.
    • Street Design Manual
      Get a manual providing guidelines and options available to improve safety and quality of life in City streets.
    • Street Event Cleanup
      Learn about rules for street event sponsors related to clean ups after an event.
    • Street Fair Vendor Complaint
      Make a complaint about a vendor at a street fair.
    • Street Flooding
      Report street flooding or ponding.
    • Street Hail Livery Permit Appointment
      Schedule an appointment for a TLC Street Hail Livery Permit.
    • Street Homeless Family or Friend
      Learn about how to help a family member or friend living on the street.
    • Street Light Complaint
      Report a problem with a street light.
    • Street Light Request
      Request street light installation or relocation.
    • Street Naming
      Learn about having a New York City street co-named.
    • Street or Sidewalk Utility Markings
      Learn about pre-construction markings on a street or sidewalk that indicate underground utility company lines such as gas, electric, water, and cable.
    • Street Ownership
      Get land use information about private streets.
    • Street Plate Complaint
      Report a steel street plate that is shifted, noisy, missing anti-skid material, or missing during excavation of a City street.
    • Street Repair Complaint
      Report damage to a street caused by street work.
    • Street Resurfacing Request
      Report a street in need of paving.
    • Street Sign Complaint
      Report a problem with a street sign.
    • Street Sign Request
      Request a new parking or traffic sign or change to an existing one.
    • Street Sweeping Complaint
      Report missed or inadequate street cleaning.
    • Street Traffic Flow Change
      Request to change the direction of traffic on a street.
    • Street Utility Hardware Complaint
      Report a damaged, sunken, or noisy utility access cover on a street.
    • Street Vendor Complaint
      Make a complaint about a vendor operating on City streets, sidewalks, or bridges.
    • Street Works Manual
      Access a manual that provides guidelines on better coordination of City street construction.
    • Street, Highway, Bridge, and Tunnel Closures
      Learn about street, highway, bridge, and tunnel closures.
    • Student Attendance and Absence
      Learn about student attendance requirements or report an absence.
    • Student Educational Support
      Learn about educational support services for students.
    • Student Graduation Requirements
      Learn about graduation requirements for public schools.
    • Student Loan Scams
      Report a student loan debt scam.
    • Student Promotion
      Learn how students advance to the next grade level.
    • Students with Disabilities
      Request educational support for students who are blind or have limited vision and students who are deaf or hard of hearing.
    • Subway Pass for Youth Organizations
      Get free subway travel passes for non-profits and schools that provide youth services.
    • Suicide
      Call 911 to report that someone is considering suicide or endangering themselves.
    • Summer EBT
      Learn about Summer EBT food benefits being distributed to all households with eligible children who receive free school lunch.
    • Summer Heat Health Tips
      Learn how to cope with summer heat and conserve energy on the hottest days.
    • Summer Meals for Children
      Learn about free breakfast and lunch for New York City children ages 18 and under.
    • Summer Rising
      Learn about free summer programs for K-8 students in New York City.
    • Supermarket Savings Guide
      Learn about saving money at the supermarket.
    • Supervisory Development Training
      Learn about a free training program that prepares staff of industrial businesses to develop effective management skills and succeed in a supervisory role.
    • Supportive Housing Assistance
      Get information and help with applying for or living in supportive housing for formerly homeless or incarcerated people or youth aging out of foster care.
    • Surrogate Court
      Learn about the court that handles wills, estates, the property of people who have died, adoptions, and guardianships.
    • Suspicious Package
      Call 911 to report a suspicious looking package.
    • Suspicious Vehicle
      Call 911 to report a suspicious looking vehicle.
    • Sweepstakes Complaint
      Report a problem with a sweepstakes.
    • Sweet Odor from Unknown Source
      Report a sweet smell coming from an unknown source.
    • Swimming Lesson
      Learn about free swim programs at public pools.
    • Swimming Pool Installation Rules
      Learn about rules for installing a swimming pool.
    • Swimming Pool Operation Technology Course
      Learn about the training required to get a Pool Operator Certificate.
    • Swimming Pools
      Find a public swimming pool.
    • Syringe Service Programs Guide
      Get a palm card that explains what Syringe Service Programs (SSPs) are and lists the SSPs operating in New York City.
    • Take Care New York
      Learn about the Take Care New York health initiative.
    • Take Good Care of Your Baby
      Get child safety materials for parents.
    • Tanning Establishment Complaint
      Make a complaint about a business that provides tanning machines for use.
    • Tanning Establishment Permit
      Learn about operating indoor tanning facilities, permits, license renewals, and ordering materials.
    • Tanning Health Risk Poster and Fact Sheet
      Get health risk fact sheets and warning posters for indoor tanning establishments.
    • Tattoo Artist Infection Control Course
      Learn about the training required to get a Tattoo Artist License.
    • Tattoo License
      Apply for or renew a license for a tattoo artist.
    • Tattoo Parlor Complaint
      Report a tattoo parlor or artist is unsanitary or unlicensed.
    • Tax Clearance Certificate
      Apply for a clearance certificate showing that you paid City taxes.
    • Tax Fraud
      Report tax evasion or fraud involving sales, payroll, cigarette, or personal income sales tax.
    • Tax Preparation
      Learn about free tax filing options for eligible New Yorkers.
    • Tax Preparation Business Tips
      Get consumer information and know your rights when hiring a tax preparer.
    • Tax Preparation Services Complaint
      Make a complaint about someone offering tax preparation services.
    • Taxi and For-Hire Vehicle Congestion Surcharge
      Learn about the congestion surcharge for taxis and for-hire vehicles.
    • Taxi and Limousine Commission's Website
      Learn about the official website for taxi information.
    • Taxi Complaint
      Report a problem with a taxi driver or vehicle, including rudeness, unsafe driving, refusing a request, maintenance issues, or route complaints.
    • Taxi Driver Compliment
      Give positive feedback about a yellow or green taxi driver.
    • Taxi Driver License
      Apply for a license to drive a taxi, black car, limousine, ambulette, or commuter van.
    • Taxi Driver or Licensee Assistance
      Help for taxi licensees, including owners, taxi drivers, and car service drivers.
    • Taxi Lost and Found
      Report an item lost or found in a yellow or green taxi.
    • Taxi Medallion Sale
      Learn about yellow taxi medallion sales.
    • Taxi or Car Service Insurance Information
      Request insurance information if you had property damaged or were in an accident involving a taxi or for-hire vehicle.
    • Taxi Receipt Copy
      Get a duplicate receipt for a yellow or green taxi ride.
    • Taxis
      Get general information about taxis, including fares and rules.
    • Taxpayer Advocate
      Get help if you've been unable to resolve a tax or rent freeze issue with the Department of Finance through the normal process.
    • Technology Job Training
      Learn about job training programs for in-demand occupations in the technology sector.
    • Teen Talk Toolkit
      Get a toolkit on emotional health topics for teachers and staff at middle and high schools.
    • Telecom Equipment
      Learn about telecommunication boxes and antennas on street poles.
    • Telemarketing Do Not Call Registration
      Register to stop getting calls from telemarketers.
    • Telemarketing Fraud
      Report telemarketing fraud.
    • Telemarketing Texting Complaint
      Report telemarketers soliciting through text messages.
    • Telephone Pole or Wire Complaint
      Report a problem with a telephone pole or wires.
    • Temporary Food Service Establishment Permit
      Apply for a permit to serve food or drinks at a special event or street fair.
    • Temporary Holiday Lighting
      Register to install temporary holiday lighting attached to City street light poles.
    • Temporary Open Restaurants Program
      Learn the program requirements for establishments currently participating in the Temporary Open Restaurants program.
    • Temporary Street Fair Vendor Permit
      Learn more about requirements for street vendors.
    • Temporary Work Schedule Change
      Get help for workers or employers with questions about temporary schedule change requirements.
    • Ten Things Every Consumer Should Know Pocket Guide
      Learn about consumer rights.
    • Tenant Harassment
      Get help for a tenant whose landlord harasses them and tries to force them out of their apartment. Connect with Tenant Helpline for advice and assistance.
    • Tenant Interim Lease (TIL) Program
      Get information or make a maintenance complaint about a Tenant Interim Lease Program (TIL) building.
    • Tennis Permit
      Apply for a permit to play on a public tennis court.
    • Termination of Pregnancy Certificate Form
      Request Department of Health forms to register terminations of pregnancy, for medical facilities only.
    • Terrorism
      Report suspected terrorist activity.
    • The Green Book
      Get the official directory of the City of New York.
    • Theaters and Performing Arts Centers
      Learn about places that hold dance, music, or theater performances.
    • Theatrical Workforce Development Program
      Learn about a free training program that prepares young adults ages 18 to 24 for careers as theater technicians.
    • Theft of Service
      Call 911 to report someone using a service without paying for it.
    • Therapeutic Radiation Equipment Permit
      Apply for or renew a permit to operate a therapeutic medical linear accelerator (LINAC) or radiation therapy unit.
    • Third-Party Food Delivery Service License
      Apply for a license to operate an online third-party food delivery service (delivery app).
    • Three Quarter Housing
      Get help for residents in three quarter housing.
    • Ticket Scalping
      Report an illegal ticket sale.
    • Ticket Seller Business License
      Apply for or renew a license for a business to sell, give, or transfer tickets to a person or company to vend in a public space.
    • Ticket Seller Complaint
      Report a problem with a ticket price or seller.
    • Ticket Seller Individual License
      Apply for or renew a license to sell tickets in a public space.
    • Ticks
      Learn about ticks, which are small bugs that bite and suck blood from people and animals.
    • Tire Disposal
      Learn how to get rid of rubber tires.
    • TLC Test
      TLC Test
    • Tobacco Laws
      Learn about laws for selling tobacco, e-cigarettes, and related products.
    • Tobacco or Electronic Cigarette Shop Registration
      Learn about registering a tobacco or electronic shop with the Department of Health.
    • Tobacco Product Sale Complaint
      Report a problem with a store that sells tobacco products, including cigarettes.
    • Tobacco Retail Dealer License
      Apply for or renew a license to sell tobacco products, including cigarettes.
    • Tour Bus Complaint
      Make a complaint about a tour bus.
    • Tour Guide Complaint
      Make a complaint about a tour guide.
    • Tourette Syndrome
      Get health information and treatment referrals for adults and children with Tourette Syndrome.
    • Tow Truck Company License
      Apply for or renew a license to tow vehicles for profit.
    • Tow Truck Complaint
      Make a complaint about a tow truck driver or company.
    • Tow Truck Driver License
      Apply for or renew a license to drive a tow truck.
    • Towed Vehicle
      Find a towed vehicle and get it back or stop a tow in progress.
    • Towed Vehicle Reclaim from Marshal or Sheriff
      Reclaim a vehicle towed or in the process of being towed by a Marshal or Sheriff.
    • Towed Vehicle Reclaim from NYPD
      Reclaim a vehicle towed or in the process of being towed by the New York Police Department.
    • Towing Guide
      Learn about private towing services.
    • Toy Gun Sale
      Report a business that sells toy or fake guns that are not brightly colored.
    • Toy Safety
      Learn about toy safety and child injury prevention.
    • Tractor-Trailer Parking Rules
      Learn about the rules and fines for parking commercial vehicles on residential streets.
    • Trade Waste License and Registration
      Apply for a trade waste license and registration.
    • Trademarks and Patents
      Learn about registering for trademarks and patents.
    • Traffic Condition
      Learn about traffic and travel conditions in the NY metro area. Report a non-emergency traffic condition, such as congestion or chronic speeding.
    • Traffic Median Pedestrian Fence Complaint
      Report a problem with a pedestrian fence at a traffic median.
    • Traffic Rules
      Get a copy of New York City's traffic rules.
    • Traffic Safety
      Learn about traffic safety rules, programs, and how to request safety improvements.
    • Traffic Signal Complaint or Request
      Report a problem with an existing traffic signal. Request a new traffic signal.
    • Traffic Ticket
      Learn how to pay or dispute non-criminal moving violations.
    • Traffic Trends
      Learn about or report traffic patterns or trends.
    • Trans Fat
      Learn about trans fat rules for restaurants and other food service establishments, or report an establishment using trans fat.
    • Transit Violation
      Learn how to pay or dispute an MTA transit ticket.
    • Transitional Finance Authority Bond
      Get information for general obligation bond investors.
    • Transportation for Older Adults
      Learn about transportation options for people age 60 and older. Make a complaint about a senior transportation provider.
    • Trash and Recycling Collection Request for Residence or Non-Profit
      Request trash and recycling services at a new residential or institutional address.
    • Trash or Debris in Street
      Report a stray trash bag or loose debris in the driving or biking lane of a City street.
    • Trash or Recycling Disposal Complaint
      Report a building that doesn't follow trash or recycling disposal rules.
    • Trash or Recycling Storage Complaint
      Report trash or recycling stored incorrectly on private property.
    • Trash, Recycling, and Compost Bins
      Learn about trash, recycling, and compost bins, including how to request a free compost bin or purchase an official NYC Bin.
    • Trash, Recycling, and Compost Collection Schedule
      Look up the trash, recycling, and compost collection days for a residential or non-profit address.
    • Trauma Scene Cleanup
      Learn how to clean up a trauma scene.
    • Travel Agency Complaint
      Make a complaint about a travel agency.
    • Traveling Abroad
      Learn about rules and regulations for traveling abroad.
    • Tree Bed Care
      Learn how to maintain City tree beds and keep them safe.
    • Tree Destruction
      Report someone destroying City trees on a street or in a park.
    • Tree Guard
      Learn about installing a tree guard for a City tree.
    • Tree Planting
      Request a new tree on a City street in any of the five boroughs. Report a problem with the location or condition of a newly planted tree.
    • Tree Pruning
      Learn about tree pruning or request pruning of a City tree.
    • Tree Stump
      Learn about City tree stump removals.
    • Tree Work Permit
      Apply for a permit to add, prune, decorate, or remove a curbside tree at the property owner's expense.
    • Trees and Sidewalks Repair
      Learn about free repair for qualifying City sidewalks that are severely damaged by curbside tree roots.
    • Trespassing
      Report trespassing, which is entering someone's property without permission.
    • Truck or Commercial Vehicle Permit
      Apply for a Truck or Commercial Vehicle Permit.
    • Truck Route Complaint
      Report a truck on a roadway where truck traffic is not allowed.
    • Truck Traffic Rules and Routes
      Learn about truck routes and regulations from NYC Department of Transportation Traffic Rules.
    • Tuberculosis
      Get screening or treatment for tuberculosis.
    • Tunnels
      Get information or make a complaint about a tunnel.
    • Unclaimed Funds
      Learn if New York State owes you money.
    • Undocumented Immigrant
      Reports of undocumented immigrants are outside the scope of New York City government.
    • Unemployment Insurance
      Learn about filing an unemployment insurance claim.
    • Uniform Land Use Review Procedure Application
      Learn about applications for the Uniform Land Use Review Procedure (ULURP).
    • Unincorporated Business Tax
      Learn about the Unincorporated Business Tax (UBT).
    • United Nations General Assembly
      Learn about the United Nations General Assembly.
    • Unleashed Dog
      Report a dog that is not leashed in a park or other public place.
    • Unlicensed Business
      Report a business operating without a license.
    • Unlicensed Contractor
      Report work done by an unlicensed plumber, electrician, or contractor.
    • Unlocked Park or Playground
      Report an unlocked park, playground, or park building.
    • Unpaid Wage Recovery
      Get help recovering money owed to you by an employer.
    • Unsafe Construction Material Storage
      Report unsafe storage of flammable or explosive material at a construction site or in a building.
    • Unsafe Highway Construction
      Report a dangerous condition at a highway construction site.
    • Unsafe New Building Structure
      Report a new building under construction that is unsafe.
    • Unsafe Product
      Learn about or report the sale of pesticides or other unsafe products.
    • Unstable Building
      Report a building that is shaking, vibrating, leaning, unstable, or has a defective or cracked building exterior facade.
    • Unwanted Ad or Menu
      Report an individual distributing flyers or posting signs on public or private property, including vehicles and construction sites.
    • Unwanted Pet
      Learn what to do with a pet you can't keep.
    • Used Car Guide
      Get consumer information about shopping for secondhand vehicles.
    • Used Goods Dealer Complaint
      Make a complaint about a business that buys or sells used items, including catalytic converters.
    • Used Gun Dealer Complaint
      Make a complaint about a business that buys or sells secondhand firearms.
    • Utility Tax
      Learn about taxes for utilities and vendors of utility services.
    • Vacant Building Complaint
      Report an open vacant building.
    • Vacant Lot Cleaning Bill
      Learn about the invoice a lot owner gets when the Department of Sanitation cleans a lot.
    • Vacant Lot Complaint
      Report a vacant lot that is dirty or not fenced.
    • Vacate Order
      Get information about vacate orders. Report people in a building with a vacate order.
    • Vandalism in a Park
      Report vandalism taking place in a park.
    • Vehicle Accident
      Report a car accident.
    • Vehicle Accident Report
      Get a copy of a Vehicle Accident Report.
    • Vehicle Auction
      Learn about surplus auto and seized vehicle auctions.
    • Vehicle Disposal
      Learn about how to get rid of a motor vehicle.
    • Vehicle Exhaust
      Report visible exhaust from a vehicle.
    • Vehicle Registration or License Plate
      Learn about vehicle registrations, titles, license plates, and inspections.
    • Vehicle Stored on Residential Property or Vacant Lot
      Report a vehicle stored on residential property or in a vacant lot.
    • Ventilation or Exhaust System Complaint
      Report inadequate ventilation inside a building or a ventilation or exhaust system that is illegal, installed improperly, or has an odor.
    • Verizon Telephone, Internet, and Cable Service
      Learn about or get help with Verizon telephone, internet, and cable service.
    • Veteran Health Care
      Learn about health care options for veterans.
    • Veteran Housing Incentives for Landlords
      Learn about or get help with the Veterans Housing Incentive program.
    • Veteran Legal Assistance
      Learn about legal service providers that provide free legal assistance for veterans.
    • Veterans Property Tax Exemption
      Apply for or get help with the Veterans Property Tax Exemption.
    • VIN Etching
      Learn about VIN etching at local police precincts.
    • Visiting Inspector Program (VIP)
      Request a free, no-violation visit of your business from the Department of Consumer and Worker Protection (DCWP).
    • Vital Record Verification
      Request birth or death verification if you are a government agency.
    • Vital Records Attorney Request
      Learn about the rules for an attorney submitting a vital records request on behalf of a client.
    • Vital Records EVERS System
      Get help for users of EVERS, the registration system of births and deaths in New York City, which is being replaced by eVital.
    • Volatile Organic Compound (VOC) Carpet Rules
      Learn about rules for selling carpets with VOCs.
    • Voluntary Disclosure of Taxes Owed and Compliance (VDCP)
      Learn about a program for taxpayers who owe taxes and want to file past due returns and pay outstanding tax amounts.
    • Voluntary Placement of a Child in Foster Care
      Get help for parents who are unable to care for a child or teenager.
    • Volunteer as a Medicare Counselor
      Help other seniors learn about health insurance options.
    • Volunteer Firefighter Background Check
      Learn about criminal history checks for volunteer fire department applicants.
    • Volunteer in Emergencies
      Help others prepare for and respond to emergencies.
    • Volunteer in Homeless Shelters or Food Pantries
      Help homeless shelters and food pantries serve people in need.
    • Volunteer in Parks
      Help care for City parks and recreational facilities.
    • Volunteer Opportunities for Businesses
      Learn about volunteer opportunities for businesses and their employees.
    • Volunteer Program Management
      Get resources for volunteer organizations.
    • Volunteer Screening for Non-Profits
      Learn about the Go Pass background check program for non-profits.
    • Volunteer to Prepare Taxes
      Help New Yorkers complete their tax returns and claim tax credits.
    • Volunteer with Older Adults
      Learn about volunteer opportunities with the Department for the Aging.
    • Volunteer with Young People
      Help tutor, mentor, and coach young people.
    • Volunteering
      Learn about volunteer opportunities throughout the City.
    • Voter Registration
      Register to vote or check your registration status.
    • Wall Complaint
      Report a stand-alone or retaining wall that is bulging, cracked, defective, or inadequate.
    • Waste Disposal for Businesses
      Learn about trash, recycling, and organics rules for businesses, including any business operating in a residential building, and Commercial Waste Zones.
    • Waste Management Plan
      Learn about the requirement for large buildings to show how they will manage waste generated by their residents.
    • Wastewater Guidelines for Businesses
      Learn about wastewater treatment rules for businesses.
    • Wastewater Treatment Plant Complaint
      Report noise or a bad smell from a wastewater treatment plant, sewage treatment plant, or pumping station.
    • Wasting Water
      Report the use of too much water or water waste in any facility.
    • Water and Sewer Bill
      General information about Department of Environmental Protection (DEP) water and sewer bills and accounts.
    • Water and Sewer Bill Dispute
      Fight a Department of Environmental Protection (DEP) water or sewer charge or dispute a bill.
    • Water and Sewer Bill Payment
      Pay a Department of Environmental Protection (DEP) water and sewer bill.
    • Water and Sewer Lien Sale
      Learn about lien sales of water and sewer debt.
    • Water and Sewer Rate
      Learn about NYC Water Board water and sewer bill rate increases.
    • Water and Sewer Service Line Protection Program
      Learn how property owners can cover future costs to repair service lines.
    • Water Backflow Permit
      Apply for a permit to install and use water backflow preventers.
    • Water Conservation Variance Permit
      Learn about a permit to use water in a way that NYC law does not normally allow.
    • Water Drainage Complaint
      Report a problem with building or property drainpipe or drainage.
    • Water Fixtures Permit
      Learn about required permit to install or remove water fixtures.
    • Water Fountain and Bottle Refill Stations
      Learn about fountains and bottle refill stations providing quality drinking water.
    • Water Hardness
      Learn about water hardness.
    • Water Leak in a Building
      Report water leaking into an apartment, public area of a residential building, or basement. Learn how to prevent leaks.
    • Water Leak on Street or Sidewalk
      Report water leaking on a street or sidewalk.
    • Water Main Break
      Report a possible water main break.
    • Water Meter
      Learn about water meters and automated meter reading (AMR) devices.
    • Water Meter Complaint
      Report a water meter that is broken, leaking, frozen, missing, or stolen.
    • Water Meter Inspector Check
      Check that someone claiming to be a water meter inspector works for the Department of Environmental Protection (DEP).
    • Water Meter Permit
      Learn about required permit for removal, re-setting, or repair of water meters.
    • Water Potability Certificate
      Apply for a water potability certificate, which confirms that water is safe to drink.
    • Water Sampling Station Complaint
      Report a defective water sampling station.
    • Water Saving Kit
      Get items to help you conserve water at home.
    • Water Saving Tips
      Learn how to conserve water.
    • Water Service
      Learn about having water service turned on or off for a residential or commercial property.
    • Water Tap Permit or Sewer Pipe Map
      Apply for a permit to connect or close water taps or wet connections. Get a map of sewer pipes.
    • Water Tunnel No. 3 Construction
      Learn about DEP's Water Tunnel No. 3 construction project and related controlled blasting in Long Island City, Queens.
    • Water Vessel for Shipping Hydrant Certificate
      Apply for certification to unload water from a shipping hydrant for general use.
    • Water Well Permit
      Apply for or renew a permit to install or use water wells for residential or commercial purpose.
    • Waterfront Permit
      Apply for a permit for construction on waterfront properties under the jurisdiction of Small Business Services.
    • Watershed Recreation and Access Permit
      Learn about and apply for required permits for boating, fishing, hunting and other recreational activities on upstate reservoir lands.
    • Waterway Complaint
      Report floating debris, oil, gasoline, sewage, or unusual color in a waterway.
    • Weatherization Assistance Program
      Learn about New York State’s Weatherization Assistance Program (NYSWAP).
    • WeCARE Services for Public Assistance Clients
      Get resources and services for public assistance recipients with barriers to independence.
    • Welder Complaint
      Report a problem with a licensed welder.
    • Welder License
      Apply for a license to perform structural welding.
    • Wellness Check
      Call 911 to request a wellness check for someone you haven't been able to contact.
    • West Nile Virus
      Learn about West Nile Virus.
    • Wheelchair Friendly Decal
      Get a decal that promotes that a food service establishment is accessible to wheelchairs.
    • Wholesale Foods Distributor License
      Apply for a license to sell wholesale foods.
    • Wi-Fi
      Learn about free public Wi-Fi and find places to connect to the Internet.
    • Wild Animal
      Get information about wildlife, including how to report wild animals or the removal of wildlife from a park.
    • Wild Animal Exhibition Permit
      Apply for a permit to exhibit exotic or wild animals for movies, commercial purposes, science, education, or display.
    • Window Guard
      Learn about window guards and preventing window falls.
    • Window Guard Complaint
      Report missing window guards or a landlord or tenant who refuses installation.
    • Winter Weather Safety
      Learn how to stay warm, healthy, and safe during winter storms and extreme cold.
    • Women Entrepreneurs NYC (WE NYC)
      Learn about a program that helps women start, operate, and grow their businesses.
    • Women NYC
      Learn about programs, resources, and support for women.
    • Wood Disposal
      Learn how to get rid of lumber, tree branches, shrubs, and firewood.
    • Worker Protection Survey
      Learn about a worker survey from the Department of Consumer and Worker Protection (DCWP).
    • Worker Safety
      Learn about worker safety or report worker health hazards.
    • Workers' Bill of Rights
      Learn about worker rights in New York City. Request the Know Your Rights at Work poster.
    • Workers' Compensation for Businesses
      Learn about workers' compensation resources for businesses.
    • Workers' Compensation Fraud
      Report workers' compensation fraud.
    • Workforce1 Career Centers
      Find a Workforce1 Career Center.
    • Working Horse License
      Apply for or renew a license for a working horse.
    • Working Horse Rules
      Learn about the rules and restrictions for working horses.
    • World Trade Center DNA Sample
      Learn how family members of World Trade Center victims can provide DNA samples to help the City identify remains.
    • World Trade Center Health Program
      Learn about the World Trade Center Health Program.
    • X-Ray Machine Complaint
      Report a problem with an X-ray machine.
    • Young Men's Initiative
      Learn about programs and policies to address disparities that impact boys and men of color.
    • Your New Baby Brochure
      Get a copy of the "Your New Baby" brochure.
    • Youth Baseball and Defibrillators (AEDs)
      Learn about Automated External Defibrillator (AED) and trained responder requirements for youth baseball leagues.
    • Youth Employment
      Learn about employment programs for young people, including SYEP.
    • Youth Employment Working Papers
      Learn about the papers required for employees under age 18.
    • Youth Services and Counseling
      Get resources for young people, troubled youth, and their families, including Community Connect and walk-in centers.
    • Zero Waste Pledge
      Pledge to reduce, reuse, and recycle and get a free reusable bag.
    • Zombie Homes Initiative
      Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.
    • Zoos and Aquariums
      Get locations, hours, and contact information for zoos and aquariums.
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